This spa came so highly recommended I thought I should try it given that a main st ubud pedicure goes for Rp 130, the 60 min one here goes for Rp 140, I thought it wld be value for money.
my driver and I spent 30minutes calling them cos we were lost till we finally found the place and arrived at their spa. The phone was ringing off the hook but there was no receptionist there. The only therapist was a pregnant lady who attended to me for a 60min pedicure.
The pedicure lasted less than that. It was only 40min. Despite that I tipped the therapist for her hard work in the middle of her pregnancy.
The other treatment I had was the hand massage which was average.
When my treatments ended, I went to the main area where the receptionist had finally shown up. Most Balinese are great service providers but I have yet to see one as curt in her service as this.
I asked to see the eye-bag, and she pointed to the lower level and told me to go downstairs to see it. When it was time to pay my bill, she stood at her desk and dictated my bill across the room where I was seated furthest from her, near the door. No way to treat a guest, even if she loathes walking five steps to where I was seated.
I did not even make an issue of a pedicure that took less time than I had paid for, seeing that it was a pregnant therapist who attended to me.
The receptionist should look to treat all clients the same, regardless of their nationality. Her service leaves a bad taste in my mouth.
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