We booked a room by Internet and paid one night's accomodation 3 months in advance. When we arrived at 4 o'clock in the afternoon, our room was not ready. We were given another room on the first floor. After one hour we discovered a very bad smell coming from the drain of the shower. On inspection we found the smell coming from a blocked drain. We were moved to a downstairs room which had a mouldy smell. On inspection we found a wet spot on the ceiling of the shower (see picture)
The toilet was not fixed properly to the floor and the washbasin was loose with filthy marks all around .
One evening on dining in the Restaurant, we spotted a Rat running in the flowers of the edge of the restaurant! We brought this to the attention of the staff which did not at all seem disturbed.
All in all we had a nice stay but the hotel does not deserve the three stars it has been granted. It needs attention to a lot of building and health issues. I did report this in my Guest Questionnaire
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- Also Known As:
- Inna Sindhu Beach Sanur, Bali