The villa is stunning - the rooms are beautiful, the pool is spacious, the entire common area is nicely decorated. It's about a 7 minute ride from central Ubud, but they offer free drop off and pick up several times a day. A normal taxi won't cost you more than 50,000 IDR.
There was just something lacking. The driver who picked us up from the airport (arranged by the villa) was unfriendly and a very aggressive driver. Komang, the manager, never smiled and wasn't very helpful. When we first arrived he asked if we had a program (assuming that he wanted to help us arrange something), but when I replied that we did it seemed that he lost interest in us. I told him that I would want a driver for two days later, but he didn't help us at all to arrange one. And then there were two occasions where we weren't given change. On check in, I paid the balance and was not given the 20,000 IDR due back to me. I had to ask for this to be deducted from our food bill later. The on check out, a similar situation occurred. I know that 20,000 IDR is not much money, but it's the principle that counts!
So with these mixed feelings, I'm not sure if I would recommend this place. I don't require a lot of attention from staff while I'm on holiday, but a simple smile from the manager would be nice!
- Official Description (provided by the hotel):
- A Multi Award Winning ADULT ONLY Boutique Hotel only 4 km from central Ubud in what was once a private home named Villa Saraswati. The intimacy and serenity of this Boutique Hotel offering 5 beautifully decorated bedrooms is truly what makes it a special part of your Bali holiday and why many guests return again and again. Maximum occupancy 2 Guests per room and minimum age of 17. Popular with all travelers, particularly Honeymoon Couples and Solo Travelers, this will be the highlight of your Bali Holiday. Our family of staff specialise in giving all guests personalised attention. Come as our guest at Villa Saraswati and leave as our new friends. ... more less
- Reservation Options:
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- Also Known As:
- Villa Saraswati Ubud, Bali