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“Comfortable bedding and very good breakfast.”
Review of Puri Sunia Resort

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Puri Sunia Resort
Ranked #36 of 198 Hotels in Ubud
Certificate of Excellence
singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Comfortable bedding and very good breakfast.”
Reviewed July 2, 2014 via mobile

We are glad the hotel offered free pick up from airport. I would imagine most taxi drivers would have difficulty finding the resort as it's not in town. But the away-from-town location was what we were after.

When our driver came to pick us up at Denpasar airport, he brought along a cooler box with chilled drinking water for all of us. He handed us the water before driving off - a very thoughtful gesture especially when we arrived at Bali in the late afternoon (and was stuck at immigration for ages).

The journey to resort was longer than I had expected but it was alright. Upon arrival, we actually saw some ducks waddling out of the paddy fields that was right in front of the resort! That won my kids over (2yo,7yo).

Front desk staff was detailed in welcoming us. But taking into account our delay at immigration and the 90min car ride to resort, I really didn't wanna sit at the reception and hear a bunch of lines the front desk staff must have been trained to deliver. We informed the reception staff that we would not like the welcome drink or complimentary 15min foot massage right now as we are tired and would prefer to go straight to our room.

Staff did as requested and we were shown our deluxe suite. We were a little daunted when we saw a flight of stone steps leading up to the room on level 2. It would have been alright for a couple, but with two young kids, I would have opted for the room on ground floor even if it's smaller.

Room was big and the bed is HUMONGOUS :-) it was bigger than King size and we could easily sleep in the same bed with our toddler. We had informed the resort that we are travelling with a 2yo and 7yo and they had kindly arranged for
a cot (at no extra charge). We asked for an extra bed but resort said that they could only accomodate a mattress to be placed on the floor instead of a bed. We accepted that arrangement (at additional cost which includes breakfast for a third person). As the existing bed was huge, we requested for the cot to be removed the next day.

Breakfast was at the cosy restaurant within the resort. It was good and portion was adequate. Both the Indonesian and western options were delicious. The fresh juice and Balinese coffee were excellent (many a times, hotels promise fresh juice and you get cordial). We chose to have our dinner at the restaurant as well because the chef was able to accommodate our request to serve the toddler a porridge meal. The pricing is also very reasonable. So there was no incentive to venture into the busy town.

We didn't use the pool (it was too deep for my kids) and we didn't want to risk unnecessary encounters with the mosquitoes.

There were sightings of geckos (which I am terrified of) and spiders in and outside our room but I suppose that's unavoidable in a resort set in lush landscape.

The roosters work very hard and some were heard as early as 2am :-( but one could always take it in positive light and think that's probably better than noise from motor vehicles.

If you are a light sleeper (and had wanted to sleep in on your vacation) you may wanna avoid this resort till the 3rd quarter is over. The resort is expanding and there is construction going at the plot next to it. I chatted with a staff and found out one more villa and 10 more suites would be added to the existing resort. The noise is not all that bad as the workers start rather late ard 9am? I guess.

My only complaint is the bathroom. The resort could perhaps provide more floor mats as it gets incredibly wet and slippery after a shower. Also the tiles in the tub were cracked. If I didn't spot the broken tiles, we would have suffered some awful cuts :( I like to urge management to look into maintenance of the bathroom.

I don't see the villas at this resort being exclusive or worth the premium. The villas are nested in the middle of the property hence the 'exclusive' factor of a villa is compromised.

For the comfort of the huge bed and delish brekkie, I would return.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank carolekia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuriSuniaResort, General Manager at Puri Sunia Resort, responded to this review, August 13, 2014
Dear Carolekia,

Om swastiastu and greetings from Puri Sunia Resort, Ubud, Bali.

Thank you for taking the time to share your valuable experience during your stay with us and it is a pleasure to know that you enjoy your recent stay with us.

We really appreciate your comment and input as it will contribute Puri Sunia's success and become our improvement to be able to provide better quality of service and product in the future.

At the moment we have our Two Bedroom Family Pool Villa which will be suitable to accommodate you and family if you travel again to Ubud. This new category villa is ‘exclusive’ and facilitated with modern convenience.

Please do not hesitate to contact us for any of assistance needed at your convenience and we are looking forward to have the pleasure to welcoming you back in the near future.

Best regards,
Surya Nata
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (188)
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English first
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 30, 2014 via mobile

Upon arriving they stated that they had cancelled my reservation (we had changed the date over a month ago) I had to show the email FROM THE HOTEL to the person who wrote it confirming the date change and they were still rude about it and saying, "well, it's ok this time because we still have a room available" (again, I had an email from this exact person confirming the room and date). She then made me resend all the emails and information to confirm the change that she'd already confirmed. Ugh!

It's a tricky hotel to find and our driver got lost multiple times so by the time we got there, all we wanted to do was lie down. Our, "lucky we have one" room was, of course, not ready and we were shuffled to "welcome drink" (read:tiny sip of juice, literally) to wait for the room that we had already booked.

We then decided to take advantage of the, albeit very small, pool. Freezing water so we decided to order some food/drink... Only no one ever came by... No towels, no service. Nada.

Not that you'd want to eat by the pool. Ants cover every surface and mosquitos are out for blood.

Wifi was rough and given my experiences in cheaper and more isolated locations, that seems like an easy fix they should work on.

We wanted a night of luxury and instead left disappointed with our hefty purchase of $200 (four times the norm for Bali) for one night.

Skip this place and stay closer to town.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
Level Contributor
279 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed June 29, 2014

I just got back from staying two nights at Puri Sunia. Overall, I was very satisfied with our stay whenever everyone at the hotel really serve the guests with warm welcome and very personalized. From the first time we arrived late at night, they sent us directly to our room. They also booked for us a whitewater rafting for the next day. The room is well designed with Balinese style and the surrounding is so beautiful. They also provide afternoon tea to all guests with traditional Balinese snacks. Breakfast is three course meal with adequate size. I would highly recommend this hotel even though the location isn't at the Ubud center but you can still reach Ubud in 10 minutes drive with shuttle provided by the hotel.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ucartech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuriSuniaResort, General Manager at Puri Sunia Resort, responded to this review, August 14, 2014
Dear Mr. Ucartech,

Om swastiastu and greetings from Puri Sunia Resort, Ubud, Bali.

By this opportunity we would like to express our sincerest gratitude for having stayed with us during your holiday in Ubud, Bali and it is a pleasure to know that you had a great time staying with us.

Feel free to contact us if you need any assistance at your convenience and looking forward to have the pleasure to serve you again at Puri Sunia Resort in the future.

Best regards,
Surya Nata
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Finland
Level Contributor
210 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed June 26, 2014 via mobile

Couple from Finland stayed 4 nights in this lovely resort. Our room 707 was clean and aircon quarateed good sleeping. Breakfast variations were enough for us. Deksteri was great as well all staff. All the time asking are you ok etc. Evening when returning from Ubud via resort shuttle I remark small phrase stuff used. "Wellcome home". Wireless LAN worked somewhat ok. You can not expect super fast connections. Email and Facebook updates worked fine. I bought Prepaid SIM for 5 Gb and that worked ok in Ubud and now in Sanur, but Abangan village coverage was zero. If you want happy and warm service this is your place.

Stayed June 2014, traveled as a couple
Helpful?
Thank Darbuka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuriSuniaResort, General Manager at Puri Sunia Resort, responded to this review, August 14, 2014
Dear Darbuka,

It's been a pleasure to read your review and by this opportunity on behalf of staff and management, we would like to thank you for having stayed with us during your holiday in Ubud, Bali.

We have shared your review to Dek Sri and the restaurant team and they were very happy to read it.

Please do not hesitate to contact us if you wish to have any assistance at your convenience and looking forward to have the pleasure to welcoming you back again to your “peaceful home” in the near future.

Best regards,
Surya Nata
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 25, 2014

Was there just last week, and this villa is value for money because of the things you get with the hotel for example, free yoga every morning which i did at 7am. Julie was amazing and after that you also get a complementary walk around the Abangan Village which included the Rice Paddy fields.. the walk goes for an hour but this is really worth the stay. I recommend that it should be done by every guest. The pool was just wow! While your having your meals in the restaurant on top you get to see an overview of the pool and the lush greens behind. The meals was nice too but we only had breakfast there.There are constructions going on at the moment but it wasnt in out way at all. There is also a organik Warung just up the road for some local food which was really good and tasty. There is also a shuttle bus that runs every hour to and from the city. This service was amazing as Ubud didnt have much Blue Bird Taxi's(taxi with meter) around. We also had a treatment in the Spa, we had a LuLur which was Traditional Body Scrub ,it started out with Avocado Scrub and then a Yougurt mask which followed by a milk bath..The resort give every guest a complementary 15 mins foot massage which was nice after a long day in town. Overall really good resort ,we will definitely come back.Thank you.
Regards,Mo and Charlene

Room Tip: We had the Deluxe room at the bottom but I reckon if you could get the top level rooms it would be b...
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuriSuniaResort, General Manager at Puri Sunia Resort, responded to this review, August 14, 2014
Dear Mo and Charlene,

Om swastiastu and greetings from Puri Sunia Resort, Ubud, Bali.

We are happy to know that you had a great time staying with us and thank you for your review.

In this opportunity we would like to thank you for having stayed with us and it is a pleasure to be able to show you Puri Sunia's hospitality.

Please feel free to contact us if you wish to have any assistance at your convenience and looking forward to have the pleasure to welcoming you back again to your "peaceful home" in the near future.

Best regards,
Surya Nata
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed June 20, 2014

We recently spent 4 days at this beautiful, tranquil little piece of Bali, with our 2 year old daughter. The service was wonderful, we were made to feel very welcome, even with an active little toddler in tow! The staff were truly wonderful with her. Shuttle bus service was great as was the breakfast but it does feel a little on the pricey side for Bali. We hired a pool villa - which was a little dark and gloomy for me (and the pool is actually a small plunge pool) but the friendliness and professionalism of the staff made this place a really pleasant place to stay. The rice paddy walk is worthwhile, too - wish we'd tried the yoga, too. Keep up the good work, guys!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 21123EmmaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuriSuniaResort, General Manager at Puri Sunia Resort, responded to this review, August 19, 2014
Dear 21123EmmaB,

Om swastiastu and greetings from Puri Sunia Resort, Ubud, Bali.

Thank you for taking the time to share your valuable experience during your stay with us and it is a pleasure to know that you enjoy your recent stay with us.

At the moment we have upgraded the lighting in our Pool Villa as previously we tried to build the romantic ambiance as most of the time our Pool Villa was booked by the honeymoon couple.

We really appreciate your comment and input as it will contribute Puri Sunia's success and become our improvement to be able to provide better quality of service and product in the future.

Please do not hesitate to contact us for any of assistance needed at your convenience and we are looking forward to have the pleasure to welcoming you back in the near future.

Best regards,
Surya Nata
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 18, 2014

We stayed here for 4 nights and had the most amazing time. The hotel staff are so friendly and will do anything to help. There is construction work behind the rooms etc but it is not a bother at all and the staff informed us straight away about it and said if at any point we feel disturbed to tell them and they can stop it and start it when more guests are out - couldn't believe the honesty and everything they offered. The rooms are beautiful, huge bed and the bathroom is perfect. Large shower and very large bath! The breakfast is amazing - sat upstairs in open air with calming music playing they serve firstly an offering of fruit or fresh fruit juice then you also get a basket of fresh warm croissants and breads with home made jams, and then an omelette or full english breakfast etc..this hotel has so many small added extras which really makes your stay special. The morning yoga, (although early at 7) is great, and their woman is lovely, she also does the morning trecks - all included in your stay! There is a shuttle every hour into Ubud which is great and we also used daily. Everything about this place is so relaxing and peaceful...would definitely stay again if I return to ubud. (And I've never stayed in the same hotel twice!)

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bruno1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuriSuniaResort, General Manager at Puri Sunia Resort, responded to this review, August 19, 2014
Dear Mr. Brono1233,

Om swastiastu and greetings from Puri Sunia Resort, Ubud, Bali.

We are happy to know that you had a great time staying with us and thank you for your review.

In this opportunity we would like to thank you for having stayed with us and it is a pleasure to be able to show you Puri Sunia's hospitality.

Please feel free to contact us if you wish to have any assistance at your convenience and looking forward to have the pleasure to welcoming you back again in the near future.

Best regards,
Surya Nata
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Puri Sunia Resort

Property: Puri Sunia Resort
Address: Jl. Tirta Tawar, Br. Abangan, Ubud 80571, Indonesia
Phone Number:
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#14 Family Hotel in Ubud
#15 Romantic Hotel in Ubud
#15 Top resorts Hotel in Ubud
#30 Luxury Hotel in Ubud
#31 Spa Hotel in Ubud
Price Range (Based on Average Rates): $
Hotel Class:4 star — Puri Sunia Resort 4*
Number of rooms: 28
Official Description (provided by the hotel):
Welcome to Puri Sunia Resort - A Peacefully Home in Ubud Bali, Puri Sunia Resort nestled in its own secluded place surrounded by the natural of environment such as beautiful rice paddies, water, coconut trees, Balinese traditional village of Abangan and Kokokan Village, a home of thousand white herons. It's located only 10 minutes from the hustle and bustle of Ubud, a home of art and cultural. Puri Sunia Resort is derived from Balinese word 'Puri' and 'Sunia'. Puri mean 'a house of King' and Sunia mean 'quiet or peaceful'. Offering 28 rooms in Balinese architecture with 1 Nandini Family Villa Private Pool, 3 Sunia private pool villas, 8 Nandini Suite and 16 Sunia Deluxe rooms. Enhancing the peacefully with meditation and yoga in yoga centre, relax and rejuvenate yourself in our Spa and sunny side at our main pool. You are surrounded by the textures and colour of nature, dressed slate, tiles, smooth unpainted wood, soft homespun, fabrics, intricate worked copper, fragrant alang-alang grass roofing, natural bamboo, rough cut stone, flowers and foliage. Puri Sunia Resort... Where magic happens and all experiences are enchanted. ... more   less 
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Also Known As:
Puri Sunia Hotel Ubud
Puri Sunia Resort Ubud, Bali

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