My review is very overdue as we stayed over 6 months ago. Our first room appeared to be lovely, until we saw the stained mattress and the bath and sink were cracked and bacteria was growing. We were moved to the private Villa.wonderful concept but tired and dirty. A glass coffee table was broken on the corner and dangerous. The pool was uninviting and not clear. We went to the hotel pool which was so tired. There were no rungs on one of the pool steps and no loungers.the pool was used by lots of outsiders which makes you question security. The hotel safe was unacceptable, everything just put in together, no sealed envelopes etc as is usual.
The owner needs to refurbish this hotel and spend money on it.
We never reviewed before but now we are going back to Ubud we thought we should. What made our stay was the Manager, Rodney and the butler in the villa who sadly have both left this hotel.They were first class and couldn't do enough to help you.
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- Also Known As:
- Ubud Villas And Spa Bali