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“First Time Staying in Sanur”

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Sanur Paradise Plaza Suites
Ranked #10 of 78 Hotels in Sanur
Certificate of Excellence
Perth, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“First Time Staying in Sanur”
Reviewed August 30, 2012

My family stayed here for 12 days,in a 3 bedroom apartment. The rooms apartment was lovely and clean, just the few little ants. The staff are the best asset to the Plaza Suites, they are very, very helpful all the time, friendly and always so happy.
The only downside to staying here, was the location. Although it was cheap enough to get transport or use the free Shuttle bus, i would have preferred to be able to walk out of hotel to a restaurant, rather than using the transport all the time. It's for this reason, that I would probably find something closer to the beach/restaurants next time.
One other thing to mention, is it is not stroller friendly, as in there is no ramps throughout the Suites, apart from in the Lobby area, I found this frustrating, but obviously managed ok.
Apart from all of that, this is a beautifully, well maintained hotel.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
1 Thank Thumper2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, September 4, 2012
Thank you for taking the time in reviewing the Sanur Paradise Plaza Suites. We are very pleased that you enjoyed your stay with us. The staff truly are amazing and they have embraced our “Yes I Care” philosophy very well. The location is a little out of the way and we are now looking into making an entrance way at the back of the property, it will just be a 7 minute stroll through the village of Sanur to Hardy’s and the surrounding shops. We look forward to welcoming you back to the Sanur Paradise Plaza Suites on your next visit.
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  • Sleep Quality
  • Location
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (302)
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English first
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 26, 2012

We spent five nights here and absolutely loved it! Great rooms, plenty of room for the kids to run around in, they definitely didnt feel couped up at all. Excellent staff, ALL extremely friendly and helpful. Can particularly recommend the driver Dera, he was fabulous. Our kids loved the pools, as we did too! The suttle service is fantastic. Totally recommend the spa service at the sister hotel too, the wellness massage I think it was called was devine!!!! Great value place, vet clean, fab staff, the location did not hinder our stay one bit. Would totally recconmend it.

  • Stayed August 2012
    • Value
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Helpful?
2 Thank smthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, August 28, 2012
Thank you for taking the time in writing such a positive review. The rooms are spacious and the staff are our biggest asset, very friendly and very genuine. The spa at our sister property has just been renovated and we very happy that you enjoyed the wellness massage. It is great to hear that you enjoyed your holiday and we look forward to welcoming you back in the future.
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Melbourne, Australia
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 23, 2012

The overall experience was great! The staff were amazing and any issues were resolved super quickly. The pool area is fantastic and so was the restaurant. Stayed in a 3 bedroom apartment in the garden wing and it was a little tired in its condition. However, nothing was dirty or broken. Rooms were very clean. Just a few tiny ants here and there. Great that you have use of the (open sided) shuttle bus into central Sanur and the beach and also access to the Hotel (via shuttle) which is just up the road. The hotel runs a few free tours which is great (night market, temple etc.)

  • Stayed August 2012, traveled with family
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Helpful?
5 Thank MoofTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, August 23, 2012
Thank you for taking the time and reviewing us on Trip advisor, as a senior reviewer we appreciate your comments about our hotel and especially about the staff. Yes those tiny little critters do appear from time to time in search for food, we do have a full time pest control staff member on site to assist in eradicating the ants. We are pleased that you enjoyed your holiday and we look forward to welcoming you back in the future
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Melbourne
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 14, 2012

We had a lovely time at the Suites, not to be confused with the Hotel which is a bit more swish and closer to the beach but feels a little less personal. The accommdation are excellent, huge living area with 2 big bedrooms (1 Queen bed and the other one 2 single beds), 2 bathrooms as well as an eating area and kitchen. The Restaurant is excellent with pleasant staff and good food. There is also a shuttlebus which leaves a number of times a day for Hardy's shopping complex, the beach and the Hotel. It can be a little crowded sometimes but you can always take a taxi for very little money. It is also possible to walk to both Hardy's and the beach from the Plaza Suites (about 12-15 mins) through back streets but quite safe. We cut through the Hyatt to get to the beach. Would also recommend the drivers that the hotel has available. We used the same one for our whole stay which was very helpful when it came to knowing just what discount to expect at the silver jewellery place (60% not the 30% they offered). His name is Dera 081 2388 1860. Eventhough this hotel is on a main street and not on the beach it it a great place if you have children.

  • Stayed August 2012, traveled as a couple
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Helpful?
2 Thank icb1048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, August 23, 2012
Thank you for taking the time and reviewing us on trip advisor. We really appreciate the positive comments you made and we are pleased that you enjoyed your holiday. The rooms are big, it just makes the holiday more enjoyable, especially with the kids. We are also pleased that you like walking through Sanur village and using the hotel’s shuttle bus. We look forward to welcoming you back again in the future.
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Grand Rapids, Michigan
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed August 13, 2012

A very nice hotel near the beaches of Sanur, Bali.
The pool and facilities are beautiful. The staff is friendly and helpful.
The hotel is in walking distance of lots of good food options and the beach.
It's a very nice place to stay.

  • Stayed August 2012, traveled on business
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Helpful?
2 Thank lampy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, August 14, 2012
Thank you for taking the time in writing your review, as a top contributor we appreciate your kinds words about the facilities we offer and the friendly and helpful staff. We looking forward to welcoming you back to the Sanur Paradise Plaza Suites in the near future.
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Perth, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 20, 2012

Five families all stayed at this great venue for a week.
13 adults and 12 children we all had a fantastic time.
The rooms were the largest I have seen in Bali and I have been a regular visitor to this paradise since 1978. (34 years)
The staff are friendly and the services are excellent. We had one or two minor issues when we first arrived but they were fixed immediately which is rare in Bali.
The breakfast pavilion was central and next door to the gymnasium if you happened to over indulge.
Facilities for children are in-house, extensive and cater for all ages, we had a range from 2 years to 13 years in our group.
I can not speak more highly of this place for a family holiday with something for everyone.
Yes, it is not on the beach or surrounded by shops and restaurants but they supply shuttle buses for free throughout the day to the shops, the beach and restaurants.
I would go back tomorrow if I could !

Room Tip: We had a 4th floor 3 bed 3 bath loft which was huge. Downstairs was 2 bedrooms one master with ensui...
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
10 Thank Valkyr36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, July 23, 2012
Thank you for your feedback. After 34 years of visiting Bali we really appreciate your positive comments about the Sanur Paradise Plaza Suites. For a group of 25 guests we are pleased that we were able to cater for your entire group. I will be highlighting your comments to the staff that assisted in making your holiday a memorable one. We looking forward to welcoming you back on your next visit.
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Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 20, 2012

We loved staying here. Everyone here help build our holiday into a great memory. The location is perfect for families wanting to relax and enjoy a more traditional balinesse holiday. We walked to local markets and shops but also had an option of a taxi at very cheep prices. Infact everything here is so inexpensive. The hotel staff even helped us order Mcdonalds delivery to our room for the kids.
Rooms we big and we had a great location with one side overlooking the main pool and the other steps away from the slide pool. the staff helped rganise our may tours which had slightly cheeper pricing than booking from home.

Room Tip: any room around the 2014 - 2026
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank shmiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Suites, responded to this review, July 23, 2012
Thank you for your positive feedback, our staff are our biggest asset and we receive many positive comments from our guests. We are very pleased you had a relaxing and wonderful holiday and that you enjoyed the many tours at a discounted price. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanur Paradise Plaza Suites

Property: Sanur Paradise Plaza Suites
Address: Jalan By Pass Ngurah Rai 83, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Sanur
#23 Luxury Hotel in Sanur
#29 Spa Hotel in Sanur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sanur Paradise Plaza Suites 4*
Number of rooms: 84
Official Description (provided by the hotel):
Affordable family accommodation in one of the most popular family resort in Bali and has been voted as Top 25 Hotels for Families in Indonesia by Tripadvisor 3 years in a row, 2014, 2015 and 2016 ... more   less 
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Also Known As:
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali

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