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“Our wedding was fabulous!”
Review of Puri Santrian

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Puri Santrian
Ranked #22 of 82 Hotels in Sanur
Certificate of Excellence
Reviewed September 11, 2008

We had always loved the idea of going to Bali, and decided that we would actually get married there. There were 13 of us in the party, all arriving at different times. The hotel staff were the most friendly I have ever met - even the gardeners would say hello. The rooms, though a little dark, were nice. The gardens were well maintained and they attempted to keep mozzies at bay. The wedding was perfect. We had a little raised podium style building in the gardens, but you could get married by the beach if you wanted. (They do not show the locations in the wedding brochures..) The location was decorated in such beautiful arrangements and the attention to detail was magnificent. Our co-ordinator (Kuoni) was brilliant - he actually did Melinda Messengers wedding. He gave us lots of options and nothing was too much trouble. The legal stuff was daunting, but he was a gem, and we felt totally looked after. The day went without a hitch - the weather was great and we managed to get the whole upstairs of the main restaurant for no extra cost and had our own waiters. The food in the hotel was a bit more pricey than outside in the main street - but was perfect for our wedding and was really cheap compared to anything in the UK!!
The beach wasn't great,but there are a couple of pools to choose from and there didn't seem to be many young children around. Clients were a bit mixed really - I'd say mostly English or Aussie with a few Germans.
Would highly recommend Bali and this hotel and plan to go back again for a wedding anniversary.
If you are planning a wedding - contact me and I'll give you some more information or pictures.

  • Stayed: September 2007, traveled with family
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2  Thank susierem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 10, 2008

We stayed here for two days initially, and then another four at the end of our honeymoon (with a 5 night tour in between).
It was a really lovely hotel, and after a long flight the staff were so friendly and as it was our honeymoon we received an upgrade and a free 30 min massage, which was lovely!
We stayed in the Bungalow during the first part of our stay, and it was complete with flowers, fruit and a honeymoon cake. The room was lovely an authentic, the bathroom was huge with a great open shower.
During the second part of our stay we were upgraded again to a Suite, which wasn't as authentic a room, but it was a great size and the balcony was large and overlooked the pool area.
The food at the hotel was lovely, both the restaurants on-site were good, and offered authentic cuisine as well as western style food.
The pool and beach area were perfect and we never had a problem getting two sunbeds.
While staying here we had the 'Romantic Dinner', which was an extra cost, but if you choose the basic Candlelit Dinner option you get a lovely three course meal in a choice of three locations.
Another big tip while staying here was to ask about the 'offerings making' class. It's completely free and you get around an 1 - 1 1/2 hrs in the shade making the many different types of offerings the Balinese traditionally make daily. Well worth a try as most activities are at an extra cost!

  • Stayed: August 2008, traveled as a couple
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Thank Katstill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2008

My husband and I stayed at this Hotel for Six nights. We discovered our room had a leaky toilet and we were moved to a new room without a problem.
The bungalow was a little dark as others have mentioned but this gave it a nice cool relaxing feel and we thought it was lovely. The deck was a good size and we enjoyed sitting out on it watching the squirrels darting about in the trees.
We went to the Indonesian night at the hotel and although the dancing was good the food was not hot by the time we got to it and this is not a good thing in Bali. We did end up with a small bout of 'Bali Belly' but we coped well with it and could have got it from anywhere even though we were very careful with hand sanitisers etc.
The best meal we had was at the Mezzanine right next door to the hotel. The pianist played lovely music which added to the ambience and the food was excellent. If you like to dress up a bit more you can do that at this restaurant.

Stayed: August 2008
Thank journeymakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2008

Stayed at the Puri Santrian for 7 nights in all, 2 nights at the start of our holiday, then 5 nights at the end. We stayed in a Club Room at the start (room 281), and it was fine, but nothing too special really. Both double beds had been pushed together, so we did have a huge bed! We were upgraded, so didn't benefit from the free breakfast or afternoon tea offer, and when we walked around the Club Pool area, all the loungers were already reserved with towels even though they remained unused for several hours.
For our 5 nights stay we were in a Garden Bungalow, room 158, and although it was a bit dark due to the foliage outside and the tinted windows, it was clean and comfortable, and easily big enough. The bathroom, although large, was the only thing to let it down was the shower was over the bath, which wasn't too big a deal, but the tiling and grout did need replacing, and the water never seemed to be really hot enough. The netting in the partially outdoor bathroom kept most of the creatures out, but we did have a few mozzies, and a mouse! The lizard seemed to stay mostly in the living area ......... I think he preferred his creature comforts.

The hotel itself does have lovely gardens, a very nice pool area, and plenty of loungers and beds available. The place just seemed to lack any atmosphere though, with the only real bar area being the pool bar, and this was empty most nights. Due to the lack of atmosphere, we ate out every night at a number of places close to the hotel. There are 3 beach restaurants all just yards from the hotel beach area (turn right when you reach the beach and follow the path). You'll fine Cemara, Donald's and Bobby's ................... all good, with Donald's doing great breakfasts and Bobby's doing a fabulous Nasi Goreng Istimewa, a special fried rice with 2 satay skewers, prawn crackers and fried egg. Delicious! Food is very cheap and very good, and there is also another Donald's out the front of the hotel ................. just turn right at the enterance, and it's on the left hand side of the road.

The Cat and Fiddle and Trophy Bar are both good for evening drinks, and both offer food all day too, so you need never go hungry in Sanur. Most places seem to have live music on several nights, so you won't be bored.

Do try to do the Elephant Safari if you feel the need to get out and about. It's abour an hours ride away from Sanur, and you can choose either 30, 45 or 60 minute rides ............... the elephants are all so cute and well behaved you'll not want to get off one.

We also did a boat trip to Turtle Island .................... you will get VERY wet on this trip, so best to wear swimwear and take towels.
It was a 3 hour trip, and you visit the island and see the turtles in a cordoned off area, and a guide explains about the breeding season etc, then you see some young turtles in tanks, and can pick them up if you really want to. There are also a couple of monkeys there, so you can pose for photos with them, plus a lizard, a snake, and a crocodile. On the way back to Sanur, the boat was beached several times on sandbanks, so 2 guys had to help push it away from these areas, and it did get a bit frustrating. You also get the chance to go snorkelling, and we did see some fish and coral.

If you get the chance to tour around Bali, please do. There are much better places than Sanur, and we visited Lovina, Candidasa and Ubud, staying overnight in each location. Went dolphin watching in Lovina ................ the boats go at 6am, but it was worth it.

All in all it was a really good holiday, and in my opinion, The Puri Santrian is a good 3 star hotel. Friendly staff, great gardens, nice pool , but lacking a certain something.

  • Stayed: August 2008, traveled as a couple
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2  Thank BristolJue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2008

Was really looking forward to a weeks rest here after touring the Far East.
Arrived at night and on immediate inspection hotel and room seemed fine. We had booked a club room.
During the day we had a closer look and it was somewhat disappointing.
1. ROOM:
The room was a touch shabby-walls chipped and dirty. Bathroom very dated and dusty. I lay on the bed and couldnt work out where all the dirt kept coming from on the covers and then i looked at my feet and they were black on the soles with dirt. id just had a shower so they wereclean then so it must have been the floor.
My hubby ran a white towel over the floor to check and it was totally utterly filthy. We did complain but in the week it didnt get any cleaner.
The shower was weak and caked in limescale. Also grubby shower curtain. i dont expect a lot for the price but I do expect it to be clean!
No iron in the room which may not seem much but was a total pain. I sent things to laundry to be ironed but they only come back a day later. This isnt a big deal to some people but it is to me. They claimed its due to fire regulations but ive been all over the world and never not been able to have access to an iron in my room.
After being away for a month your things are pretty creased and when you want to go out to a nice restaurant for a meal you want to look decent-not much to ask.

2. FOOD:
Brekfast was just OK. Fruit, cereal juices, pastries and a very small cooked selection. As this was my 5th hotel on our tour I did have plenty to compare it to and it was a limited selection.
Having booked a club room we were looking forward to our afternoon tea. One small cake each and one drinnk and when we asked for extra it didnt go down well at all.
Food at the beach side restaurant was fine we ate there once or twice but its much cheaper to go along the beach and eat at the other little cafes.

3. FACILITIES:
I iddnt use the spa so i cant comment on that. I had a massage on the beach and that was great and cheaper.
A bit of a pain finding a lounger sometimes but did manage in the end round the pool. If you get up after nine then dont expect to get a good spot on the beach either. beach area for hotel is small and if you walk to the right on the beach you will come to another hotel that has a much bigger beach area. cant remember what its called but wish I had stayed there.
One good thing is every couple of days they fog the hotel grounds with some chemical and it prevents mossie attacks. I didnt get bitten once during my stay

4. STAFF:
They were mostly friendly apart from the day of check out.
We went to check out and were told they wanted back the robe we had 'stolen'. Im sure people try this but nowadays you get nothing free from hotels unless you pay for it and i had put both robes in with towels for the housekeeper to take 3 days ago as they were dirty. We did get clean towels back but he didnt replace the robes.
The guy on reception got really cross and its very embarassing but i stuck to my guns and offered to empty my case there and then and he backed off.

The hotel looks nice enough but if you inspect closely it really isnt up to scratch

  • Stayed: July 2008, traveled as a couple
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Thank cookla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2008

From our first day a the hotel to the last day I couldnt fault this hotel. The staff were always smiling and friendly. The food at breakfast was superb, although when I left after being there for 10 days I found I developed a severe case of ' Bali large [--]"... The food was so nice and since we had a free breakfast deal we 'pigged' out big time.
The afternoon teas were scrumptious too.
We also lunch at Donalds on the Beach and Donalds on the main street outside of the hotel. Plus Magos and Kembali down the road a bit. I have never enjoyed myself so much on an overseas holiday... Had some clothes made at 'The Ritz' tailor he is located outside of the Puri turn left and walk up the street he is opposite near the supermarket.
Make sure you barter too.... this is most important.
Finally I found the only rude people at the hotel were the europeans, mainly the Germans ...

  • Stayed: July 2008, traveled with friends
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6  Thank SabreenaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2008

What an amazing place!

The hotel is fantastic - a lovely Balinese hotel with beautiful gardens, pools and food!

My wife and i stayed here for 5 days on Honeymoon and loved it!

I was a little disapointed with the beach as it is golden sand, not white, and little swimming opportunity really - but still loved the place and dream of going back.

We ate mainly at the beach bar - regular order of sharing spring rolls, a steak sandwich, a pizza and a few Bali Hi's - which is so cheap and so nice we didnt need to go anywhere else..

Bali is a lovely island - we recommend doing some trips while you are there. A day trip with a trip to the volcanos and the elephant ride are fantastic! The elephant ride was amazing and our driver (well what would you call him?? a handler??) and elephant (Evi) left a long lasting impression on us!

As we were honeymooners we got upgraded to a club room, which was great. Four poster bed, and use of the exclusive pool. Plus the added bonus of different coloured towels so all the staff know you are a club room guest. We notice this when we went on the beach for the first time and had bar service on our loungers...no one else seemed to get this!

We dream of going back! The sounds still ring in our ears.... balinese music, you want transport? Come look in my shop...

Magical.

if you go there, say hi to Johnny Walker for us...

  • Stayed: October 2007, traveled as a couple
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1  Thank Klausybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Puri Santrian

Address: Jl. Cemara 35, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#6 Romantic Hotel in Sanur
#9 Family Hotel in Sanur
#11 On the Beach Hotel in Sanur
#18 Spa Hotel in Sanur
#19 Luxury Hotel in Sanur
Price Range: $94 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Puri Santrian 4*
Number of rooms: 199
Official Description (provided by the hotel):
The Puri Santrian Resort Hotel Sanur is situated along the coast of upscale Sanur on the tranquil south eastern end of the island. This family owned and operated hotel keeps within the Balinese tradition of warmth and generosity of spirit with our courteous and attentive staff devoted to making your stay with us one to remember ... more   less 
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Also Known As:
Puri Santrian Sanur, Bali
Puri Santrian Hotel Sanur
Puri Santrian Bali

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