Rented a 2 room suite without balcony because we had 2 young children with us. 3 adults.
Large clean quiet rooms
Adequate kitchen facilities in the suites
Good cold refrigerator
2 LCD TVs - one in the master bedroom and one in the living room.
Good pool facilities - one with a 30m slide
Children love the 30m slide and play rooms with PS3 games.
Best of all the excellent friendly dedicated staff - had a few light bulbs not working and they were fixed immediately. Noisy aircon the first night in the master bedroom that was rectified immediately after I fedback about it the next day. There were follow up calls to ask if the problem was fixed.
Beds are not pocketed spring so any slight movement by your partner can be felt.
Old decor but this is not a problem to me.
Trainee staff could be improved; One of the trainee Telephone operators was not quite up to it yet due mainly to inadequate grasp of english; another taking orders for drinks during happy hour mistakenly told us that it was one for one for apple juice only to tell us later that the one for one happy hour does not apply for fruit juices. These are minor issues though.
Will I stay here again? Yes but as a consumer in a competitive market, I will always look around first. But I must say it is hard to beat the 30m slide and the play rooms for kids.
- Official Description (provided by the hotel):
- Affordable family accommodation in one of the most popular family resort in Bali and has been voted as Top 25 Hotels for Families in Indonesia by Tripadvisor 3 years in a row, 2014, 2015 and 2016 ... more less
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- Also Known As:
- Sanur Paradise Plaza Hotel Sanur
- Sanur Paradise Plaza Suites Bali