We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved, Loved, Loved it - Perfect First Visit to Bali”
Review of Puri Santrian

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Puri Santrian
Ranked #16 of 78 Hotels in Sanur
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved, Loved, Loved it - Perfect First Visit to Bali”
Reviewed October 2, 2013

In March 2013 I spent 12 wonderful days at the Puri Santrian Hotel in Sanur. I was with my close friend and 88 year old mother and can't say enough about the friendly, helpful staff throughout our whole stay.

I had a mishap in the streets on my first day, and Rae, the Chief Concierge was extremely helpful and really looked after me.

We had planned to stay 6 nights in Seminyak, but were so impressed with Puri Santrian, that we ended up spending the whole time with them. We stayed in the Club Room on the Ground Floor, and would highly recommend that you upgrade to this accommodation. Loved the traditional feel of the hotel, with lots of choices of eating places, either within the hotel, a short walk the beach or out the front of the hotel. Staying in the Club Room we had two beautiful pools, which most of the time we had to ourselves, as this is a child free area, but there are two other beautiful big pools, one with a swim up bar. We never had trouble finding a lounge chair or on the beach front there were huge big day beds, which were also easy to find one free.

We did day trips from Sanur to the busy tourist places, but it was lovely to come back to the quiet of Sanur.

We are planning another trip to Bali in March 2014, and won't even bother to look at any other accommodation, as we loved the ambience and friendliness of the Puri Santrian.

Room Tip: Definitely choose the Club Rooms if you do not have children. Our room was large with a kingsize be...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynette V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,260 reviews from our community

Traveler rating
    1,130
    771
    248
    62
    49
See reviews for
384
1,330
85
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (479)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Perth
Level 5 Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed September 30, 2013

After nearly a week at lovely Lovina, we then spent six days at Puri Santrian. It was our first stay at Sanur in 30 years but it will not be our last. The hotel is on the beach, with lounges and day beds provided for guests. There are also two floating pavilions.The hotels facilities are excellent with three pools. Our room on the second storey in the beach wing was very comfortable, with a good sized flat screen tv, plenty of storage space, a balcony,etc. and we had a different room for our late checkout in the garden wing, also comfortable. The hotel is very well maintained and the gardens gorgeous. We had breakfast every day and it was good food and good value, especially when you can select a mangosteen (out of season really) from the fruit bowl. One tip here is that if you like several cups of hot tea at breakfast ask for a pot of tea, rather than wait for the unhappy looking man to fill your cup with lukewarm liquid. We had dinner there twice, the second dinner was on a Thursday when the hotel puts on a Bali night, with traditional food and entertainment with traditional dances and music. I wanted to taste the suckling pig, baba guling and I wasn't disappointed, it was fantastic. The hotel staff are very friendly and helpful. The hotel is situated away from the centre of Sanur but has many restaurants, bars, spas, shops etc. both on the beach and on Jl Cemara. The atmosphere of Sanur is sedate and a welcome change from the hustle, bustle and pestering of hawkers in Kuta. The beach at the front of the hotel and beyond is clean, the water clear, I went snorkelling twice, something I would not even contemplate at Kuta. One final point I would like to make is that Puri Santrian carries out fogging for mosquitoes several times a week. I have had Dengue Fever (caught at Kuta three years ago) and need to be vigilant in protecting myself from mosquito bites. It is a health risk for tourists and locals. Puri Santrian has taken the mosquito problem seriously and is doing their best to protect their guests from this dreadful disease. Thank you Puri Santrian. See you next year.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinathetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 29, 2013 via mobile

On arrival after a very long flight from the UK we were welcomed with an upgrade from beach wing to the Puri Santrian Club which has it's own little area and pool and which was very tranquil! The room was very nice and the bed a dream after the long flight! The gardens of the hotel are lovely and the couches on the beach are the perfect way to the start of the day, these got reserved very quickly but there were enough sun loungers to go around! the breakfast buffet was good and the staff were all very helpful and nice.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris241174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 28, 2013

This is a great hotel, the staff are very friendly, accommodation is of very high standard. We stayed in one of the santrian club rooms, and consequently had use of the additional facilities but mainly used the main pool, however the room was worth the upgrade. We would definitely go back to this hotel and highly recommend it.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJH426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 6 Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 25, 2013

Initial check in was the beginning of our awful experience. didnt have any valet service and we drove from tabanan, the least thing we wanted to do was to go to the parking lot
check in process was lengthy, too many cards for pool, for coffee, for breakfast
we are supposed to have a beach wing room, but upgraded to deluxe premiere, the room didnt have bathtub like the beach wing when i asked i wanted to have a beach wing room, they said it was full.
we tried to swallow it by just enjoying dinner since our daughter didnt feel well. this is the best part
we sat down at the same time as the australian couple next to us. guess what, they got the menu and served, we got the menu but never got to order eventhough the waiter could've just walkt 2 steps further to the next table.
this is a classic old style bali treatment towards local tourist. I never thought i'd still get this kind of racist treatment after the bali bombing which made intl tourist stayed away for awhile.
so if you are an Indonesia tourist, i suggest you try other hotels. the staff in the hotel clearly prefers to serve intl guests compared to us.
we moved to Hyatt, got better service, much friendlier staffs

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank farahdina23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, WA
Level 5 Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 25, 2013

When we arrived at the Puri Santrian Beach Resort and Spa ("Palace" ), tired from the trip but was told that the room was not available but upgrading us to a another room. Being too tired, we went to have a look. The room was room was on the first floor. I was blown away at the size of the room, massive bed, balcony over looking the pool and the beach. The service was amazing. Staff are sooo friendly. The breakfast buffet was really tops.
My hubby is very fussy when it comes to going on holiday, but was happy with the top service they provided. The walks along the beach was soothing. The food was great. There are so many places close by that you can go for dinner and it's close to the resort. His mother and family would come over to spend time with us by the beach. The security was good. The only thing, no services available for the elderly or the disability.The stairs to the room was not good, but I would highly recommend that you experience it for yourself. Book a driver from the resort to pick you up from the airport. Don' go through any travel agent that does not provide you with transport or breakfast included if you want it. We had an amazing stay at the resort.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sophia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 24, 2013

We stayed at the Puri Santrian for 4 nights for our 15th wedding anniversary. We were upgraded to a club room, which was very nice, if a little old & musty. The room was spotless & because the flooring was marble, it was very cool. We always check the cleanliness of hotel rooms by checking air conditioner filters. These were spotless, which was amazing, as Australian hotel room ones are mostly filthy. The Santrian Club has its own private pool which is children free, so it was very quiet. There are two other pools, one including a swim up bar. We loved the 3 lovely ladies near the pool who did very cheap massages, 100,000R each, or $10Aus for a 45 minute massage. So very relaxing, we had one every day at that price!! Breakfast was very nice, the setting on the beach was just gorgeous, especially in the large bali hut which seated 5 tables. So very pretty, & very relaxing to spend an extended breakfast. Meals at the hotel were very nice on the beach front & also at Mezzanine at the front of the hotel. There were other restaurants outside the hotel we could of gone to which would of been cheaper, but we were happy to stay within the hotel. The only complaint from my husband was that the hotel doesn't sell Bintang, which was kind of strange. My only complaint was that I wanted to book a candlelit dinner on the beach for our wedding anniversary. I tried to organise this via email at home before we went, but after 2 emails & no replies, I gave up. When we got to the hotel I tried to arrange it again, but it was already booked out. So this was very disappointing. The staff are very helpful & friendly. On checking out we were presented with a gift for our wedding anniversary - a beautiful fan. It was a lovely touch to end our wonderful stay at Puri Santrian.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMC_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sanur hotels
0.3 mi away
Fairmont Sanur Beach Bali
1.4 mi away
Griya Santrian
Griya Santrian
#13 of 78 in Sanur
1,508 reviews
0.2 mi away
Prama Sanur Beach Bali
Show Prices
Show Prices
Show Prices
1.6 mi away
Kejora Suites
Kejora Suites
#5 of 78 in Sanur
499 reviews
1.4 mi away
Tandjung Sari
Tandjung Sari
#3 of 78 in Sanur
534 reviews
0.4 mi away
Mercure Resort Sanur
Mercure Resort Sanur
#24 of 78 in Sanur
2,280 reviews
Show Prices
Show Prices
Show Prices

Been to Puri Santrian? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Puri Santrian

Property: Puri Santrian
Address: Jl. Cemara 35 | PO Box 3055, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#6 Romantic Hotel in Sanur
#10 Family Hotel in Sanur
#10 On the Beach Hotel in Sanur
#12 Luxury Hotel in Sanur
#13 Spa Hotel in Sanur
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Puri Santrian 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Expedia, Ctrip TA, Hotels.com, Booking.com, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda, Travelocity, getaroom.com and HotelQuickly so you can book your Puri Santrian reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Puri Santrian Sanur, Bali
Puri Santrian Hotel Sanur
Puri Santrian Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing