Reviews from our community
4 reviews
4 helpful votes
Great place you can really relax here. The pool is perfect! They sell drinks out the front that were very cheap. There is a 5 minute walk to the main road where you come out beside the Oasis and many places to eat. They service the rooms every day and the staff were really friendly.
Hardy's gourmet supermarket is next to Oasis and they have everything from alcohol to fresh fruit meat etc.
Our only issue with this place was we asked for a DVD player as soon as we got there and they came straight in with one (you have to hire) but they couldn't get it working so they said they would fix it and come back we were there 3 days and they never came back with it or explained why they couldn't. I don't imagine this normally happens though.
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| Friends getaway | People with disabilities |
| Older travelers |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
| Friends getaway | Older travelers |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
45 reviews
12 hotel reviews
26 helpful votes
We booked this apartment but were put in Apartment 2
Pros
Location - as described, super convenient, close to Hardys and main drag
Staff - reception super helpful, cleaners sub par
Furnishings - lovely, very comfortable
Wifi - used extensively over 4 days, no problems at all
Other - new towels every day
Pick up and drop off went without a hitch
Cons
Filthy floors - bad finish so always look dirty, staff have clearly given up, token damp mop only, serious built on dirt / drink spills etc (I removed a lot with a scourer). requested floor cleaning every day, no change ... Would benefit from a steam mop
1 bathroom only - advertised as 2 bathroom, has 1 toilet + 1 shower
Parking - access not really suitable for car due to lane (gang) width, for scooter no problem
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
13 reviews
6 hotel reviews
10 helpful votes
We stayed for 7 days and loved this place. The location is ideal for us as we use a motor bike however it's easy walking distance to the main drag.The lane comes out at Hardy's supermarket. It's very quiet in Gang Jasmine and the apartments have 24/7 security at front desk. There is no drinking water supplied so it's essential to buy it in. Small bottled water and beer is available for purchase at reception.
The unit is clean, the bed is very comfortable and the housekeeping is excellent. Clean towels every day. Australian Network is available on TV . My only complaint is wifi is not fully operational and we could only get it in short bursts.
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| Value | Rooms |
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| A romantic getaway | Older travelers |
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1 review
1 helpful vote
My lovely wife and I married a couple weeks ago and got to stay a couple of days at Smart Comfort Batu Jimbar.
"a wonderful way to to start our honeymoon" The apartment is all we could want and more-pool,living room, kitchen, terrace & day bed.
Great location as its in the centre of Sanur. Walking distance to all. We rented push bikes from Smart Comfort got up early for a spectacular sunrise. We loved every minute!
We live in Bali so we are lucky we can go back often. Special thanks to Nyoman and the friendly staff for making us feel at home.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
| Friends getaway |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
