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“Lovely hotel, wheelchair friendly, pros and cons”

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Prama Sanur Beach Bali
Ranked #25 of 79 Hotels in Sanur
Certificate of Excellence
Reviewed April 12, 2013

Second time staying here and it really is lovely. I have mobility problems (pain when walking and can't do stairs) so am always looking for hotels with lifts. The Sanur Beach is very wheelchair friendly. I stay in a deluxe room because I like that it is a little bit bigger.The things I like:

The staff are lovely and helpful.

The rooms are very comfortable and clean. Plenty of seats.

The breakfast buffet is over a 100 metres long so there is plenty of choice. In fact there is just about anything you can think of from miso soup to pancakes and waffles (yum). The egg lady is very good at cooking eggs the way you want them. Your coffee comes in your very own thermos to keep it hot and it is nice coffee too. The only negative is the bacon is typical Bali bacon. I think they cook it in the oven and it is like billtong. Apart from that everything is thought of. Since we were there previously they have even put nylon on the bottom of the chair legs to stop that horrible screeching noise as people push or drag them across the floor, as no-one seems to know how to lift a chair these days. (Grumpy not-so-old person syndrome) The live bali music at breakfast was very nice.

The gardens and the pools are really lovely and very clean. I don't like kids or the noise associated with them (yeah yeah so shoot me) so I like that there is a separate kids pool.

I love the huge separate shower and no bath. Don't have to do gymnastics over the bath to get into the shower.

Apart from breakfast and a couple of pizzas on room service (which were very good) we only ate one meal at the hotel, on Nyepi day. This was sensational. There was every possible food your heart could desire from tempura to the rarest, most tender roast lamb and beef and delicious deserts. If this was anything to go by the restaurants must be very good.

The hotel courtesy bus is very handy. It leaves every 20 minutes and goes to Hardys. When you are ready to go back to your hotel you know that there will be a bus available from Hardys after only a short wait.

The things that I don't like but can live with:

I think for anyone else the very firm beds would be comfortable but caused both of us (with wrecked bodies) some pain during the nights.

The fridge has to be unlocked when you arrive and the contents are marked so that you can't drink their drinks and then replace them later. The fridge could be a bit colder too and it is very small.

The Non-Happy hour: although a lovely setting on the beach front, cocktails are not included and are very expensive at 130,000Rp each and not that good. It is better to get a taxi (or walk if you can) to the Hyatt where it is a true happy hour from about 4pm and all drinks are half price and the margaritas are really nice.

The Wi-Fi in the room is pretty useless. If you stay logged in all the time it helps a little but not much and very frustrating. You have to go down to the lobby if you want stress free WiFi.

Things to be aware of:

Unless you are an early riser put the "do not disturb" sign out when you go to bed or else they will bang on your door from 7:30 onwards.

Bring a power board so you can plug everything in and recharge everything as there is (as is usual in Bali) only one power point. There is no power point (or shaver point) in the bathroom.

When you ask the concierge at the front door to get you a taxi, check the price. He will offer a price, you can either haggle or ask for a metered taxi, this is always the safest way to go. If he has to call a Bluebird because there are not metered taxis available it is a minimum of 25,000Rp.

Well, that's about it. Will definitely stay here again.

  • Stayed: March 2013, traveled as a couple
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6  Thank Balicool_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,260 - 1,266 of 2,631 reviews

Reviewed April 11, 2013

This was my second stay here and hopefully not my last. As a lone traveller I feel very safe and secure which is a must for me. My room was very comfortable and on the ground floor, which was ideal as I have a slight disability. I cannot say enough about the friendly, helpful service I received from all staff. The beach is calm enough for children to swim and both pools well maintained. The buffet breakfasts had plenty of choice and the restaurants offered something for most tastes. Early evenings "happy hour" at the Bamboo Bar was very pleasant and relaxing.

  • Stayed: April 2013, traveled solo
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3  Thank 133WendyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013 via mobile

Had a great time. Hotel is beautiful: love the beach, pool, restaurants, stuff, atmosfere! Bali is the paradise island and this hotel makes it great! You have a lot od activitis during the day( joga, aerobic, cooking clases, masage...and all for free). Drinks and food also great and not so expensive.Rooms could be cleaner :(

  • Stayed: April 2013
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1  Thank matea123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

My stay at the Sanur Beach Hotel was very enjoyable. The staff were very caring, warm and welcoming, They always wanted to be sure we didn't require anything, and if we did they would ensure we were taken care of. The rooms were a decent size with an outdoor balcony, and the beds were extremely comfortable. 45 minutes drive from the airport and right on the beach.

  • Stayed: March 2013, traveled with friends
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1  Thank BettyMcGrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

Have now stayed here about 6 times and it never fails to impress me. The staff without exception are always friendly and helpful. Many thanks to wisnu.who arranged a late checkout for us. The rooms are spacious and have everything you need , if booking a superior room request a garden view looking toward the pool. Both the hotel pools are very large with plenty of modern pool furniture. Breakfast was a buffet with an excellent choice and always hot. We will return here as soon as possible as it always feels like home .

Room Tip: Top floors are non smoking . If booking superior room ask for garden view pool facing side of hotel
See more room tips
  • Stayed: December 2012, traveled as a couple
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1  Thank 342SteveC342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

Stayed a week in Sanur for a course (at another hotel within walking distance). This hotel was the best I could do based on availability in the area.

The hotel is big and dated, and the room decor was unsightly, old, and not Balinese. Large breakfast buffet that got boring quickly (even skipped it at the end). Saw a nice Barong dinner show at the hotel which had a good buffet selection. Another night dinner at the hotel restaurant was quite average. (I ate only indo food on this trip.)
Staff not overly friendly or helpful.

There is a nice long walkway along the beach (similar to Aruba or Maui). This walk was the most enjoyable part of Sanur for me.

Living so close to Bali, I have been fortunate to visit a few times now and have stayed at some lovely hotels and villas. But this not one of them. I also felt this hotel was not good value.

Stayed: July 2012, traveled on business
1  Thank Expat_Chiqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

Ideal place in Sanur with access to private beach. Nice facilities within the hotel. Good food at a reasonable price. Suitable for family vacation. Easy access to all kinds of water sports activities. Hotel transportation available at a reasonable price. Friendly staff and beautiful beach. I would love to go back.

  • Stayed: April 2013, traveled with family
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2  Thank Rameshbabu_rs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prama Sanur Beach Bali

Address: Jl. Danau Tamblingan P.O. Box 3279, Sanur, Denpasar 80228, Indonesia (Formerly Sanur Beach Hotel)
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sanur
#11 Family Hotel in Sanur
#13 On the Beach Hotel in Sanur
#13 Romantic Hotel in Sanur
#19 Spa Hotel in Sanur
#22 Luxury Hotel in Sanur
Price Range: $70 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Prama Sanur Beach Bali 4.5*
Number of rooms: 428
Official Description (provided by the hotel):
Charming 5 star Hotel, with two large pools located right by the beach. Magnificent lush gardens and Hotel grounds with ample choice of restaurants & shops in Resort as well as just a stroll away.Suitable for the entire family from kids to grandpa... Just 20 minutes from the International airport. There is so much activity and things to do in lovely Sanur, the preferred address in Bali. ... more   less 
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Also Known As:
Beach Hotel Sanur
Beach Sanur
Prama Sanur Beach Bali

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