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“Beautiful”
Review of Emerald Villas

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Emerald Villas
Ranked #6 of 140 Specialty Lodging in Sanur
Certificate of Excellence
Darwin, Australia
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful”
Reviewed June 27, 2014 via mobile

I loved staying here, had such a great time relaxing by the private pool. The staff were great and our own housekeeper was really lovely and kept the place immaculate, she even helped teach my daughter a little Indonesian. The only problems were the outdoor showers were not working very well and the floors are slippery when wet.

Stayed June 2014
Helpful?
Thank Sammymg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LawrenceBell, Owner at Emerald Villas, responded to this review, July 13, 2014
Trip Advisor replies:

Thank you very much for taking the time out of your busy schedule to submit a flattering review of our © Bali Luxury Villas.

It is satisfied guests like you that have contributed to us receiving the Tripadvisor certificate of excellence award for the past four years.

Only 10 % of the hotels and villas in the world receive this prestigious accolade yearly.
We look forward to seeing you again in the near future.

Sampai Jumpa Lagi (See you again)

Cheers,
Lawrence
President / Director. G.M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
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    23
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Wiltshire, UK
Level 5 Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 26, 2014 via mobile

We had high expectations for our stay here (based on other reviews). We were a bit disappointed though. My comments about the villa are based on B12, where we stayed. The villa is huge and well equipped. However, it is in need of a refurb. The doors are all losing their draft excluders and seals. They clatter in the breeze, even when shut tight.
The bathroom in the master bedroom is also huge but has seen better days. The shower didn't stay put for the height adjuster and the water didn't drain away very well.
The pool is lovely but the area around it is really quite tiny (considering this villa is actually a 3 bed). It doesn't really get any sun either, which is such a shame. There is a table with 3 chairs and there are 2 loungers which just about fit on the little terrace outside the master bedroom.
The maid was fantastic! It was wonderful having the washing done every day!
Finally, their car service is so expensive! Just get a bluebird taxi, it's less than half the price and just as friendly and efficient.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank KathrynEJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
Reviewed June 21, 2014

Karen from Perth WA we stayed at Emerald villas with five adults and three children in a three bedroom private villa. The service was above and beyond brilliant as soon as we needed anything our door bell rang in five minutes very quick and efficient service. Our maid yeoman was brilliant our clothes washed ironed and folded everyday floors swept and moped very very clean. What ever we asked for we got they are very accommodating . Everyday the pool man cleans the pool and the Gardner sweeps the garden so beautiful are the gardens we feel like kings and queens staying here I would reccomend if you like privacy and luxury then this is the place to stay. We are going to look at the four bedroom villa as we are looking to come back and stay with the whole family again plenty of room and all the rooms are separate giving you peace and quiet away from other family members we did not hear the children once. The staff have been wonderful and very fair if you have any problem the staff will fix it immediately . They also speak very good English. If you order food it is FANTASTIC! Our breakfast was HUGE and cheap! Very good food. Very fast service if your thinking of coming to Bali with a couple or with the family then this is where you need to stay. :) Karen from Perth very happy

Room Tip: The three bedroom is fantastic so private so peaceful
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LawrenceBell, Owner at Emerald Villas, responded to this review, July 13, 2014
Trip Advisor replies:

Thank you very much for taking the time out of your busy schedule to submit a flattering review of our © Bali Luxury Villas.

It is satisfied guests like you that have contributed to us receiving the Tripadvisor certificate of excellence award for the past four years.

Only 10 % of the hotels and villas in the world receive this prestigious accolade yearly.
We look forward to seeing you again in the near future.

Sampai Jumpa Lagi (See you again)

Cheers,
Lawrence
President / Director. G.M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 21, 2014

We first stayed at these villas back in December and thought everything was fantastic
We returned this month with extended family and was left a little disappointed. Service had dropped dramatically from our house keeper having a day off for a ceremony and them not even sending someone in until we requested it. I had also sent many emails on the lead up to our trip with none of them being returned. The rooms are kept very tidy and clean which is a bonus however one of the families traveling with us had an infant and when we booked we informed them of this and asked for a cot. We received no information on any of our requests. On departure our friend was told she had to pay $10 per night for the hire of the cot this is after already paying for the infant as part of the guests staying at the villa. Something that we had not been told after booking months in advance. They were also moved during their stay due to issues with water or something and still was required to pay. We were highly disappointed in the level of service from upper management who left the poor staff at the villas with no explanation and just having to make them pay.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KristyLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2014

Emerald villas are just heaven
B 17 villa is Extremely Clean, spacious, own pool and fully stocked kitchen with all the equipment (if you feel like cooking) or ask politely and the loving and hard working maid will make meals for you in the comfort of your own villa.
The villa has 3 separate rooms and large living communal area.
Sanur is the quiet part of bali and really only a cheap "blue taxi " ride into the chaotic busy parts when more shopping is necessary.
Emerald villa is a little piece of paradise. Will definitely be coming back.

Room Tip: All rooms have their own bathrooms and comfy queens size beds. You can't go wrong with B17 vill...
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jemmamay2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanthi P, Manager at Emerald Villas, responded to this review, July 24, 2014
Thank you very much for taking the time out of your busy schedule to submit a flattering review of our © Bali Luxury Villas.

It is satisfied guests like you that have contributed to us receiving the Tripadvisor certificate of excellence award for the past four years.

Only 10 % of the hotels and villas in the world receive this prestigious accolade yearly.
We look forward to seeing you again in the near future.

Sampai Jumpa Lagi (See you again)

Cheers,
Yanthi
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2014

Second time and it was still perfect!
From when you enter the Villas through the gates guarded by warm,welcoming and friendly staff you know it is paradise. You have your maid who is friendly and on arrival makes you a lovely tropical juice, we arrived late at night to see our own private pool sparkling in the moonlight and the gorgeous looking Villa. The way this place is set is simply amazing as local authentic Warungs are down the road (I reccomend Warung Anna who has her own warung and serves amazing, authentic food.) The beach is two minute walk and shops both left and right are only a minute walk.
The staff were amazing and were always willing to help you, we had been here in previous years so they recognized us and on the last day shook hands.
Emerald Villas has its own Mediterranean Cuisine that we didn't fancy but one day tried breakfast and that was not regretted! The pancakes are simply massive and thick ....
We had villa E2 and it had 3 big rooms with en-suites along with there was a big open kitchen with sofas. The double beds were comfy and there was a noisy fish fountain but you could turn it off.
Overall Emerald Villas is an amazing place to stay in and i cant wait to go back in August!

Room Tip: All villas are lovely but one further away from the reception/restaurant might be quieter during the...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanthi P, Manager at Emerald Villas, responded to this review, July 24, 2014
Thank you very much for taking the time out of your busy schedule to submit a flattering review of our © Bali Luxury Villas.

It is satisfied guests like you that have contributed to us receiving the Tripadvisor certificate of excellence award for the past four years.

Only 10 % of the hotels and villas in the world receive this prestigious accolade yearly.
We look forward to seeing you again in the near future.

Sampai Jumpa Lagi (See you again)

Cheers,
Yanthi
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 27, 2014

Out of this world. The pictures dont do it justice. It has to be seen to be believed.
The staff, the premises and the location are everything to dream of.
To top it all we were upgraded from a one bedroom to a 3 room villa. OK 2 rooms were locked off but cares.
No negatives and believe me I am not easily pleased.

Room Tip: Ask for the main area it was a little walk to our friends units around the corner.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidhL6356RB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Emerald Villas

Property: Emerald Villas
Address: Jalan Karangsari no 5, Sanur,Bali, Indonesia, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 140 Specialty Lodging in Sanur
Price Range (Based on Average Rates): $
Hotel Class:5 star — Emerald Villas 5*
Number of rooms: 70
Official Description (provided by the hotel):
You are cordially invited to indulge yourself at your own private First Class © Bali Luxury Villa on the “Best Island” in the world LOW COST AIRPORT TRANSPORT: Your luxurious experience begins with an optional ( additional charge) low cost service by our Balinese chauffeur directly to your Villa in a modern air-conditioned vehicle.TROPICAL PARADISE: As you enter the front gates you will realize that the villa complex is first class which is usually only the prerogative of the rich and famous.HUGE VILLA WITH LARGE PRIVATE POOL: Magnificent architecture, spacious grounds and exquisite tropical landscaping. ... more   less 
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Also Known As:
Emerald Villas Hotel Sanur
Emerald Villas Sanur, Bali

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