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“Hospitality” 5 of 5 bubbles
Review of Pondok Ayu

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Pondok Ayu
Ranked #7 of 75 Hotels in Sanur
Certificate of Excellence
Chester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Hospitality”
5 of 5 bubbles Reviewed July 16, 2014

Pondok Ayu shines like a good deed in a weary world. This is not the hospitality industry but real hospitality, provided by a wonderful staff who welcome visitors, and care for them as they would their own friends or relatives. Gede, Made, Putu, Kadek and Wayan are a wonderful team, who are never seen without a smile, and who never fail to do all that they can to make one's stay thoroughly relaxing and enjoyable.I would suggest that the souless large hotel chains send their managers to stay at Pondok for a week, to see what real hospitality is, were it not for the fact that the hotel is already in great demand, and I so much want to be able to return. So........ guard the secret well, whisper it to your friends, reward those you love by initiating them into the wonderful world of Pondok Ayu. It is truly a little slice of paradise!

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Uniman410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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382 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Margaret River
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

Just spent a wonderful week at Pondok Ayu. Have stayed here many times and can only reinforce what all the other reviews are saying. It's just so beautiful and relaxing there. The staff are amazing and so helpful and friendly. We love coming back and are never disappointed. Thanks so much to everyone at the Pondok.

Room Tip: No bad rooms. 2 upstairs and 2 on the ground floor - identical except for location. 1 enormous suite...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BucksMargaretRiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 6, 2014 via mobile

We booked with Pondok Ayu for 2 nights in June and also arranged with them to pick us up at the airport (which is free). We were welcomed by a very friendly Gede (manager of Pondok Ayu) at the airport. On our arrival at Pondok we were welcomed by the other staff and given some orange juice. Rooms are very spacious, nicely decorated, big bathroom and lovely aircon which helps for the Bali heat. Pondok Ayu has lovely facilities, nice swimming pool, can arrange for massages next to the pool etc, they provide free transport up until 10pm to any place in Sanur which was nice cause there's a very busy bypass which we had to cross to get to all the shops or restaurants.

In short, the rooms are lovely, free transport to any place in Sanur and they offered a decent breakfast. Pondok Ayu is a lovely place to stay but is probably a little on the expensive side as there are other B&B and hotels in the area which gives same facilities, if not more for a cheaper price.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank Thys B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 2, 2014 via mobile

This is our third stay at the Pondok Ayu and as always was a highlight of our trip. Gede and all his staff go above and beyond to make your stay as relaxing and trouble free as it possibly can be. From getting some dirty washing sorted to cooking the kids a quick meal after a long day out and about.
The free wifi is greatly appreciated to touch base with family and friends and to maintain contact with the out side world ( or not!! ).
The communal breakfast is a great way to meet fellow travelers and the friendly faces of Made, Putu, Kadek and Wayan to greet you in the morning make you feel part of the family, very relaxed and safe. No problems letting the kids out for an early breakfast while mum and dad have a sleep in. The breakfast is fairly basic but is more than enough noting the Pondok only has 5 rooms a not the resources of a large resort to put on a massive buffet spread as some resorts do. The pancakes are always a hit with the kids! I usually prefer a mixed omelette. Other choices are eggs any way, bacon, juice, toast, spreads (inc veggie mite) and fruit.
The rooms are generous, very clean and the large bath in the on suite is not something you do not get in a lot if hotels.
And to have the beds turned down with a gift on the pillow every night just makes it even more special.
Having a driver to drop you off in Sanur for dinner and pick up after just enhances the trouble free experience of the Pondok.
I would not hesitate to recommend the Pondok Ayu to fellow travelers and hopefully we will be back again very soon.

Stayed July 2014
Helpful?
6 Thank SimonChapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 29, 2014 via mobile

Friends highly recommended the Pondok Ayu and we joined them on their most recent stay. We were three families in all and there was plenty of areas to either gather for made to order brekky in the morning or retreat to have quiet time in your own space. Peaceful, pretty and family friendly, it has it all. The staff are delightful and welcoming. Transport provided, massages, meals on request and serenity to boot. Do yourself a favour and book

Stayed June 2014, traveled with friends
Helpful?
2 Thank Dee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed June 25, 2014 via mobile

This was our 2nd stay at Pondok Ayu (14th-21st June).

We are a family of 2 adults and 2 children (8yo & 11yo). We booked the suite which was very roomy and beds very comfortable.

The staff are lovely and very accommodating. They kept our room very clean and took away our laundry daily. Gede, Made and company made us feel at home and always had a lovely smile.

The pool is nice and is right in the middle of the complex. So you can't avoid a communal atmosphere.

The breakfast was quite limited, though our boys were happy to have banana pancakes every morning (which they found delicious). I would have liked maybe yogurt to be added to the breakfast menu. Also it's good to know that if you want rice or noodles for breakfast, you have to tell staff the day before.

The location may put people off as you have to cross a very busy road to get the beach. Not ideal if you have small children but it's only a cheap taxi ride.

We'd stay here again.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RubynStu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

We stayed in the suite with our 3 young children for a week and it was perfect. Very spacious rooms and excellent air conditioning. We spent many days lounging by the pool and it was great to chat to the other guests, many of whom are regular visitors to this superb hotel. The walk to Sanur beach was delightful, but if it was too hot to walk the staff were happy to drop us there at any time. The breakfast pancakes were a highlight for our little people!

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank GeorgieNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pondok Ayu

Property: Pondok Ayu
Address: Jl. Sekuta Pudak no. 3, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Sanur
#2 Romantic Hotel in Sanur
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
Pondok Ayu is a little piece of heaven located in beautiful Sanur, Bali. We are a small boutique hotel that provides very personalised service by our wonderful friendly staff. Pondok Ayu can be booked on a room by room basis or you can book the entire hotel for a group or family holiday, this can be done direct with us or through a travel agent. We are surrounded by splendid gardens and a wonderful peaceful setting. As we fell in love with Bali many years ago I am sure you will do the same thing with Pondok Ayu and the atmosphere here. Sanur is in a very good position as it is at the start to most of your tours and central to Kuta, Legian, Nusa Dua and Denpasar. ... more   less 
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Also Known As:
Pondok Ayu Hotel Sanur
Pondok Ayu Sanur, Bali

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