For the price you have to pay, I do not recommend staying here in Ubud.
For Balinese standards, service is shameful. We stayed for three nights in June and it was not great. I wouldn't say the rooms were bad but not superb. The light bulbs in the room kept blowing, we had to ask maintenance to change ours twice! And the hot water didn't work one evening for some reason. The pool was murky and green and so we did not manage to swim at all. The receptionist was far from helpful, her level of service was very put on.
The second day of our stay, a friend I was travelling with got locked in the bathroom. The door knob/lock had somehow malfunctioned and could not open. He was stuck for more than an hour. The worst part of it all was that the receptionist (and a few other staff) did not see the urgency of the matter at all. We were wasting money and precious time in Bali! They took their time to get a locksmith. Several maintenance guys came to help but were not willing to do much because they didn't want to risk ruining the door. I mean, come on, seriously? Anyhow, my friend decided to break himself out of the door anyway because it was taking too long (God knows how long the locksmith would have taken). After all that, they were not even sure if they wanted to switch rooms for us. We insisted. Anyway, as an apology for the door incident, we got one fruit juice each. A sincere verbal apology would've better but oh well a fruit juice it is. The grounds manager (I think - I'm just assuming because she's the one who called the boss of the hotel) was snobby and took the whole incident very lightly saying things like "let's just call the locksmith and finish with it" (I understand Indonesian). She didn't even come over to say hello when it happened. And there were inconsistencies with what they offered. One morning we're allowed to have two types of eggs with our breakfast and another morning we're not allowed (although it says so on the menu)? Never mind, small matter. Food was lousy. Anyway, I must say there were a few staff who went out of their way for us, one girl at the restaurant and another young maintenance boy. They were very nice and accommodating. The location of the hotel was so-so, it's located on the main street in Ubud but even so it is a good 10-15 minute bike ride to the main town area. Overall, considering the price you have to pay and the number of other options available in Ubud, don't stay here!
- Official Description (provided by the hotel):
- Munari means half moon; a time that can bring about about magical and romantic feelings. Munari Resort & Spa Ubud is conveniently located to the famous touristic center area of Ubud, but still away in a quiet spot surrounded by beautiful rice fields.Munari Resort & Spa Ubud is located within 60 minutes drive to Ngurah Rai International Airport, and 5 minutes drive to central town of Ubud. The concept of this resort’s construction is to use recycled wood as the main building material, positioned on 1,300 aquare meters. This adds not only more character and gives one of Bali’s atmosphere that you might expect during your visit, but makes us a more “green design”. Our beautiful guest rooms are furnished with a perfect blend of quality furnishings and imaginative Balinese art. Each room is designed with a private and relaxing shower bathroom where you can refresh yourself after a busy, or not so busy day seeing the sights.With total 5-guest Superior room type blended with international standard facilities; Free Wi-fi broadband internet access, IDD telephone, Cable TV, Complimentary Tea/Coffee making facility, personal safety box, private mini bar and the spacious 2 unit-Deluxe Rooms and 1 unit of 2-Bedroom Suite are equipped with kitchen facilities. ... more less
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- Also Known As:
- Munari Resort & Spa Ubud, Bali