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“Great Hotel if you're death”

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Parigata Resort & Spa
Ranked #17 of 78 Hotels in Sanur
Certificate of Excellence
Perth
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“Great Hotel if you're death”
Reviewed December 1, 2011

Part of me wants to award this hotel a near 5 star rating. However, due to the neighbours’ noisy roosters, building works, and a deafening hotel pool waterfall, this hotel doesn’t deserve any star rating.

If the hotel fixes these major noise pollution problems the hotel has big potential. Until then avoid this place like the plague.

I booked direct with the hotel six months in advance on the proviso I got a quiet room. What I got was a room on the hotel’s eastern perimeter (room 201) next to private villas, which were being demolished.

Only a wire fence separates the hotel from its noisy neighbours. One of the neighbours runs a chook farm so the roosters go off all day (3 am to dusk). I think the four roosters that I counted were trying to out crow each other. The main daily crowing session is between 4 am and 9 am. Also at 6 am the building works start and sometimes runs late into the night. The builders live on site. One night at 9 pm they started concreting the foundations of the new villas. All night I could hear the continuos shovelling of concrete. It sounded like there was a grave-diggers’ convention going on next door.

I doubt any of the guests at the hotel didn’t hear the daily morning rooster racket. I wear custom made ear plugs, but the roosters still woke me most mornings around 4 am. I also noticed that at that time of the morning more than one-third of the other rooms had their lights on. I’ve never been to a hotel where people were up so early.

Thankfully during the day the noise from the roosters and building works fade into the background because the hotel switches on its Niagara Falls copy of a waterfall that plunges into the hotel’s small pool. Most of the rooms overlook the pool. Unfortunately the waterfall is so loud that when my travelling companion and I were in the pool or sitting out on the room’s balcony we had to shout if we wanted to have a conversation.

This hotel really needs to control the noise factor. OK, the building works will go away in the next few months especially if the builders keep working overnight, but the roosters are a persistent problem. I’ve read other people’s review on this hotel complaining about the roosters and I thought that surely it can’t be that bad. Trust me its worse, much worse than I thought it would be. The hotel should pay off the neighbour who owns the roosters; really there is no choice otherwise this hotel only deserves a star rating relative to a hovel. Also turn down the water pressure on the pool’s waterfall. If guests wanted to holiday next to a waterfall they’d book a hotel near Niagara Falls, not in central Sanur.

On a positive note the hotel is ideally situated in-between the main shopping/restaurant strip and the beach, and not far from central Sanur and Hardy’s Supermarket 500m away. The hotel is accessed via its own narrow laneway that runs from Jl Danua Tamblingan (50m away) to Sanur beach (150m) away. However, this area of the beach is not the nicest so head north 500m. Alternatively, if you head south 500m there’s also the Hyatt beach frontage. However, the beaches aren’t that nice there either. A further 100m down from the Hyatt there’s the Parigata Resort and Spa’s sister hotel the Parigata Villa’s. They have a beach club. Parigata Resort and Spa guests can have access to a complimentary shuffle service to get there, and use of the lounges is free of charge, though the set up on the beach is very small and the beach area like the Hyatt isn’t that nice. Instead we turned left at the end of the hotel’s laneway and headed northwards 500m just after the first of the rock features at Jl Pantai Karang (near the German Consulate building). There is a nicer slightly weed free swimming beach there, but the beach is always better at high tide. Download a tide chart before you go.

From the main road the hotel is hard to find, and many taxi drivers confuse it with the aforementioned sister hotel Parigata Villas, south of the Hyatt. Parigata Resort and Spa however is the first laneway (unnamed) after the Hyatt same side heading north. Look out for the Hotel’s sign (pinky/purply in colour) after the Hyatt complex and before a strip of restaurants including Organic Manik , Star Café and so on.

The hotel complex has a very small floor plan, only 43 rooms, with most of the rooms situated in one of the hotel's four three story blocks. Seven rooms, 229-235, are situated on top of the hotel’s reception and restaurant. Even though these rooms are further away from the roosters, building works and noisy waterfall they are sometimes also noisy due to the morning staff preparing the breakfast buffet downstairs. These rooms, unlike the others, do not overlook the pool, but some do have a view of a rooftop garden. Generally, rooms 229-235 are classified as ‘run of the house’ (ROH) bookings.

The other rooms all have their own pool view balconies. The lower level balconies aren’t fully enclosed or private but they do have direct access to the pool only metres away. The pool is small and in three partis, waterfall landing area, slightly larger plunge area and a smaller children’s paddle pool area.

Even though the hotel is beautifully landscaped and with a giant goldfish pond, an ideal playground for children, there were strangely no children. I didn’t mind that because the hotel has enough problems with noise without adding unruly children into the equation. The clientele is very mixed. The youngest person was in their mid 20s, with the average age around 50. Europeans dominate the hotel and sometimes at the breakfast bar in the morning it sounded like I was having breakfast somewhere in Berlin.

The breakfast buffet is usually included in the room price. At check in you’re given these silly food vouchers to use at the breakfast buffet, each one individually dated for each day of your stay. We always forgot to bring them with us to breakfast, but it didn’t matter because everyone else seems to forget as well.

Breakfast is served from 7 am until 10 am. It’s generally very busy at opening time due to the hotel guests that awoke early thanks to the roosters, and it’s also busy again near closing time due to those guests who nearly slept in after going back to sleep after being awoken early by the roosters.

Food quality is good to average. There’s an OK selection of pre-sliced fruits, and two daily choices of tinned juice, and one choice of cereal. There are six different types of dishes in the buffet, though some of these you could hardly describe as a separate dish (for example, fried bread). There is only ever one meat dish on offer – one day its tiny cheap sausages the next it’s crispy bacon. The bacon is rock hard so everybody uses their fingers to eat it because you can’t stick a fork or knife into it. There’s also an omelette chef that cooks eggs any which way you like it as long as you leave very specific instructions. Even though the buffet choices are limited you’ll find something edible and most things taste good.

The staff are generally friendly. Our housekeeper even introduced himself and asked us if we had a preference for what time of the day we wanted our room cleaned. I’ve never been asked that before at any other hotel.

The rooms are modern and spacious, but with some quirks. There is a handy kitchenette but there’s no power plug for the kettle, so we had to plug the kettle in next to the TV. The TV is old and there’s 20 mostly Asian satellite channels to choose from. There’s another power plug, slightly hidden, next to the bed. The lighting like most Bali hotels is shocking. We changed the lamp globe (screw in globes) to a higher wattage.

There’s a large safe in each room, which is one of the reasons we booked here. It’s hard to find in-room safes in Sanur hotels.

The balcony door has a bad habit of locking itself and locking out guests. For this reason, most guests leave the balcony door open when outdoors. There is only one key per room, which means the key has to be left at reception if you’re travelling partner wants to do their own thing. The air conditioner works well and quietly.

Each room is supplied daily with two small bottles of spring water. There’s a tiny mini bar so there’s hardly any room to put your own drinks in. Oh, by the way if you do the hotel will charge you as I read in another Tripadvisor review and that fact was confirmed by management. We negotiated before hand and asked them if we could put our own food in without charge, otherwise we wouldn’t book. They reluctantly agreed to our request.

The bathroom is a tad old but quite posh, clean and functional with excellent water pressure However, the shower has a mind of its own so select the bath setting until you get the right temperature and then switch to the shower setting and step back for a few seconds until that temperature reaches the shower head. You’re then safe to step in under the water. Usually half a turn of the hot water handle followed by three turns of the cold water handle seems to work. The bathroom has a hairdryer - shampoo, bath soap and some other toiletries are provided.

Don’t use the hotel’s airport transfer service at $20 US per person. Instead ask them to call you a Bluebird Taxi, which only cost us 70,000 rupiah (about $8).

There’s 24 hour room service, with a wide choice of meals available. The prices seem reasonable for a hotel even with the 21 per cent tax added on top. However, the range of nearby open all day cheap restaurants on the main street meant we never dined at the hotel, apart from breakfast.

There is a entrance along the laneway, which means you wont have to walk through reception each time you want to exit the hotel. However, for hotel security reasons the side gate is closed after dark. Secure parking for motorbikes and bicycles only is available near the hotel entrance.

As previously mentioned don’t stay here until the three major noise issues are resolved.

  • Stayed December 2011, traveled with friends
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Helpful?
13 Thank Balirunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Nashville
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 29, 2011

Great place to land after a long international flight. Nice pool with a waterfall you can get a good shoulder massage under. A peaceful location that's one minute from the beach, one minute from the street, yet very quiet inside the open air courtyard and lobby, with the sounds of the fountains to soothe you. Great restaurants all around. Big,spacious rooms. Friendly staff. Good beds. Plenty of hot water, and good water pressure. All the standard rooms are similarly sized and of consistent quality, which is great for a group. I've brought 7 or 8 groups here over the years, and they always give it high marks.

Room Tip: The 2nd floor suite over the lobby is huge and your balcony overlooks a beautiful roof top garden.
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  • Stayed November 2011, traveled with friends
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Helpful?
4 Thank JanaBananaNashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
185 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed September 30, 2011

We booked this the day before we arrived and were very pleasantly surprised. The room was large, clean, quiet and with a very comfortable king sized bed. The staff were very friendly and helpful. The bathroom was large and yes a little old but perfectly servicable with a good shower with great water pressure. The pool and gardens were lovely and there was always sunbeds available. The location was also good with a very short walk ( 100m or so ) down to the beach front and close to excellent warungs and places to eat etc..

I personally don't really understand the comments about breakfast. If I was at home I'd probably have toast and a cuppa so to have the choice of a selection of hot western and indonesian food along with a chef cooking fresh eggs to order, pastrys, cold meat, cheese fruit jiuce , cereal, toast fruit etc I was more than happy - how much can anyone eat in one sitting?

We were pleasantly surprised and thoroughly enjoyed our stay. The only thing that really needs addressing from my point of view was the bath towels - definately seen better days and could do with replacing.

Room Tip: We had room 307 - top floor and quietly located.
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  • Stayed September 2011, traveled as a couple
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Helpful?
3 Thank merryweather29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
207 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed July 20, 2011

We stayed here for five nights earlier this month. The Parigata is probably one of the better mid-priced resorts in Sanur, but that's not really saying much.

The rooms were large and comfortable, with a supply of drinking water delivered daily. The beds were very nice and clean and the balcony overlooks the pool.

However, breakfast was terrible to say the least. The only two palatable things on the buffet were the eggs and French toast (and I'm Chinese, I'm SUPPOSED to be able to eat everything and anything!) the sole redeeming feature of breakfast was the rather excellent Baliinese filter coffee served.

A word of caution if you hate creepy-crawlies: the geckos and lizards that run around in this resort are epic in proportion! However, this means that insects are practically non-existent.

  • Stayed July 2011, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank esquire84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 18, 2011

This hotel considers itself a 4star, but it is not. The staff were not friendly or helpful (on arrival my husband had to carry his own heavy suitcase up the stairs, while the concierge was in front, he didn't care at all), the pool very small, the bathrooms outdated, and the breafkast frankly shameful.

All the sunbeds are put around the pool (there are about 15 sun beds in all, so by 10am they are all taken and there is no where else to go). The pool in itself was quite nice. The breakfast is disgustingggggg, fruits were hard and had no taste (and this in Bali is frankly unacceptable). Wifi is only accessible in the lobby, but the connection always cuts it's not very good. They have a "private beach" (their beach club), what a joke, they have 4 old sunbeds on a dirty beach.......We walked 100m to lay in front of the Hyatt's beach, which was a lot more pleasant.

The only plus point to this hotel is its location, very well situated. We moved to the Peneeda Beach view next door which was a lot better and cheaper.

  • Stayed July 2011, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank kattalaina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 24, 2011

The hotel is hidden down a small lane off the main road in Sanur. This means it's quite in the evening but the bars and restaurants of Sanur are not far away.
Our room was spacious and clean as was the bathroom. Breakfast was good...
The pool area is small, but in my opinion, perfectly formed. It's set within a lovely garden full of flowers and was never crowded when we stayed.

Room Tip: Overlooking the pool
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  • Stayed May 2011, traveled as a couple
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Helpful?
Thank LondonPinksarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, Canada
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 20, 2011

Hotel has good drive up appeal. Beds are comfortable. Our biggest issue was with the dated washroom. The clogged shower head had no pressure. Missing cleanliness.

Room Tip: 108 (one of the night) + last rooms right of pool
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  • Stayed May 2011, traveled as a couple
    • Value
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Helpful?
Thank NJBasque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parigata Resort & Spa

Property: Parigata Resort & Spa
Address: Jln. Danau Tamblingan No. 87 | Batu Jimbar, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Sanur
#4 Top resorts Hotel in Sanur
#13 Luxury Hotel in Sanur
#14 Romantic Hotel in Sanur
#14 Spa Hotel in Sanur
#16 Family Hotel in Sanur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Parigata Resort & Spa 4*
Number of rooms: 43
Official Description (provided by the hotel):
This property located along the coastline of sanur's seaside village, batu jimbar, it's about less than 3 minutes walk from Sanur beach, and a 5-minutes walking to the shop, market, restaurant and Hardy's supermall. Getting to the airport Ngurah Rai will take around 25 minutes by taxi. designing with offers views to the tropical landscape gardens. The room type is available in king or twin configuration. Individual balconies, bathtub in every room, and Balinese artwork provide a perfect retreat. All rooms contain mini bar, fridge, safety box, IDD telephone, free daily mineral water, coffee and tea making facilities. ... more   less 
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Also Known As:
Parigata Resort And Spa
Parigata Resort Sanur
Parigata Hotel Sanur
Parigata Resort & Spa Sanur, Bali

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