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“Monkeys and more.” 5 of 5 bubbles
Review of Royal Kamuela

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Royal Kamuela
Ranked #6 of 520 Specialty Lodging in Ubud
Certificate of Excellence
brisbane
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Monkeys and more.”
5 of 5 bubbles Reviewed May 31, 2013

Loved this place, great pool and decor. All food great, especially the bananna pancakes for breakfast. We also had a seafood BBQ one night, which was fantastic, in villa dinning. Yes monkeys do come and visit, only once in 5 days, very amusing as we had about 20 one morning. The best thing is that this a child free zone, just perfect to relax.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrisbaneHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Kamuela U, Manager at Royal Kamuela, responded to this review, June 11, 2013
Dear BrisbaneHoliday,

First of all I would like to thank you for writing your positive reviews about the pool, room decoration, breakfast, BBQ Romantic Dinner and the perfect relax during your stay with us.

We will for sure keep on improving, in service and maintaining the premises.

Hope to welcoming you back soon!


Best regards,

Oka B. Cahyani
Villa Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

501 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Panama City, Panama
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

A most amazing experience. The facilities are fantastic and the service was extraordinary. I especially wish to commend WiWit at reception and Ketut Nuratna who drove me around the island for 2 1/2 days including all of the main temples. He was a great driver and very well-informed. In addition there was always a driver available to take me to the restaurant of my choice and to bring me back to my villa.For me there were absolutely no negatives at Royal Kamuela. Incidentally the massags were also ouytstanding. 24 hour service and breakfast was available at any time.

  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bbbbangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Kamuela U, Manager at Royal Kamuela, responded to this review, June 11, 2013
Dear bbbbangkok,

Your very nice comments are noted with great pleasure and they are of course in line with the comments of almost all of our guests and shared by the vast majority of the TripAdvisor reviews.

It's indeed that our breakfast is anytime and available with many selections of a la carte as well as the 24 hours room service.

I will pass your comments to Ketut and Wiwit as this is the greatest motivation for all of us.

Thank you and we look forward to welcoming you again in Royal Kamuela.


Sincerely,


Oka B. Cahyani
Villa Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle Of Wight
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed May 17, 2013 via mobile

My wife and I have just returned from our third stay at the RK. This is a great place in the heart of Ubud, it is so unbelievable that the location is central Ubud but, it is so peaceful and tranquil. It is so nice to hear the birds and watch the wild life, the monkeys are great and we have never seen one misbehave, although we give them space and never eat outside. The reception is outstanding with a great welcome. Oka, Aniek and Witwit are the most pleasant young ladies that you would wish to meet, their service is first class. The quality of these fine villas would be very hard to beat, from the brightly coloured staff uniforms to the soft furnishings in the villa. The bed is fabulous with crispy white sheets. We stay for four nights whilst doing business in Tagalaland and every night it is a pleasure for us to share the huge bath with hot water and bubbles. We then walk to our favourite restaurant "Cintra". We have been staying in villas and hotels around the Ubud area twice per year for fifteen years and have seen many changes since finding the RK we have not looked for another villa and we have already booked our 4th visit for October 2013. If you stay here you will not be disappointed.

Stayed April 2013, traveled on business
Helpful?
Thank alanoasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Kamuela U, Manager at Royal Kamuela, responded to this review, June 11, 2013
Dear alanoasis,

First let us seize this opportunity to thank you for considering Royal Kamuela as your accommodation during your stay in Ubud.

Words can do magic, and so your review words, as it did empower the whole team that we are into the right track.

Looking forward to welcome you back again to your second home in October.

My Best Regards,

Oka B. Cahyani
Villa Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 8, 2013

Royal Kamuela, albeit new is seemingly lacking in terms of personalised service that one will expect from a luxury villa with 10 villas to manage.

Pros:
A wonderful complimentary foot massage that was thrown into the booking package. It was promised to be a 15 minute foot massage, but turned out to be luxurious 30 minute lie-down experience. The masseurs were both very good.

Villa is huge and well-manicured. Nice mojito as a welcome drink.

Nice touch that we could have breakfast in the privacy of our villa. Selection was good, American, English, French, Indonesian even Japanese. Quality of the food was average though.

Cons:
Pillow covers(both sides) were stained, and a quick check with our friends staying in an adjacent villa revealed the same conclusion. It was disappointing and somewhat disturbing being unable to find a clean unstained side (out of the four pillows given) to rest your head on.

Unfortunately there was a problem with the water heater in Villa 4 when we were there. We didn't have hot water for the night. When the repair man came the next morning, he said the water heater has been repaired but the water will take about an hour to heat up. After waiting for 1.5 hours, the water was only warm enough for a shower, and not enough to fill the jacuzzi tub for a soak. We had to check out thereafter.

Hotel Shuttle around the Ubud area was provided but my friends and I were rather disappointed to be informed by the reception that the driver left to send some guests to the airport at Kuta, a good 3-4 hours drive away and will not be back for the day. We were also rather shocked when there were cars available, but only one driver who was already on his way to the airport.

Structure of the villa also meant 3cm gaps between the main sliding doors and the room, such that mosquitos could get into the room, which was a rather significant problem as we had a whole week of rain. My friends in the other villa also had the same problem of getting harassed and bitten by mosquitoes in the middle of the night.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kaseyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Kamuela U, Manager at Royal Kamuela, responded to this review, June 9, 2013
Dear kaseyong,

Thank you for your recent stay with us at Royal Kamuela. I am sorry to hear our service not really meet your expectations. We are always working towards upgrading and improving and your feedback is very much valued and appreciated.

We look forward to serving you again in the near future.

Best regards,

Oka B. Cahyani
Villa Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 5, 2013

We've just returned from a weeks honeymoon at Royal Kamuela and had an amazing time.
We organised return airport transfers with Royal Kamuela so from the time we exited the airport till the time we returned to the airport the staff at Royal Kamuela were always friendly and willing to help.

We arrived at Royal Kamuela at 10.30am with check-in not due til 3.00pm. But not only was our villa ready for us we were also allowed to order some breakfast for the day.

Royal Kamuela has 12 private villas each with their own pool. We had villa 10 and could not have been happier. The villa was totally private and very spacious. Very modern (only 2 years old) with large bathroom, bedroom overlooking the pool, alfresco meals and lounge area, and with a poolside deck. The high surrounding walls for privacy were made almost invisible with the lush tropical plants.

On our first night we had the romantic poolside dinner and whilst expensive compared to the rest of the food in Ubud the price was reasonable given the setting up required and that we were also supplied with a bottle of wine.

Our week was spent mostly relaxing by the pool til the afternoon with breakfast provided daily by the hotel. The range available for breakfast was good. We ate in our villa which meant food was not quite as hot as eating in the care. But that was our choice. We had room service a couple of times for other meals with the quality not quite as good as the local restaurants and cafés.

Nothing was too much trouble for the staff, collecting dishes after meals, making the room up etc. Occasionally things we requested got a bit lost in translation but that is to be expected when holidaying in a foreign country. Every day they would ask us how things were going and asking if we needed anything.

We chose this hotel based on TA reviews and were not disappointed. TA and the hotel both advised to not leave anything unattended in the villa as the monkeys would take it. Well we only saw the monkeys twice. On the last 2 days of our stay… they came banging through the trees about 7am on both mornings looking for breakfast. It was an awesome show but at no time did they enter our villa. They did however make some noise on the villa roof in the middle of the night twice. But hey! It’s a Monkey Forest right?

Our stay at Royal Kamuela was truly memorable and we wouldn’t change a thing if we did it again. We highly recommend them and would not hesitate to return.

The only thing we could be critical of was the water in the bathroom/shower was not hot enough at times.

PS: When booking with Royal Kamuela you get a free foot massage which you can have at anytime during the stay. We both had ours on our second last day. We expected a nice little 10 minute massage and were wowed by a half hour massage each that left us totally relaxed.

Room Tip: Villa 10 was great
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank metragnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Kamuela U, Manager at Royal Kamuela, responded to this review, June 9, 2013
Dear metragnome,

Thank you for the awesome review and lovely photos.

We continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

Once again thank you and we look forward to providing you with exceptional service in the future.

Sincerely,

Oka B. Cahyani
Villa Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 4, 2013

The hotel was truly amazing, the room was huge and the lap pool was a true luxury. The breakfast was pretty good and the staff was all very helpful. Also, it is more centrally located than some of the other nice hotels in the area, so going out to dinner was no problem.
Do note, because of the indoor/outdoor design, do expect a lot of critters ranging from very big spiders, various insects, lizards, to monkeys!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank falconskg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Kamuela U, Manager at Royal Kamuela, responded to this review, June 9, 2013
Dear falconskg,

Thank you very much for the nice review and we hope to hosting you again in the near future.

Kind regards,

Oka B. Cahyani
Villa Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
128 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed April 21, 2013 via mobile

We stayed in villa 7. Fantastic introduction to Bali, right in the heart of Ubud. Would love to stay again. Pure luxury!

Service
Very attentive, if possibly a tad too much. Struggled with language on a couple of occasions. Absolutely loved our main 'butler' who was a sweetie.

Room
Beautiful decor. Loved our pool which was much larger than expected. I was visited by curious moneys whilst swimming on morning, and we could hear them on the roof of the villa which was entertaining. Very well appointed with lots of supplies. Great double bath, although it took a long time to fill. Everything was very clean. Lovely and quiet, no children allowed and we barely heard our neighbours.

Food
Breakfast was ok, but nothing wow. It was nice to have it in the room, although it was 20 mins early the second morning. We did order room service which was a bit of a mix: inedible nachos missing the promised guacamole, declicious crab & asparagus soup and red snapper.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tal202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Kamuela U, Manager at Royal Kamuela, responded to this review, June 9, 2013
Dear tal202,

Thank you for the review and we glad that you enjoyed staying in our villa but sorry that we didn't "wow" you for the breakfast.
It is true that our villa are completed with large swimming pool and homely master bedroom. The villas are quiet as it's exclusively design for adults - no children allowed.

Hopefully we’ll be welcoming you again next time you are on Ubud. Thank you for staying with us and also the nice picture.

Best regards,

Oka B. Cahyani
Villa Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Kamuela

Property: Royal Kamuela
Address: Jl. Monkey Forest, Ubud 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 520 Specialty Lodging in Ubud
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Kamuela 5*
Number of rooms: 12
Official Description (provided by the hotel):
The accolade winning Royal Kamuela at Monkey Forest Ubud is one of Bali's most charming boutique resorts offering a supreme location in the very heart of Ubud. No extra bed available in the villas and this property design is not suitable for children. ... more   less 
Reservation Options:
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Also Known As:
Royal Kamuela Ubud Hotel Ubud
Royal Kamuela Ubud, Bali

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