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“Heaven on Earth in UBUD”
Review of Ubud Green

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Ubud Green
Ranked #30 of 541 Specialty Lodging in Ubud
Certificate of Excellence
denpasar
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Heaven on Earth in UBUD”
Reviewed September 15, 2013

We booked for a 2 bedroom pool villa on Sept'13 (Bayu4),the entrance is beautiful,small but beautiful,nice and clean,the staff who helping us for the luggage was very helpful.The receptionist is very polite,kind and smiley...overall the welcoming was warm and kind.

The Villa itself..speechless..not enough words to describe my feeling,our feeling (since this holiday was a surprise gift that I offered for my lovely family)it was GORGEOUS!!!! The bedroom,the spacious ensuite bathroom,the small garden with Jacuzzi,the dining and family room,the private pool,the bathroom amenities..was awesome!!

The Pool has a stunning breathtaking view(trust me)with coconut trees and the beautiful green rice paddies..overall is a heaven on earth for us ;)

The breakfast is more than enough..the variety of breakfast menu is great and the breakfast venue you can also admiring the view from top up there.

The 15minutes welcome massage at Nayan Spa it's very relaxing and I can recommend Putu to do this work coz she has a magic fingers,one of the very best therapist,I've tried !!

The small approachment that I could say is that the staff could pay more attention in a small details that maybe it's almost nothing for you but for the guest is a big thing,such as : The fruit basket in our dining room wasn't replenished daily as it is mention in our benefits and also when we took our 1st day breakfast the they didn't serve us our fresh fruit platter as normally we should have 1platter per table,but we requested this in our 2nd day breakfast.

For the moment,the Ubud Green Villa is one of the best place we ever stay in Ubud,and defenetly will comeback again soon and for sure will share this beautiful heaven on earth place to our friends and family.
Thank you for all the staff and Mas Yogi in Reservation
Happy Holiday Everyone :))

Room Tip: Try to book 2bedroom villa with private pool,if you have children ( Bayu4)
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kuta F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMUBUDGREEN, General Manager at Ubud Green, responded to this review, September 23, 2013
Dear Valued Guest,

Thank you for your kind review. I am glad that you enjoy your stay with us. Bayu Villas is one of favorite villa of our Guest with direct view to Ubud Green private rice terrace. This will complete your holiday with us. I do apologize for the inconvenience of the fruit basket. I will take this note and improve it accordingly. We serve local fruit and also with local seasonal fruit to our Guest, we wish we can serve our local seasonal fruit during your next holiday to give you more experience about Bali.

We wish you have a nice travel back and look forward to welcoming you back at Ubud Green Resort Villas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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475 reviews from our community

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Wollongong
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2013

Great facilities and service first class with staff making you feel like family.
Transport to and from town a bonus.
Breakfast a great start to the day and afternoon tea 4-6PM a nice touch.
Overall a great place to stay!
10mins shuttle north of town.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
1 Thank Rod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMUBUDGREEN, General Manager at Ubud Green, responded to this review, September 11, 2013
Dear Valued Guest,

Thank you for your kind review. I am glad that you enjoy your stay with us.
We wish you have a nice travel back and look forward to host you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2013

Nice food in the restaurant, nice view and comfortable room. Only a bit inconvenience coz no toilet in the upstairs of the villa. Welcome massage is excellence. Very good service and attitude. The shuttle to the town is cheap. The room is a bit dark but still acceptable. If there is a table in the balcony on the upstairs for dinner in the room will be better.

Room Tip: Remember to book a villa with private pool. There is no public pool.
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank titiHk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMUBUDGREEN, General Manager at Ubud Green, responded to this review, September 3, 2013
Dear Valued Guest,

Thank you for your nice comment. I am glad you enjoy your stay with us. Thank you also for your vote to our restaurant, view and spa.

I am sorry for your inconvenience about toilet issue in the upstairs of the villa. Our 2 bedroom duplex suite is designed with sharing bathroom that located at the main room down stairs.

I will bring your comment of lighting in the room, table in the balcony and public pool for our resort future improvement.

I wish you have a nice travel back and look forward to host you again at Ubud Green Resort Villas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed August 11, 2013 via mobile

The hotel is a group of villas with different designs. It is located just 5 minutes by car from Ubud jalan raya "the main street". The hotel is located in the middle of rice fields.

We had Bumi villa it has open views on rice paddies and also roof gardens of the front villas. The rooms are heading east so the sun is shining all day till afternoon on the pool deck. The pool is quite good in area and height.

The villa composed of two separate rooms each with private bathroom. There is patio in the middle allows air and light to come in and it has a jaccuzzi centered in it.
The living area is spacious with good views and good range of TV channels. Kitchen equipped with large fridge and stove.

the hotel provides each villa with free mobile to call the reception in case of emergency or any other arrangements such as shuttle service which is free as per specific schedule and in case you hired it out of schedule it will cost 3$ per trip.

the breakfast is very good quality. You can have it in the open air restaurant with paddies views or you can order it at villa. In boyh cases the food is great though we liked it more in restaurant.

Service is excellent as in everywhere in Bali. So nothing special abt it.

Sleeping quality is average and rooms are small.

I would recommend this hotel and I will definitely consider staying there again in my next visit.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M_Fattah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMUBUDGREEN, General Manager at Ubud Green, responded to this review, August 12, 2013
Dear Valued Guest,

Thank you for your fabulous review and recommendation. I am glad that you enjoy your stay at Bumi Villas as this one is one of our best collection. The villa it self consist of 2 bedroom and great living room over looking to the Ubud Green private rice field view.

Thank you also for your compliment for our restaurant. We keep our effort to develop new menu for our guest and as you may see in this forum, our breakfast menu is one of our best collection to complete our in house guest experience.

I wish you have a nice travel back and we do look forward to host you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
4 reviews
Reviewed August 10, 2013

We, two adults and one teenager, stayed there for one week and we felt very well from the first minute when we were welcomed, the staff is so friendly, amazing. Accommodation is great, food is excellent and the spa is one of the best we ever experienced (and we are living in Shanghai now for three years, and been to Thailand and other places).
I would recommend this hotel to all of our friends and relatives, and if we are ever coming back to Bali, we will definitely stay in Ubud Green Hotel

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joerg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMUBUDGREEN, General Manager at Ubud Green, responded to this review, August 12, 2013
Dear Valued Guest,

Thank you for your wonderful feedback and recommendation about your experience with us. I am glad that you enjoy your stay and we wish you have a nice travel back. We look forward to welcoming you again at Ubud Green Resort Villas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sharjah, United Arab Emirates
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 7, 2013

We stayed at the Akasa villa for our 4 day trip but I do so wish we knew that we'd have other guests of the four, six and eight legged variety! To add to this, the bathroom is partially covered by net screens haphazardly tacked onto the wall because of which the unwelcome *guests* could easily access our bathroom.
Moments after we shifted into the villa I voiced my disappointment, but the only option we were given was the unfeasible solution of sleeping in a different villa every night. Funny thing was, when we asked to shift to a bigger villa, the charges on a hotel booking website were just USD10 extra. But the front desk told by husband they'd charge us 50. About an hour later they changed it to 100. After we turned down the offer, they came back 5 minutes later revising the offer to 60.
At night, given the close proximity of the Akasa villas to the front road, we were serenaded with dogs howling and mobikes speeding away.
Not to mention that our villa being the closest to the reception and upstairs restaurant, all one had to do was peep in from the restaurant stairs to be able to look into our compound, which I did catch a staff member doing!!
Pillows n sheets too, constantly damp n lumpy . Irritating, to say the least. The bathrooms towels were rarely ever spanking clean, like it should be in a hotel that has a four/five star rating. Amenities like handwash soap was not replaced during our stay.
On the plus side, breakfast was good and plentiful and though there were slight communication problems, it wasn't bad, especially as you get to breath delicious cool air and the greenery all around is beautiful!
Spa was really nice and we used our complimentary 15 mins to get a great massage by Putu.
Overall, I wouldn't go back to stay, nor recommend Ubud Green to family n friends. I got the impression that the hotel is more interested in saving pennies than giving its guests the minimum service one expects from a hotel that charges nearly 200 dollars a night!

Apologies for the over-long review but in all my four days, I never once wished to go back to the hotel.

Room Tip: Please do not go for the Akasa rooms! The garden is a joke! All you face is a damp, mossy wall.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepa_Sajnani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMUBUDGREEN, General Manager at Ubud Green, responded to this review, August 9, 2013
Dear Valued Guest,

Thank you for your feedback about your experience during your stays with us. I do apologize for any inconvenience felling during your stay.

Akasa Villas types are located next to our restaurant. From restaurant stairs people only can see Akasa gate and garden; and there is no possibility access to peep into the room. Guest privacy is one of our concerns in villa design. However, we will investigate this comment and take a proper action if there was a staff member did this kind of attitude. Instead of let the open part of the bathroom wall without screen cover than we cover nicely that open area of the bathroom with net screens to avoid any insect accessing the bathroom and disturb our guest during their stay.

Your original booking was Duplex suite Akasa and due to higher villas categories are fully booked on that period, our reception cannot accommodate your request to get upgrade to higher villas categories for whole period of your stay. The only option available is to stay in different villa type every night and I agree with you this is not good option however we were unable to switch other guest reservation. USD 10 extra costs is the additional cost to upgrade to Garden Villas Surya type and for USD 50 is the extra if you want to upgrade to One bed room Pool Villa while for USD 100 extra is to move to our highest villas categories and I believe revising from USD100 to USD 60 is not a bad offer.
The hotel location is in front of Village road and I do apologize for the disturbance of motorbike sound and dogs howling. Sometime we still can hear motor or car sound passing our resort and this cannot be avoided. In Bali, especially in village compound, dogs are free to live. You will find this almost everywhere in Bali.

Thank you for your comment about our pillow, sheets and bathroom towel. We will put this in our next year budget plan even though it’s just replace less than a year.
As part of our eco friendly concern, we don’t want to pollute the environment with dumping hand soap bar used and replace it every day with the new one. We only replace it for our new check in guest or for long stay guest once the soap seem run out.
Thank you for your compliment for our food and spa. I am sorry if you fell there was a communication barrier and we will keep train our staff’s communication skills in English to avoid this happen again.

We wish you have a nice travel back and we do look forward to welcoming you back again at Ubud Green and we will make sure that you will get a different felling as experienced by other guest with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 30, 2013

Ubud Green is one of the best hotels I've ever stayed in. It is so cleverly designed that each villa is totally private. All the staff are friendly and helpful. The villas are mainly made of glass and afford a good deal of light and the sumptuous furnishings and lighting make it them cosy when the sun goes down. It's only about 5 mins away from town in the free shuttle bus but we got a bike and the hotel security looked after it when not in use. We had a little kitchen and a gorgeous bathroom. The bed linen is v good quality. You don't have to worry if there are any creepy craw lies lurking its all spotless. It's expensive but you get what you pay for and compared with all the other places I have stayed in in Bali it's worth it .

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bourbarigmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMUBUDGREEN, General Manager at Ubud Green, responded to this review, August 1, 2013
Dear Valued Guest,
Thank you for your wonderful review. I am glad to know that you enjoy every moment at Ubud Green. Our location only minutes from Ubud Central and this give our Guest easy access and time saving if they want to go there by our shuttle or our bicycle facility.

The pool villas are equipped with kitchenette to allow our guest experience private dining in the Villa served by our Chef. I wish you have a nice travel back and we wish to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ubud Green

Property: Ubud Green
Address: Jl. Sriwedari No. 8, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #30 of 541 Specialty Lodging in Ubud
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ubud Green 4*
Number of rooms: 16
Official Description (provided by the hotel):
Ubud green was created with a minimal carbon foot print trough the use of sustainable building material and environment friendly innovations.The concept of living rooftops and vertical walls has a significant cooling effect on villa interior and minimize the use of air conditioning. Together with solar hot water system, Ubud Green is energy efficient retreat. Ubud Green is a modern interpretation of Balinese local culture. It is a design that compensates for the impact that it makes on the environment. The property is a fine example of 'green architecture'. Indigenous plants are utilized in living rooftops and vertical walls. Ubud Green Villas overlook terraced rice field. The property is fine example of “green architecture” Ubud Green offers a unique brand of personalised hospitality that begins as soon as an online reservation is made. Our E-Concierge will communicate directly with guests to fully prepare for their arrival. This may involve stocking the villa with a preferred wine or ordering fresh flowers to surprise a loved one.Along with exceptional in-house service, Ubud Green will also provide guests with a mobile phone for outside excursions and shopping trips. A quick call will ensure a time effective pick-up from a designated location by an Ubud Green driver ... more   less 
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Also Known As:
Ubud Green Hotel Ubud
Ubud Green Bali

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