We stayed here for six nights and we enjoyed the experience overall. We had a few difficulties though.
Firstly we had booked through Booking.com several months earlier and we were informed by email twelve hours before flying out that the Hotel had cancelled the booking. We forwarded the email to the hotel with a note stating that as far as we were concerned we still had a booking. We received no reply from them immediately, which is unusual in hospitality, so we waited until we were at Denpasar airport. We rang and were informed that the booking was still there for us.
When we arrived we received the keys to Room 8, which is the room with two loungers at pool level. This was pleasant; however, this room is also below the Spa and immediately behind reception so there is constant conversation from the Spa employees and phone calls to reception. It is not a quiet room. The bed is comfortable.
The pool was great and we swam often. It was sparkling clean. We enjoyed the outdoors shower. We expected there would be mosquitoes in a tropical environment when it rains and it is simple enough to pack some Rid. We burned the mosquito coils that were provided.
The restaurant deserves its own review, but I will just say that the value in comparison to Indus and Palau Kelapa which are a short distance away is less than average. (I mention the two other restaurants as the restaurant is as expensive as Indus and not as good quality as Palau Kelapa, which is less than half the price.) We left early on two mornings and, although we were promised a breakfast box, each time, we did not receive one either day. No-one knew anything about it and there was no interest shown in the non delivery of what had been organised. The breakfasts we did eat were fine- one of the waitresses was friendly and did her best to assist us. However there was no consistency to the meals. I think there are just too many options for the number of people that eat there.
We organised a tour through the front desk as we wanted to go to Kintamani. Our driver was great and we had a comfortable car to ourselves. We also visited a Lewak Coffee Plantation etc and we paid $65 for a full day trip. We thought it was reasonable and our driver was excellent, informative and helpful. We arranged a separate trip another day and were astounded when we were questioned in a truly aggressive manner by one of the Hotel employees as to where we had gone and whether we had used the same driver. Another day we were questioned again as to whether we had used the driver. I believe that the customer has every right to expect privacy and pleasantness rather than aggression from Hotel staff. It did not seem to be the case at this Hotel, however.
We had a foot massage as part of our package, which was pleasant.
- Official Description (provided by the hotel):
- Munari means half moon; a time that can bring about about magical and romantic feelings. Munari Resort & Spa Ubud is conveniently located to the famous touristic center area of Ubud, but still away in a quiet spot surrounded by beautiful rice fields.Munari Resort & Spa Ubud is located within 60 minutes drive to Ngurah Rai International Airport, and 5 minutes drive to central town of Ubud. The concept of this resort’s construction is to use recycled wood as the main building material, positioned on 1,300 aquare meters. This adds not only more character and gives one of Bali’s atmosphere that you might expect during your visit, but makes us a more “green design”. Our beautiful guest rooms are furnished with a perfect blend of quality furnishings and imaginative Balinese art. Each room is designed with a private and relaxing shower bathroom where you can refresh yourself after a busy, or not so busy day seeing the sights.With total 5-guest Superior room type blended with international standard facilities; Free Wi-fi broadband internet access, IDD telephone, Cable TV, Complimentary Tea/Coffee making facility, personal safety box, private mini bar and the spacious 2 unit-Deluxe Rooms and 1 unit of 2-Bedroom Suite are equipped with kitchen facilities. ... more less
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- Also Known As:
- Munari Resort & Spa Ubud, Bali