We are a family of 5 and we stay in 2 interconnected rooms (no. 625 and 627). The rooms were very, very dated (over than 20 years without renovations). Room 625: many problems - lots of small bugs on the walls, I ask to clean it many times but the bugs were always there - lots of dirty on the walls, lamps, bed sheets sometimes were very dirty and needed to ask to change it again, ants on the toilet, pillows full of other's sweat, there were many nails on a small table... Room 627: no bugs but look also old and also dirty. The 2 rooms had problems with the toilet vases.
The pools were very nice, especially for the children (lots of children in the hotel) and the people working there are very friendly, however, sometimes, not to professional, especially for a espected "4 or 5" stars hotel. The garden is very mature and relaxing. I believe this hotel in the 70's or 80's should as been a charming 5 stars hotel but now is a real dated 3 stars hotel. It is expensive for what you get!
Food is just OK but after more than 1 week you will get tired of that breakfast. The guy from the eggs corner at the breakfast doesn’t know how to make omelet and scramble eggs... long lines for the eggs! Go early for the breakfast.
The guys that are working in the pool reserved the pool chairs very early in the morning (I think someone pay or ask them to reserve the chairs - not fair), so we needed to go there very early, before 7am, to get some chairs.
Always woke up very early because the noises starts around 6:30.
The beach was the worst beach I have been. Looks like a river beach. When there’s low tie there’s no sea! Lots of seawee but didn't bother me. The sand is dirty and very hard to walk. However, we spend there good quality time in family. If you look for a good beach try Nusa Dua or Jimbaran.
The location is very good to and there are very nice and recommended restaurants just a walking distance from the hotel, my favorites were Mago, Mezzanine, Mama Putus and 3 other restaurants that I really recommend near Ardy´s supermarket (6.000rp for a 3 min. bemo ride) are: Ming (my favourite one - beautiful deco and tasty large food), Bonsai and Massimo. I didn't like Casa Luna (long wait for the food, food arrive almost cold, not good tasty and not well prepaired, wait 25 min. for 1 extra plain rice, the curry didn't have sauce and we had to ask for 3 times for some sauce that came afther another 20 min., people were not as friendly as in other places).
Overall we enjoy our stay not because of the hotel but because of the place and because it was Bali.
I would not recommend this hotel, but recommend Puri Santrian (just next door, a beautiful, modern and clean hotel) or Grya Santrian (the sister hotel).
- Official Description (provided by the hotel):
- Charming 5 star Hotel, with two large pools located right by the beach. Magnificent lush gardens and Hotel grounds with ample choice of restaurants & shops in Resort as well as just a stroll away.Suitable for the entire family from kids to grandpa... Just 20 minutes from the International airport. There is so much activity and things to do in lovely Sanur, the preferred address in Bali. ... more less
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- Also Known As:
- Beach Hotel Sanur
- Beach Sanur
- Prama Sanur Beach Bali