This is a hard one for me to review. In the past we have stayed in 5 star hotels, so there were a lot of 'little' noticeable differences staying here. The apartment we had was awesome. Very spacious and comfortable for a family of 5. Kids club was unfortunately being renovated so the temporary site was not very good and there wasn't really any mentionable planned activities. The children were taken the pool/water slide in kids club with our permission. However when my friend and I went to go check on them we found our 5 kids between 4-9 in the pool unsupervised, we sat there for 5 minutes before an attendant came back.
The food via room service and the breakfast provided at the hotel, was okay. Nothing special. The food is not chilled or warmed very well at the buffet, a lot of it did not look fresh.
Food plates/rubbish and empty glasses were always lying around the pool chairs and tables etc, service was not up to standard in general, however the staff were very nice.
The water slide was a big, big hit for the kids however and as they were so happy and having so much fun, we did enjoy ourselves relaxing by the pool.
The spa treatment was very good, but the service terrible.
I'm not saying I wouldn't come back, but it wouldn't be in my first few choices.More
- Free Wifi
- Free Parking