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Reviewed October 5, 2018 via mobile

Puri Sunia resort was the last stop in our 2018 Bali holiday. When we have arrived at the location the amazing scenery already brought us along the relaxing feeling. The staff were exceptionally friendly and helpful which was a great help with a young child. The garden was phenomenal and we really enjoyed our stay.
Balint, Szilvi and Natan

Date of stay: October 2018
Trip type: Traveled with family
2  Thank 215balintl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmG4931IR, Guest Relation Officer at Puri Sunia Resort, responded to this reviewResponded November 18, 2018

Dear Mr/Ms. Szilvi and Natan,

Warmest greetings from Puri Sunia Resort Ubud a peacefully home in Bali.

Thank you for sharing your great experience during stay with us and we are so happy to know that your stay was convenient.

We are looking forward to welcoming you again in our resort for your next vacation to Bali.

Matur Suksema

Warms regards,

Kadek Suparma
(Guest Relation Officer)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2018 via mobile

... everything was good here! very nice place to stay! the staff was very cute!
a dream place where you can relax surrounded by the tranquility of nature...
I'm definitely coming back!!
ps: The pool is gorgeous!

Date of stay: September 2018
Thank cristinar203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmG4931IR, Guest Relation Officer at Puri Sunia Resort, responded to this reviewResponded November 19, 2018

Dear Mr/Ms. Cristina R,

It's awesome for having you as the part of our family, and thank you for sharing your experience, we definitely would like to welcome and wait for your next coming.

Warmest Regards,

Kadek Suparma
(Guest Relation Officer)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2018 via mobile

We were there for three daystorey. We had a superior room really big and lovely. Breakfast was great.The souroundings and the pool was unimaginable. But the most valuable thing in this hotel was the politeness and the smile of the hotel Staff. Thank you guys! !

Date of stay: July 2018
Trip type: Traveled as a couple
Thank Anastasia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmG4931IR, Manager at Puri Sunia Resort, responded to this reviewResponded September 4, 2018

Dear Anastasia T,

Warmest greetings from Puri Sunia Resort a peacefully home in Ubud -Bali,

We thank you for your sharing your great experience stay on a TripAdvisor and It was an honor for us to know the we has been created a wonderful stay for you.

We will be more than happy to welcoming you back at our resort!

Matur Suksma,

Warms Regard,

I Wayan Sudarma,
Operation Manager

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Reviewed August 7, 2018

The Puri Sunia resort is located some 7-8 kms North of the Ubud center, in the countryside, next to a charming village. It is a large resort, with a variety of rooms and semi-appartments, of varying aspect and quality. Our room was on the ground floor. It had a sizable, a bit garden-like bathroom with a bath resembling a mini swimming pool. We did not use it, because the bathroom was humid and the bath did not really look attractive. Otherwise, the room was roomy and pleasant, with a pleasant little front garden. Some rooms have a downright poor location, e.g., close to the central swimming pool, dark and humid. There are two swimming pools, a nice central one right under the central (restaurant) building, and another one to the side and higher up, which does not seem to be used a lot. The restaurant at the hotel is excellent, one of the best we encountered at the various resorts in Bali. The hotel staff is very friendly and helpful. We also took part in a `hike through the rice fields', which turned out to be much less than a hike, but included a nice visit of the nearby village and a little walk through nearby rice fields (altogether not more than a couple of hours). Good, friendly guide though. Ubud is easily reachable by taxi (and even by bus), and is of course eminently worth the visit!

Date of stay: October 2017
Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmG4931IR, Guest Relation Officer at Puri Sunia Resort, responded to this reviewResponded November 19, 2018

Dear Mr. Patrick D,

Thank you for your stay in that couple of days in August, we are glad to know your story and experience during your stay with us. Thank you for your comments as well and we will anticipate your needs and improve our quality and service. we glad to welcome you back to our home Puris Sunia Resort and explore the Ubud-Bali with us.

Respectfully


Kadek Suparma
(Guest Relation Officer)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2018 via mobile

Let s first start saying that this Hotel is situated in a very very very far position.
Not much comfortable to acess Ubud center from here, although the Hotel give free shuttle to and from the Hotel to Ubud Center, but last one is at 09.30, so keep in mind that if you want not spend money in taxis you must go to bed at 10 otherwise you ll have to add abt. 80rupias to go back later.

The room we had was a deluxe one at ground floor.
I don t know if our Icon was broken or not but basically it seems to stay in a Turkish Bath, everyhting is moistured and you feel a very very very high level of humidity.
I still have back pain for that.
Bed was wet basically.

Toilet is nice even if there s a very poor amenty kit with toothbrush and shaving, no soap, shampoo on sample size.

Furniture is well used and you definetely don t have the feeling the maintenance is done properly and continuously.

I mean you re in Ubud, country of Wood Crafter, life for local is very cheap, how much could cost every 1000 nights change a part of forniture which look like deteriorated and too much used?

Now we come to another very low point in my opinion.
Breakfast.

If your staff does not understand or speak english properly, simplify your duties organizing a Buffet Breakfast, easier and speedier.

There s no breakfast buffet but you can just order a type of breakfast you want: American - Indonesian etc etc but the problem is that waiter, although of course very nice and welcome and always smiling, which is a point in favour, never understand what you re asking and goes to panic, so need to ask again 4 times.

Overall it is ok, but probably would not choose again.

Date of stay: August 2018
Trip type: Traveled as a couple
3  Thank 8Giac6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmG4931IR, Manager at Puri Sunia Resort, responded to this reviewResponded September 4, 2018

Dear 8Giac6,

Warmest greeting from Puri Sunia Resort A Peaceful home in Ubud - Bali.

Thank you for choosing Puri Sunia Resort as a part of your stay during your holiday in Ubud the Island of Paradise Bali.

We appreciate for your review on our tripAdvisor about your recent stay with us and expressed your experiences that drew your concern during your stay. We will share your review to all of our team and we will learn your concerns and take necessary action for further improvement.

We deeply apologize for being unable to meet your expectation during your stay with us.

Please do return to have a better experience in our future improved overall performance!


Best Regards

I Wayan Sudarma
Operation Manager

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