When booking my hotel I wasn't offered the different types of rooms. I had a Superior room and my friends had a Delux room, which was nicer and bigger.
After checking into my room I had to ask the cleaning service to clean my room again. The floor and chester draws were very dusty. The pillows were stained (no pillow protectors), so I asked for new ones which was no problem. I always check the bed and bedding were ever I am staying. (OCD).
The breakfast (buffet) was very good and the service outstanding.
Only to get a sunbed at the swimming pool and beach good be a problem as some guests are putting their towels on the beds before the pool was opened (9 am).
I visited their hair and beauty salon and I would not recomend this. They were very un-professional and I have put in a complaint the way I was treated. The hotel manager never got back to me with the outsome of his investigation.
- Official Description (provided by the hotel):
- Charming 5 star Hotel, with two large pools located right by the beach. Magnificent lush gardens and Hotel grounds with ample choice of restaurants & shops in Resort as well as just a stroll away.Suitable for the entire family from kids to grandpa... Just 20 minutes from the International airport. There is so much activity and things to do in lovely Sanur, the preferred address in Bali. ... more less
- Reservation Options:
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- Also Known As:
- Beach Hotel Sanur
- Beach Sanur
- Prama Sanur Beach Bali