Visiting Ubud and Kamuela was part of our honeymoon trip. The prices match 5* but the service is more 2-3*. The staff seemed very friendly and kind first but after few days we realised it's not genuine and all they expect is money. Such a shame.. The bathroom covered with limescale and ants, we informed the reception on the first day but nothing was done about it. Next door Vila is having works done so we did not get the peace and quiet we seeked. It took number of visits and phone calls to the reception until they did something about it. We understand it wasn't their fault but we could've been moved to another place which we were not. The choice of in room breakfast was great. The food looked nice but had no taste. You can choose what time to have it. On our last day they woke us 20mins earlier telling us the food is ready. (We were not) so we ended up having it cold. They did not come to clean up after the breakfast and the afternoon tea couple of times so we ended up having the kitchen area messy most of the stay.
The good points:
-We had the airport pick up arranged and everything went well
-Beautiful spacious villa with amazing surroundings
-We appreciated the little extras like towel swans, flowers and yummy chocolate cake on arrival
-A monkey visited our Vila
-They serve nice coffee - like everywhere else in Bali.
The manager appologised and compensated us by providing free car transfer and we did not pay for the packet of peanuts we had from the mini bar ;)
- Official Description (provided by the hotel):
- The accolade winning Royal Kamuela at Monkey Forest Ubud is one of Bali's most charming boutique resorts offering a supreme location in the very heart of Ubud. No extra bed available in the villas and this property design is not suitable for children. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Cheap Tickets, Agoda, Hotwire, Priceline, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Royal Kamuela reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Royal Kamuela Ubud Hotel Ubud
- Royal Kamuela Ubud, Bali