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“fantastic and pleasent stay in Sanur Beach Hotel”

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Prama Sanur Beach Bali
Ranked #25 of 82 Hotels in Sanur
Certificate of Excellence
Reviewed May 22, 2012

thanks for this wonderfull days, Our deluxe room Garden/Poolview was great. The Service was excelent. The Staff was always very nice, friendly and helpfull from reception , housekeeping , restaurant , managment. We take the dinner in italian restaurant near the beach it was so delicious, thanks to they restaurant crew and the kitchen. I liked the open air breakfast room. The area Outside the Hotel is quit with small restaurants. The boardwalk in front of the hotel invites you to walk at sea. thanks for the pleasent stay and we come back soon ... I am still working for a travel agency and i can say this hotel quality excelent , i saw other hotels in same categorie and i can they they managment do all for there guests ... Its a older hotel but this but for quality do not mind ...

  • Stayed: May 2012, traveled with family
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1  Thank Alexander K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 22, 2012

Hotel has seen better days.Rooms very tired and certainly look their 30 odd years.
Grounds and pool are kept well .
Restaurants are not popular.They are far too expensive and the quality of the one meal we had in Peppers was terrible,and consequently are empty most nights.Just a shame all meals are not the same standard of the breakfast, the highlight of the day.
I would not recommend this hotel if you are looking for a four to five star property.
This hotel is ideal for people on a budget.

  • Stayed: May 2012, traveled as a couple
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2  Thank mulumba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis D, General Manager at Prama Sanur Beach Bali, responded to this reviewResponded May 23, 2012

Dear Guest,

We thank you sincerely for your valuable comments and above all we are extremely pleased that you thoroughly enjoyed our breakfasts at the 'Tirta' poolside restaurant.

It is through guest comments that we can improve our services & facilities and make changes that are appreciated by all our guests; as it is our ultimate aim to satisfy our guest’s needs & expectations.

We sincerely apologize for the shortcomings you encountered in our Resort and please be advised that we are taking and making the necessary steps, with my entire team, to enhance the F&B experience within the Resort. This will most certainly be well received by all…

Yours truly,

Francis Dehnhardt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2012

I've had a great time in this hotel, excellent and Nice staff, good breakfast and clean. Everything is well cared for.

Room Tip: We had a room overlooking the garden. Beautiful from the balcony. But over the pool is very nice too...
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  • Stayed: May 2012, traveled as a couple
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Thank Els B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

We stayed here in March 2012, it was our first trip to Bali and decided we wanted somewhere nice and quite to stay.

Sanur Beach Hotel met all our requirements, the room was nice and clean, facilities were in good repair, hotel staff were very friendly and nothing was an issue. It did not feel that you were in a large resort.

The Shuttle to Hardy's and Kuta was a great service. Breakfast was awesome.

Planning on taking the children in September and cant wait to go back to Sanur Beach Hotel the only disappointment is that the price of accommodation has nearly tripled in September compared to what we paid in March.

  • Stayed: March 2012, traveled as a couple
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1  Thank TassieTravellers00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

This is a property that is well passed its used by date.
Notwithstanding that the gardens are beautifully maintained , the pools excellent and the breakfast (Widi the supervisor was a treasure) as good as you could get, the rooms and facilities are tired!!
On arrival we were told that the nonsmoking seaview king bed room we had requested was not available and there would not be one available until the day we left!!On questioning the gentleman at reception, he said the hotel was full and only twin beds were available .He then turned his back on us and left us to make a decision;take what he offered or do without.Being a gay couple I hope this gentleman wasn't being homophobic.?We took the room being offered and the next morning again asked the lady on reception if a non smoking kingbed seaview room was available and she immediately offered us the room we had originally requested.
Since getting home I was told of another straight de facto couple we were also refused a king size bed at this hotel as they registered under their individual names.Perhaps someone should mention to the reservation people at the hotel the rest of the world is in the 21st century!!
The room was clean but the bed very hard .The bathroom adequet but needing a makeover urgently.
The main problem with the room was the air conditioning which could not be adjusted and was always just that much too warm.If it could have been a couple of degrees colder if would have been perfect.
Had dinner on our first night at Peppers restaurant which was terrible and I could then understand why we were the only ones there.For what we paid and got it,was a complete ripoff.Perhaps the management should drop the price by 50% to be competitive with the outside restaurants!!
This hotel is probably great for families and those on a budget but not for someone who wants four to five star hotel quality.

  • Stayed: May 2012, traveled as a couple
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2012

This is our first visit to Sanur Beach Hotel..We love it. Our room is #513 Deluxe Garden room its Fantastic.close to the pool and dinning room
All Service was fabulous. they clean our room everyday..don't listen to people said room was dirty, towel need replace, only four umbrellas on the beach.and the pool dirty .WHat a D/Head...? what is wrong with this clown.
All the Staff was very nice and helpfull and friendly. We had a great time and for sure we will come back again...wish the balcony had some short of rack to hang your bathers,and towel etc. as we love swimming.and to dry some of your clothes. And also the WI-FI need to update..
way too slow...for a BIG HOTEL.

  • Stayed: May 2012, traveled as a couple
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1  Thank Mahendra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2012

everyone was so friendly from gardeners to general manager all say hello.from breakfast to dinner the food was fatastic loved fish@chips at the pool.lovely gardens@pools free shuttle bus to kuta@hardys supermarket down the road.dollar for dollarthe best holiday facility we have stayed at.

Room Tip: ask reeption more than happy to help you with you requests.
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  • Stayed: May 2012, traveled as a couple
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Thank gordon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prama Sanur Beach Bali

Address: Jl. Danau Tamblingan P.O. Box 3279, Sanur, Denpasar 80228, Indonesia (Formerly Sanur Beach Hotel)
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sanur
#10 Family Hotel in Sanur
#12 On the Beach Hotel in Sanur
#13 Romantic Hotel in Sanur
#20 Spa Hotel in Sanur
#22 Luxury Hotel in Sanur
Price Range: $73 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Prama Sanur Beach Bali 4.5*
Number of rooms: 428
Official Description (provided by the hotel):
Charming 5 star Hotel, with two large pools located right by the beach. Magnificent lush gardens and Hotel grounds with ample choice of restaurants & shops in Resort as well as just a stroll away.Suitable for the entire family from kids to grandpa... Just 20 minutes from the International airport. There is so much activity and things to do in lovely Sanur, the preferred address in Bali. ... more   less 
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Also Known As:
Beach Hotel Sanur
Beach Sanur
Prama Sanur Beach Bali

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