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“Four star hotel with five star service”

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Sanur Paradise Plaza Suites
Ranked #11 of 78 Hotels in Sanur
Certificate of Excellence
Reviewed July 1, 2013

Usually we book our vacations months in advance, but time slipped by and my wife and I found ourselves scrambling to find a hotel three weeks prior to arriving in Bali. All I can say is we were pleasantly surprised with this property. It is excellent for a long stay in Bali with spacious living and dining room as well as a large bedrooms...these are apartments, not really a hotel room. It is nice to be ale to cook at home during a long stay and the kitchen is more than adequate. Best of all, the staff are amazing and very helpful. This is definitely a family property, so if you are looking for a quiet getaway, this is not for you.

I have had breakfast at many five star properties and this hotel beats most of them putting on a delicious breakfast with many options. The property is about 20 years old, but is well maintained and very clean. Bathrooms are quite small and the shower fixtures could be upgraded...hot water runs out fairly quickly, so keep that in mind. Also to be noted is this property has no beach access, but there is an allocated area and the Sands Beach Club with shuttle services provided by the hotel. However the two swimming pools provide excellent facilities with a great slide for kids.

Mattresses are a little in the soft side, but not as bad as most European properties...this is one area the hotel should consider revamping.

Overall, you won't go wrong staying here.

Room Tip: Try to get inner court rooms to avoid some noise in the daytime from the bypass, but not a big deal.
  • Stayed: June 2013, traveled with family
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Thank Brian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this reviewResponded July 3, 2013

Thank you for your positive comments on the TripAdvisor website with regards to your recent stay at the Sanur Paradise Plaza Suites. As a senior reviewer we really do appreciate your feedback. Your testimonial says it all, from the service of the staff, the spacious rooms and the breakfast variety. We have also noted your comment with regards to the hot water and the mattresses. Again thank you for your comments and we look forward to welcoming you back to the Sanur Paradise Plaza Suites in the near future.

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972 - 978 of 1,274 reviews

Reviewed June 30, 2013

You'll love it yourself but for your kids it's really the place to be ! Our 5 year old son loves "Kids Camp Splash". A huge swimmingpool with a big waterslide, specially for kids, acompanied with a playgarden and playground where all different kind of games can be played and activities can be done. The staff is very kind and they really do their very best to make sure your kid(s), (and yourself) will have a holiday/stay to remember. Everybody is very gentil, helpful, caring and they've got their own house doctor. The rooms are amazing, very large and clean. The beach, Sanur boardwalk, restaurants, bars and souvenir shops are nearby, you'll reach it through a 10 minute walk, the free hotel shuttle bus or a taxi which will cost you about $2. So if you want to feel "home" at your holiday address ... just book The Paradise Plaza Suites ! We'll definately come back on our next visit to Bali.

  • Stayed: June 2013, traveled with family
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Thank Chantal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this reviewResponded July 16, 2013

Thank you for your positive review of the Sanur Paradise Plaza Suites on the TripAdvisor website. We are thrilled to hear that you had a great holiday, the kids club and the 30-meter water slide is a huge hit for kids and the parents. We are glad you had a great time and we look forward to welcoming you back on your next visit.

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Reviewed June 29, 2013

We stayed at the Suites from 19th-29th June 2013. They staff were friendly, helpful and accommodating. Nothing seemed too much trouble for them. Maintenance issues we experienced were fixed promptly. The 2 bedroom apartment we booked was very spacious and clean. Our son fell seriously ill in the early hours of 25 June and the staff promptly engaged the services of a doctor in house. We ended up being transported to hospital but it's good knowing you can have a doctor promptly.

  • Stayed: June 2013, traveled with family
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1  Thank Pelly_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this reviewResponded July 3, 2013

Thank you for your positive comments on the TripAdvisor website. We are very pleased that you enjoyed the services and facilities we have to offer. We do hope that your son has fully recovered and we look forward to welcoming you back to the Sanur Paradise Plaza Suites in the near future

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Reviewed June 28, 2013

We have been traveling all around the world, when we choice this hotel look like my second home, and very perfect for our family. The staff it's very helpful, always aware with their guests. Service it was excellent. The kids absolutely love the camp splash. We will definitely come back to stay there......

Room Tip: Corner Suites are large and sunny
  • Stayed: June 2013, traveled with family
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1  Thank sari w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this reviewResponded July 3, 2013

Thank you for your positive comments with regards to your recent stay at the Sanur Paradise Plaza Suites. It is very nice to know that you felt as if this was your second home. We appreciate your positive feedback and we look forward to welcoming you “Home” on you next visit.

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Reviewed June 28, 2013

We stayed in a 2 bedroom apartment and were impressed by the size of the living area. We paid extra for a pool view, which I highly recommend as the garden wing looked very quiet.
We had room 2121, it was quiet and having the water cooler in the room was a bonus as we never had to buy bottles of water we could just fill up from our room and take it with us.
There are two pool areas, one with a water slide,kids play area and the other in the main area of the hotel which is what our balcony overlooked. We had room service a few times and thought the prices were very reasonable. They also have a happy hour I think it was from 4-5pm which was buy one drink, get one free....it would be better if it were over a two hour period. If you want to go to the Sanur area they do have a shuttle otherwise it only cost about 20,000 to 25,000IDR to get a taxi or driver from the front of the hotel. We only used the back gate to walk to Hardy's once as it was much easier to just get the shuttle or taxi. I would recommend this hotel for families with children, good value and quiet for the Sanur area.

  • Stayed: May 2013, traveled with family
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Thank simcityjunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this reviewResponded July 3, 2013

Thank you for your positive review of the Sanur Paradise Plaza Suites. We are very happy that you enjoyed your holiday experience with us. The rooms are very spacious, our 2 bedroom units have 2 bathrooms with 140sqm and the 3 bedrooms have 3 bathrooms with 160sqm. We look forward to welcoming you back to the Sanur Paradise Plaza Suites on you next visit.

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Reviewed June 27, 2013

We are here for the fifth year in a row. The Plaza suites has such wonderful facilities and is fantastic for kids, while also great for the parents. Our kids ages 16, 13, 8, 5, they all love it and find heaps to do. The kids club is amazing and the staff are so attentive to the kids, they are happy to play with the kids anytime. The babysitting service is also great, we have left our children many times and us adults get to go out for lovely dinners.
The rooms are very large, with 2 bathrooms n the 2 and 3 bedroom apartments. The restaurant and room service are very good, it is also just a short walk to a hundred local restaurants, or a $2 taxi ride. The Sanur boardwalk is along the beach and a great place to go, pram friendly with heaps of restaurants and shops, also walkable or $2 taxi ride.
We love the Plaza Suites and Sanur, we always have fabulous holidays here.

  • Stayed: June 2013, traveled with family
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Thank Kylie28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this reviewResponded July 3, 2013

Thank you for writing such a positive review of the Sanur Paradise Plaza Sites on the TripAdvisor website. As a returnee guest for over 5 years you would have seen some significant improvements to the property. The Suites are very family focused and we are very pleased that you enjoyed the facilities we have to offer. We look forward to welcoming you back on your 4th visit some time soon

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Reviewed June 27, 2013

We booked a 2 bedroom unit for 5 days staying as a family of 4. The unit is huge the facilities are fantastic and the staff are even better nothing is too much trouble. Our son was not well on one of the days and we enquired about calling a doctor there is one available 24 hours if needed which is fantastic if you have kids luckily we didn't need it, the next day they sent up a fruit platter with a card wishing him a speedy recovery. We will definitely recommend this place to all our friends in Australia and when we come back to Bali we wouldn't stay anywhere else, thank you so much for a wonderful stay.

  • Stayed: June 2013, traveled with family
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Thank Brook W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this reviewResponded July 3, 2013

Thank you for your positive review about the Sanur Paradise Plaza Suites on the TripAdvisor website. We are truly grateful for your comments, it is comforting to know that medical help is just a phone call away. We look forward to welcoming you back to the Sanur Paradise Plaza Suites in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanur Paradise Plaza Suites

Address: Jalan By Pass Ngurah Rai 83, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Sanur
#8 Luxury Hotel in Sanur
#9 Spa Hotel in Sanur
Price Range: $61 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanur Paradise Plaza Suites 4*
Number of rooms: 84
Official Description (provided by the hotel):
Affordable family accommodation in one of the most popular family resort in Bali and has been voted as Top 25 Hotels for Families in Indonesia by Tripadvisor 3 years in a row, 2014, 2015 and 2016 ... more   less 
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Also Known As:
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali

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