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Reviewed July 10, 2019 via mobile

Service and attention to detail is excellent. Staff strive to provide superior service. They call you by your name and are quick to ensure a perfect stay. Breakfast is very good. Hotel is Five star based on its extraordinary service.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank LuisCrespo-PR
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
komaneka-resorts, Front Office Manager at Komaneka at Rasa Sayang, responded to this reviewResponded July 10, 2019

Dear LuisCrespo-PR,

Thank you for staying at Komaneka at Rasa Sayang recently and for sharing your experiences on Trip Advisor forum.

We are delighted to learn that you had a memorable stay with us and that you were satisfied with most aspects of your stay here. Especially Service and attention to detail from the staff.

Thank you once again for staying with us. We look forward to the pleasure of welcoming you back to Komaneka at Rasa Sayang.

Sincerely,
Laksmi and Komaneka Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2019

We have been to Bali many times, and to Ubud at least half a dozen. We've stayed at very high end places, as well as simpler joints, and Komaneka ranks right up there in terms of service and warmth, even though it is priced more reasonably than many other hotels in Ubud. The hotel has generously appointed rooms and an awesome location right in the middle of Jln Monkey Forest. But what really stood out to us was the genuine warmth from everyone we met - front office, restaurant, housekeeping, etc. We felt that the staff were family (to us and to each other), and it was the small touches that drove me to write this review a good 6 months after our trip. Things like being greeted with "Welcome home" every time we returned to the hotel; my teenage son mentioned that he likes jambu air and they immediately plucked some from a tree by the pool and cut and served it to him; we found the hotel slippers super comfortable and they insisted on gifting them to us at the end of our trip; by our second meal they had remembered "our" table and welcomed us like long lost relatives. This was reinforced by the little booklet in the hotel room that talked about relationships formed within the Komaneka family.

When we travel, we prefer to support local where possible, but at the same time, I have to admit that we like our little luxuries. At Komaneka at Rasa Sayang, we could do both without compromise. I would unreservedly recommend this hotel to any friend or relative who wants to have a taste of Balinese hospitality.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank Gajahgoogoo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
komaneka-resorts, Front Office Manager at Komaneka at Rasa Sayang, responded to this reviewResponded July 3, 2019

Dear Gajahgoogoo,

Thank you very much for your sweet words, we were delighted to welcome you at home. We are were always craving to have a chit chat with you and your son.True that our home is much different from what you can see around Ubud .

We are delighted to receive positive feedback on our facilities and amenities, which helped to make your overall experience with us a comfortable and positive one as did our service. Great to know that you enjoyed the room, restaurant ,location. I will forward your appreciation to our team as it is truly a great source of motivation as we strive to continuously improve the quality of our services so that we are able to better align with the expectations of our guests.

Thanks again for reviewing your experience and we hope to welcome you back to our home on your next trip to Bali.

Sincerely,
Laksmi and Komaneka Family

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Reviewed July 3, 2019

I felt well cared for from the transfer from the airport to getting settled in my room. Excellent service all the way, every single day. I felt like a part of their family! They were always available, with a warm smile, to take care of any need and always ask about my day.

Date of stay: June 2019
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank VisionaryGoddess
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
komaneka-resorts, Front Office Manager at Komaneka at Rasa Sayang, responded to this reviewResponded July 3, 2019

Dear VisionaryGoddess,

Thank you for staying at Komaneka at Rasa Sayang recently and for sharing your experiences on Trip Advisor forum.

We are delighted to learn that you had a relaxing and enjoyable stay with us. We are glad that you were satisfied with all aspects of your stay here. Thank you for mentioned that " Have no fear women traveling alone!

We look forward to the opportunities of again welcoming you to our home in the near future.

Sincerely,
Laksmi and Komaneka Family.

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Reviewed July 3, 2019

Wow for traveling 23 hours to get to Bali this hotel was nothing short of comforting and welcoming. From the time we stepped into the hotel smiling faces greeted me everyday of my two week stay and the beautiful scenery really put the cherry on top. The rooms were great and had extra accommodations for forgetful people (like me). Breakfast was delicious! Everyday there was a different selection of breakfast items so anyone could find something they liked. And the bread basket... oh my gosh I could eat a dozen of their corn muffins! The staff was so nice and their pure/positive energy was infectious (something you don’t see often where I’m from). After talking to some of the staff members for a while I understood more of the culture and the hearts of the people of Bali. I for sure gained some new companions to call friends. Thank you to my new friends Ode and Surya at Komaneka for making this experience even more memorable. I’m glad I got to talk to you guys and learn more about your home. Hopefully we can have more guitar jam sessions in the future ;)! If you ever go to Bali this is the place to stay!

Date of stay: June 2019
Trip type: Traveled with friends
1  Thank Dominique A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Komaneka-Resorts, Front Office Manager at Komaneka at Rasa Sayang, responded to this reviewResponded July 3, 2019


Dear Dominique A,

Thank you for staying at Komaneka at Rasa Sayang recently and we greatly appreciate you sparing your valuable time to share your experiences with Trip Advisor audience.

We are very happy to read that you had a memorable stay with us and that you were satisfied with the services rendered.Thank you for your compliments on the staff, they are the soul of this home indeed. I will pass your personal recognition to Ode and Surya.

Thank you again for staying with us and for recommending Komaneka ata Rasa Sayang to Trip Advisor audience. If your travel plans bring you back to Bali or to any other places where there is an Komaneka, please do let me know. I will be delighted to personally assist with your arrangements.

Sincerely,
Laksmi and Komaneka Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2019 via mobile

Our third time here and never disappoints ! Beautiful spacious , clean and comfortable rooms . The staff are amazing and so welcoming and even welcome you home by name . Location is fantastic and can't wait to return .

Date of stay: June 2019
Trip type: Traveled with friends
1  Thank Lorraine P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Komaneka-Resorts, Front Office Manager at Komaneka at Rasa Sayang, responded to this reviewResponded June 29, 2019

Dear Lorraine P,

The pleasure was ours to have you returned for the third time and stayed with us again in Bali. We greatly appreciate you sparing your valuable time to share your experiences with Trip Advisor audience.

All of team here are honored to receive your kind compliments on the areas where we have met with your satisfaction. Your positive feedback is a source of motivation for us as we continue striving to achieve even higher standard of services and care.

We are glad that you enjoyed the Beautiful spacious , clean and comfortable rooms as well as the location.

We look forward to the opportunities of again welcoming you back to our home for your fourth visit and many more visits in the future.

Sincerely,
Laksmi and Komanek family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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