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“Room for improvement here...”

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Diwangkara Beach Hotel & Resort
Ranked #71 of 82 Hotels in Sanur
Reviewed April 17, 2012

don't get me wrong, this hotel is in a great location in a quiet town with everything you need close by. The beach is fabulous and right in front of the restaurant (no idea why the locals bury their rubbish in dug holes on the beach though when there are bins close by!), the water is warm, staff are excellent (especially Maddie and Sue) but the hotel does need time and money spent on it. We were originally placed in Room 205 (dated, dirty, dark and dank!), we complained to be told that as it was Sunday we had to wait until Monday to see the Manager. The problem was resolved quickly the following morning and we were moved to a Deluxe Pool Villa (three bungalows sharing one pool-Room 212?)-this was much better but again the sillicone needed replacing, the sink was loose from the wall, paint peeling off the wall behind the wardrobe etc.etc. Holiday Villa (owners of this and other hotels around the world) need to fund the renovations here quickly. We loved our stay however-it's a small complex, some 35 rooms and this creates a close knit community. We met some lovely people and would definately come back to Bali and probably the Diwangkara-don't worry if you've already booked just don't expect 4* accommodation as it isn't. Fabulous holiday in a beautiful paradise location. We're missing it already...

Room Tip: Pool villas and the Superior one's in particular are stunning-avoid the main hotel rooms like th...
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  • Stayed: April 2012, traveled as a couple
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6  Thank bubblestim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 - 106 of 201 reviews

Reviewed April 4, 2012

we staye4 nights in this hotel and the rate for us was 640,000 but we paid 20,000 for my small son for breakfast
We booked from a travel agency and we did not check before in tripadvisor
Positive points:
You are in a garden in this hotel
Senior receptionist upgraded our room when we arrived
Free 15 min massage
welcome drink
Free Tea party
Wooden and big Chess game in lobby
Good swimming pool
Close to many bicycle rent stores

Negative points:
this hotel is not a good and really beach hotel: the beach in front of this hotel is not clean and not proper for swimming. if you want to swim, you should walk beside the beach to reach in a good area
The building and room is old and need to be refresh
On breakfast, you sense you are under control and you are not so comfortable

I think by paying such amount, we could give a room in Ina grand bali beach hotel which is very very better

Room Tip: third floor in main building, deluxe room or maybe you want try to be in garden, you can choose the...
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  • Stayed: March 2012, traveled with family
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2  Thank hossein2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHVB, Asst. Sales Manager at Diwangkara Beach Hotel & Resort, responded to this reviewResponded August 2, 2012

Dear Value Guest,

Greeting from Diwangkara Holiday Villa Bali

First of all, We thank you for your Comment.

We realize that our Beach is not a Private Beach,
but we do our best to keep it clean.
For the room, we do a regular Maintenance to maintain our property.
So does the breakfast we will keep creat new menu.

We would like to apologies if we have made your holiday uncomfortable

We will look into all the other point and feedback given by you seriously and we will do our best to improve it.

Thank you and may we look forward to welcome you again to Bali in the near future.

With best personal regards,

Nunik
Asst. Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2012

This is a beach hotel at Sanur beach in Bali with a balinese style. A nice option with you looking for a place to rest, write or think in your life.

The staff is great, speaking a good english and help you with everything that you need. The hotel have a nice pool and some of the suites have a private pool. Good points for the housekeeping staff. Amazing and every time smiling.

The bad things, in my point of view, was the breakfast (every day was the same with just few options for a 4-star hotel) and the beach that's not so good.

Also, how I read here about some problems with rain inside the rooms, my room had a small leak but some guests that I meet there say me about big leaks on the roof. So keep it in mind when you book this hotel.

Room Tip: Try a room with a small pool. Is refreshing, nice and very romantic.
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  • Stayed: March 2012, traveled as a couple
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3  Thank Pmichelazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2012

I read the reviews and wished that I had not booked the Diwankara Beach Hotel but I was too late, thank goodness. I stayed at the Hotel it was one of the best holidays I have ever had, the Hotel staff were wonderful, nothing too much trouble, they were so polite, friendly, helpful, kind, considerate.
As for the Hotel..Old, yes but typical Balinese style, clean,tidy, comfortable staff friendly. pool small but the sea (Seaweed where ? O.K. small amounts at certain tides) .was so warm and safe swimming, all the locals use it late afternoons,the beach was clean and right in front of the restaurant. Situated in a quiet part of the town, with comments about the closeness of amenieties, if you needed it (I did not !) MacDonalds, Dunkin Doughnuts and K.F.C. all two minutes down the road.
The choice of menu for Lunch and dinner 36+ main meals...very tasty. Breakfast complaints, Why ? yoghurt, flakes, cocopops, fruit, juices, coffee, tea toast, local hot foods, scambled eggs, poached, boiled etc. jam, marmalade...what a choice, how can you complain about that ?
Some people just don't realise, you get what you pay for.
I WiILL be going back...value for money ? I should say so. Everyone I spoke to felt the same.
Anthony Perry
Norfolk

Room Tip: You can ask for a room upgrade but I prefered the main Hotel
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  • Stayed: March 2012, traveled solo
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7  Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2012

This is a very nice hotel. Little rustic but very clean and tranquil. Location is awesome. Right in front of the Sanur Reef. Scooter rental outside the hotel at my mate JJ. Grand Bali hotel next door for some golf. Would recommend it if your in Sanur.

  • Stayed: December 2011, traveled solo
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3  Thank Saffasurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2012

We have just returned from a two week stay at this very friendly and charming hotel. Were upgraded to a 4-poster bed room because of slight leak in bathroom after a few days. Food very good and staff who could not do enough for us. Excellent location with restaurant overlooking the beach. Swimming pool was fine - I usually had it to myself and it was kept very clean by the attendant. Would thoroughly recommend this hotel to couples looking for a quiet relaxing holiday.

  • Stayed: March 2012, traveled as a couple
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6  Thank EalingLondonLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday V, Manager at Diwangkara Beach Hotel & Resort, responded to this reviewResponded August 8, 2012

Thank you for your comments and it is our pleasure to have you as our guest .We appreciate that you have taken the time to write and share your experience with us .It is our aim to provide our guests with maximum comfort and service excellence during their stay with us . We look forward to welcome you again at our resprt.

Warm wishes

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Reviewed January 26, 2012

this hotel is very clean and the villa setting is very tranquil. the staff are friendly and helpful.good services provided.

  • Stayed: January 2012
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7  Thank OutthereWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday V, Manager at Diwangkara Beach Hotel & Resort, responded to this reviewResponded August 8, 2012

Thank you for your nice compliments of our resort. We are happy that you had a pleasant stay with us and found the room comfortable. We look forward to have you as our guest again and to provide you with our finest services.

Warm wishes.

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Additional Information about Diwangkara Beach Hotel & Resort

Address: Jln. Hangtuah no. 54, Sanur, Denpasar 80227, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#23 On the Beach Hotel in Sanur
#34 Spa Hotel in Sanur
Price Range: $29 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Diwangkara Beach Hotel & Resort 3*
Number of rooms: 40
Official Description (provided by the hotel):
Diwangkara Holiday Villa Bali is a boutique class resort and spa located on the beach front of Pantai Sanur in the south-eastern coast of Bali island. Surrounded by lush greeneries, this beautiful boutique resort and spa offers a tropical paradise with a unique blend of modernity and cultural heritage, making it a perfect destination for all ages and occasions. Staying in the heart of nature offers much comfort - what more at Diwangkara Holiday Villa's Balinese inspired guest rooms and suites, individual villas and bungalows. Equipped with modern conveniences, here is where you experience total bliss and bring home memories that will linger for a lifetime. The Lagenda Malaysian & Fusion Restaurant is the beach front open-air restaurant certified Halal by the Majelis Ulama Indonesia. Serving authentic Balinese, Malaysian, international and oriental cuisine. With a stunning view of the blue sea of Sanur and Mount Agung, each taste bite is all the more tantalizing. ... more   less 
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Also Known As:
Diwangkara Holiday Villa Bali Hotel Sanur
Diwangkara Holiday Hotel Bali
Diwangkara Beach Hotel & Resort Sanur, Bali

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