We had booked for 3 nights initially in a standard room but when we arrived the standard rooms were full and they kindly put us in a deluxe bungalow, which was supposed to be 200,000 more for the same price. We ended up staying for 6 nights as the location was great; everything is close by but you are far enough from the road for it to be quiet. The gardens and the rice fields are beautiful, and it was lovely sitting on the balcony having breakfast, which was very nice. However, in the 6 days we stayed there our room was cleaned once. We continually had to ask for new toilet roll and the towels looked like they had seen much better days. The bed was quite hard but the sheets were very soft so I didn't mind too much. The staff were friendly but no-one really seemed to have a clue what was going on and everytime you needed something there never seemed to be anyone around. I wonder if the service would have been the same even if we were paying 350,00 a night. The moped rental is cheap however and there are loads of places to get decent tours from nearby.
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- Also Known As:
- Swan Hotel Ubud
- Swan Inn Ubud, Bali