This place i will remember forever and hope will be back again there! Everything is amazing, the hotel is very clean, the personal is so friendly, the place, the hotel is very spiritual and magic. The food is very delicious.More
This place i will remember forever and hope will be back again there! Everything is amazing, the hotel is very clean, the personal is so friendly, the place, the hotel is very spiritual and magic. The food is very delicious.MoreShow less
Dear Cenka D, Om Swastiastu! Thank you for your review on trip advisor. We are all happy to know that you enjoyed our services and products, also we were pleasured to serve you while New Year Eve party at our resort. We are sure that our resort now became your favorite place in spending you holiday in Bali. I will share it to all our staff members and we are looking forward to welcoming you return to our peaceful home in near future. Suksma!
Just returned from a 1-week stay at PS in one of their suites (def worth the upgrade). This is a wonderful place, as many of the reviews here detail. Arrived late in the evening in the pouring rain and was greeted with a lovely welcome drink, a 1.5 hour massage then a yummy dinner. All the free perks are a wonderful bonus (fresh fruit, 3 course breakfast, village and rice paddy trekking, yoga, shuttle, bottled water). Laundry service was quick. Any request was met with a quick yes and completed promptly. I visited the spa 3 times (1.5 hour massage, health package, mani/pedi, scrub) and the quality was superb. The food is a shining highlight, very talented kitchen staff, wonderful flavors! Everyone was so friendly, helpful and efficient. Only a few minor quibbles that could easily be fixed: (1) the lighting in the rooms, particularly the bathrooms, is pretty poor, especially for applying makeup, those environmental bulbs just don't cut it; (2) the water pressure in the shower could use a definite power upgrade, but perhaps was an issue in my particular room; and (3) there was a bit of a musty smell in the sheets - at first I wrote this off as a hazard of visiting the tropics, but after staying in 3 other properties nearby and sleeping in heavenly-scented sheets at each of those hotels, I do think this is something that can be corrected. A final note, the property is a good 20 minutes outside Ubud, not really walkable. The shuttle is great, but it departs on the hour, so if you miss it, you are left waiting (or for the more adventurous, pay for a $3-$4 motorbike ride, which is easy to arrange in Ubud). The distance is a plus and minus - I liked being away from the hustle and bustle of Ubud, up in the serence rice fields, but I did find myself rushing in the mornings to catch the shuttle, lest I be stuck waiting for another hour. Just something to bear in mind. Recommend this very special place without hestitation.
Dear Valued Guests, Om Swastiastu! Thank you for your review and we are happy that you enjoyed your stay with us at Puri Sunia Resort. We committed to take the necessary actions in making brighter room, make sure our water pressure, and solve the humidity in the room which made smell of our room linen. We wish to welcoming you return and could provide and serve you better at our peaceful home in near future. Suksma!
We arrived at Puri Sunai after an average rain soaked two days in Sanur and immediately felt relaxed and welcomed by the lovely staff. After a quick check in we were whisked upstairs for a complimentary afternoon tea comprising of local Balinese delicacies.
Our room was very clean, spacious with comfortable beds and a lovely marble bathroom. Each morning we woke to the sounds of the birds and enjoyed the complimentary yoga in the specifically built sacred/energetic space.
We enjoyed our daily free shuttle service to Ubud (15 minute drive) but found that within a couple of hours we were ready to come back to our little oasis Puri Sunai.
The two main things that have made this place so special is the delicious food and the friendly staff. Breakfast (included in the room price) is something we looked forward to after our yoga - homemade bircher museli and pasteries were a particular favourite. The evening meals were even more delicious with a choice of Balinese or Western food - the crispy duck was totally amazing.
All this made even better by the genuinely friendly staff especially Eko and Buda - not only were they attentive, polite and funny but welcomed us both to their village where we saw the 'real Bali' - a total treat.
The massage was the best we had in Ubud, although more expensive it was worth it (we tried a new place daily).
Without hesitation, we will recommend this place to all our family and friends - despite the torrential rain we look forward to coming back here again very soon.
Dear Eleni & Elanie, Om Swastiastu! We would like to express our sincere thank you for your review on trip advisor. We are happy that you enjoyed our products and services especially our staff Eko dan Buda who were able to delivered your expectations. Our commitment to maintain all of them for welcoming you return to our peaceful home in near future. Suksma!
We went on honeymoon to Bali, and we stayed at this hotel for 02 days, the hotel is small but super Cousy .
The room is nicely decorated, and they included an additional decoration for our occasion.
It is a hotel that was in the middle of the rice fields, and around the have a lot of trees and plants so have a lot of mosquitoes, but they offers the repellent against mosquitoes and it helps a lot. the staff is very helpful and always smiling.
The breakfast is great, few menu options, we tried the american breakfast, and it was great, warm bread and served in a super charming basket.
We had dined the next night in the hotel restaurant, they served those wonderful warm bread with a typical entree that was great, we asked to repeat it, was so good! and in the end still surprised us with a chocolate cake in heart shape was a delight.
We tried to use the hotel's Spa, it is nice, but they have one therapist most of the time. We wanted to do massage in the early morning or evening to go out during the day, but they had no therapist available for two people at the same time most of the time.
And one thing that we recommend to be improve, the wifi system, it is almost impossible to get 3g mobile signal, by being located far from the city center and the hotel wifi Signal are caught in the looby of the hotel only, leaving the rest fo hotel totally discovered.
Dear Mr/s. Levy Wang, Om Swastiastu! We would like to thank you for your review. We are happy that you were enjoyed your staying at Puri Sunia. We will share it with all our staff and will try to do our best to improve our products and services which were not meet the expectation yet. We are sure will have a great moment when we are able to welcoming you back at our peaceful home in near future. Suskma
This hotel was amazing. I found it on an Agoda special and saw the great reviews and went for it. I booked the hotel the day we checked in so I didn't do a lot of research. It was much better than I expected. Our taxi driver had a lot of trouble finding the hotel so they may need to advertise their address more clearly on booking websites. Check in and check out was easy and they let us check in early. The room was beautiful with a huge bed and a great bathroom with an amazing bathtub. Our room was located right off the pool so it lacked a bit of privacy but it was not bad. The restaurant was good and had a pretty view over the pool. We got room service brought to our room once and it was quick service and delicious. There was some construction going on so it was a little noisy but it wasn't bad. The welcome foot massage was amazing and I booked an hour massage at the spa that was excellent too. The location was pretty far from Ubud and was not walkable but there was a free shuttle to the city. The shuttle was nice but you have to commit to a pickup time which limits your freedom a little. Wifi at the hotel was decent. We also arranged a taxi from the hotel to Seminyak and that was excellent. I would recommend this hotel to couples looking for peace and quiet but not if you want to get out and explore Ubud.
Dear Valued Guest! Om Swastiastu! Thank you for your compliments and we are happy that you enjoyed your staying with us. We will share all of you review with staff and will do the best to make improvement of our services and products to ensure all are going to meet the expectation. We wish to have chance to welcoming you back at our peaceful home in near future. Suksma!
First, the pros: Puri Sunia is a really beautiful resort. The rooms are lovely and light-filled, the public areas are lushly landscaped, and there are yummy-smelling flowers everywhere.
We also greatly appreciated all the freebies: free yoga every morning at 7am, free 3-course delicious gourmet breakfast, free bottled water in the rooms, free shuttle service every hour to Ubud town center (about 15 minutes away) and free fast wifi. One of my major pet peeves is when upscale hotels try to nickel-and-dime you for things like wifi and water, and Puri Sunia definitely doesn't do that.
Now, the cons: while all the staff were very friendly, they were also not very detail-oriented. During our three-night stay, multiple mistakes and mix-ups happened:
1) Our clothes came back from the laundry service with a pair of pants that did not belong to us;
2) They forgot about a cooking class we booked with them, and we weren't able to do it, which was pretty disappointing;
3) The bath included in our spa treatment was cold / lukewarm, and somewhat unpleasant (although the spa massages were really good!);
4) Most importantly, the scooter we rented through the hotel did not have working headlights, which is extremely dangerous on Bali's windy narrow roads. We only discovered this out on the roads after it started getting dark.
The staff were very apologetic about each of these issues, but at this caliber of hotel, you really expect them to get all the little things right. I would probably stay here again and recommend it to friends, but I would definitely double-check everything I book through them instead of just trusting them to take care of it for me.
Dear Mr/s. Yue Zhou, Om Swastiastu! Thank you for your review. We glad that you enjoyed your staying with us even in some areas we need to do necessary improvements, and we do apologize can't provide the products and services as expected. I will share it with all my team to ensure we can set our improvements as it should be. I am sure that Puri Sunia Resort can do better with constructive inputs from our customers. We all wish able to welcoming you return to our peaceful home in near future. Suksma