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Review Highlights
Best massage in Sanur

Best massages in all of Sanur! Staff are so friendly & take great care of their guests. Facilities... read more

Reviewed 3 weeks ago
Ellie B
via mobile
Clean and competent

Good clean spa good massage therapist lots of options Had a facial and Balinese massage and... read more

Reviewed 4 weeks ago
mandys170
,
Port Douglas, Australia
via mobile
Read all 570 reviews
  
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Reviewed October 15, 2017 via mobile

I took massage Jetlag for 130k which was great and worth it. After that I ordered coconut body mask for 110k. Terapist used warm coconat mixture on my body front side then 15min to dry. After that I turned other side and she again applied the mask. It smelled very good and nice feeling after it. And that was it for 110k :D

Date of experience: October 2017
Thank 972lienek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 10, 2017 via mobile

I've had some questionable experiences with massages when travelling but this was fabulous. The price was more than reasonable, the salon cool and modern, highly recommended on a strip where there as so many other massages on offer.

Date of experience: October 2017
Thank Kerri_Gilkes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 3, 2017 via mobile

Totally loved my 2.5 pamper package. The staff were lovelly and and accommodating. Going back again tomorrow. There is a lovelly gift shop at the front also.

Date of experience: October 2017
Thank 468sandib
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 3, 2017

We decided to give it a try and finally went to Koa 3 times in 2 days. The hot stones massage was the best we had in Bali. Balinese is also stunning. Prices are more than good. Definitively the best value for money spa we tried in Sanur

Date of experience: September 2017
2  Thank Thib_B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 19, 2017 via mobile

I've been living in Bali (Sanur) for 6 years and many times i went to Koa.
But since they've moved to this new adress (the place is nice and very well decorated), the quality of the service has clearly dropped meanwhile the prices have increased (from 110.000 Rp to 130.000 Rp for 1 hour massage).
I booked the 5th of september from 6pm to 7pm for a back and shoulder massage, as i usually do :
> after 7 minutes on my legs, i asked the girl to be focus on my back and shoulder, please
> poor quality back massage, with only 2 basics movements, boring pressure altough I asked 2 times stronger
> sometimes she was practicing with only 1 hand !!!!! As if she wasn't thinking neither focused on what she was doing.
> so i woke up during the massage, back to the reception and talk to the girl manager to explain these issues.... so i guess she explained again what i wanted in Indonesian...
> unfortunately, it wasn't better.
> so for the first time of my life, i shortened the massage, and payed cash
> the girl manager never asked how it was (maybe better ?)and didn't propose me anything. Bye-bye....

So, i'sad but they need to improve the training of their staff and check again with the girl manager how to deal which such circumstances.

Date of experience: September 2017
5  Thank MissElisfromBali
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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