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Inna Grand Bali Beach Hotel
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Reviews (848)
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All reviewsthe cottagesgarden wingsgarden wing roombeach frontstaying at this hotelbeach barprivate beachbeach walkbars and restaurantsrelaxing holidaysanur areapoolsbarunatideheapspathgardeners
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511 - 516 of 848 reviews
Reviewed October 26, 2009

Living here in Jakarta as expats (we are Scots). We booked this hotel before reading reviews which frankly made us very edgy to say the least as we were booking for others as well.
On arrival our first impressions was WOW, very grand entrance, long drive with manicured lawns and beautifully kept gardens. Hotel entrance gave same impression. Reception was a bit slow but that's to be expected in these countries.
Our rooms were not in the main tall building which we were glad of. We were given ground floor chalet type with a lovely private terrace. The large room had satellite TV, coffee/tea facility (replenished every morning), mini bar, lovely batic slippers to take home and use of cozy toweling robes. The bed was big, firm and comfortable. Now for the bathroom.....another story ..... clean and lots of free toiletries as the norm but very badly needing upgraded. A bit of mildew on the ceilings and bottom of door decaying but otherwise functional (who spends more time than necessary there anyway!!)
Staff very friendly and helpful, always greeted with a smile.
Two choices for breakfast....indoor with a/c or outdoor by the beach. Food plentiful, wide variety and fresh.
We only ate b/fast at the hotel as there are plenty of lovely restaurants withing walking distance and all overlooking or ON the beach! BBQ fish of all kinds, steaks, local dishes etc, etc all cooked to perfection every time.
Choice of 3 pools with staff always in attendance, towels huge and plenty of. Pools lovely and clean too. Enough sun loungers to go around even with the usual selfish holidaymakers hogging them overnight (giving a tip to the staff).
Sun loungers can be taken onto the beach (ask staff), lots of shady trees around.
Not too many hawkers. You can have an on-the-beach massage by locals (very good), get a manicure/pedicure too.
Beautiful spa centre with fantastic massage service.
What can I say, I and all our group were very, very pleasantly surprised after seeing so many negative reviews.
The position of the hotel couldn't be better as it sits right on the beach with a very long, well maintained path which takes you by lots of local restaurants, shops, local markets and lots of night life too (all not on hotel doorstep so hotel area is quiet). You can hire a bicycle to see it all. The hotel itself is steeped in history having a large temple in amongst the gardens. At one of the restaurants outside you can book a table for dinner in advance (to get best one) to watch a Balinese show whilst dinning which was great to see.
We hired a car from hotel lobby and got Putra. He took us on a day tour to get the feel of a bit more Bali than sand and sea. He did us proud, we saw a traditional Village (Kampung) where the people still live. A traditional Batik shop and saw girls working the traditional way. A Balinese show, rice paddy, tea plantation, wood carvers at work, had lunch at a lovely place on a hill overlooking volcanoes and rice fields, visited two temples one of which was the Elephant Temple which was fantastic as there was an offering ceremony taking place. The countryside is lovely to see.
Only one negative.....DON'T be tempted to take a boat trip to "turtle island" as it's a cesspit!!

  • Stayed: October 2009
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5  Thank Lynda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2009

on arrival to inna grand we were amazed at how big and beautiful it was, until we walked past the lobby. very run down hotel that would have been amazing in its day, but have done nothing to it since. We told the hotel staff at least 6 times that our shower had no hot water and that our toilet was broken, and they ignored the fact it needed fixing. inna grand is also quite expensive for bali in terms of eating and drinking, and the hotel is at least a 30min walk from the center of sanur. beautiful beach that you walk on to from the pool area, but that is all it has going for it. many asian tourists as well. not a recommended stay.

  • Stayed: October 2009, traveled with friends
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1  Thank sydneygirl31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2009

Depending on what you're looking for, this can be either a great or disappointing hotel. For us, it was slightly disappointing. The hotel was far away from pretty much everything - even from Sanur centre (well over 30 mins walk). So site-seeing/shopping in other towns Kuta, Denpasar, Ubud all require taxi/bus/hotel transport which proved more costly than expected. Many tour groups stay here so can be disturbing occasionally. Hotel staff were friendly but not very useful due to language difficulties. Rooms are in need of renovation to retain its luxury status.

On the plus side, the nearby beach-front restaurants serve tourist-friendly dishes at almost tourist-friendly prices - always nice to dine on the beach though, day or night. The hotel itself serves a nice selection of breakfasts, didn't try restaurant because it was too pricey compared with outside eateries.

Ground floor Garden Wing Room was adequately clean - no problems. Nice size for the 2 of us. Appliances worked. Front porch faced the walkway so not used very often due to lack of privacy. Instead used the several lounging and pool areas which were busy but not disturbing. The BEST part of this hotel was its proximity to the fabulous beach, a mere 30 seconds away so made full use of that convenience!

Overall, if all you want is to relax in a resort-type place, this hotel is more than adequate. However, I am sure there are other hotels that will offer a far better overall experience.

  • Stayed: August 2009, traveled as a couple
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1  Thank muahalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2009

Renovated rooms on 9th floor fantastic. Was advised not to go to Bali Grand as it is old and run down. We stayed in another place for 1 night (this was really really old and run down" and as we had friends at Bali Grand, got to see their room. For an extra $20US a night, ($80US/night all up) we had the most fantastic view, fantastic room and the breakfasts were to die for. It really was a case of leaving the other accommodation and just walking in. Staff were fantastic.
Didn't eat there apart from one night. They were having a Bar-B-Que night on the beach.
Not a barbi in sight. It was roast meat, vegetables, salad and desert. Very dissapointing but that was the only meal that we didn't rave about during our stay.
The most fantastic place to eat is a new restaurant along the main strip of Sanur called Rattouille (or however it is spelt). It has the most fantastic food. Indonesian, Dutch and Western menu. We have a 21 course meal for about $13AUD/head. Couldn't eat it all.
A definate must. Also, Benno's on the beach can't be faulted at all. Wine is very expensive in Bali but several of the small restaurants have a local wine called Hattens that is about $13 and is quite acceptable.
Bottom line, if you get one of the older rooms at Bali Beach, ask for an upgrade rather than change resorts. You won't be disappointed.

  • Stayed: September 2009, traveled as a couple
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2  Thank houti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2009

A special birthday was celebrated here with 24 family and friend. The hotel staff and the function manager were amazing. They went over and above to make the party brilliant. The decorating, food, music and service was brilliant. And very reasonably priced.The position of the hotel is wonderful and the garden and surrounding areas just lovely. They were very cooperative in putting all our guests close together around the garden wing and although the bathrooms really do need upgrading, everything else made up for it. I highly recommend this hotel.

  • Stayed: August 2009, traveled as a couple
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1  Thank luludodo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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