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Sanur Paradise Plaza Hotel
Ranked #18 of 76 Hotels in Sanur
Certificate of Excellence
Udaipur, India
Level Contributor
96 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Both for corporate as well as leisure travelers!”
4 of 5 bubbles Reviewed January 18, 2013

Sanur Paradise Plaza is an ideal choice for organizing conferences, conventions or meetings, since it has a distinct and luxurious 2000-capacity convention centre, with true Balinese-style architecture. It is centrally located in popular beach area of Sanur and is about 30 minutes drive from Denpasar airport. Combine with this are the comfortable rooms, fitness centre, restaurant with bar and traditional Balinese spa. It is an excellent choice both for corporate as well as leisure travelers.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DinRa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, February 10, 2013
Thank you for writing such a positive review of the Sanur Paradise Plaza Hotel on the TripAdvisor website, as a senior contributor we value your feedback. Yes we are lucky to have facilities to be able to cater for both the leisure and for the corporate traveler. We look forward to welcoming you back on your next visit.
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758 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Surabaya, Indonesia
Level Contributor
411 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
5 of 5 bubbles Reviewed January 8, 2013

This is the hotel that me and my family loves to stayed, over and over again. We starting stay at this hotel since 2001 and before named Radison Hotel, that's the time my sister wedding party at ballroom. The hotel was not to big, but I think they have spacious place. Until now, that I knew some room made renovated with new look. Beside the hotel, once we stayed at the apartment with three bedroom. But, I think most comfort at the hotel.

What I loves to stay here is a lot of facilities, the gym and SPA was so good. The pool and restaurant was great. Location is perfect, just 5 minutes walk distance to the Sanur beach. Or if you want to bought some food, there's KFC, Dunkin Donuts, MC Donalds or Babi Guling just near.

Room Tip: choose the right wings buildings, more light. And 2nd floor is same with the lobby.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sugiphang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, January 9, 2013
Thank you for you for writing such a positive review of the Sanur Paradise Plaza Hotel on the TripAdvisor website, as a senior contributor we value your positive comments. The hotel has had some significant changes since 2001, you would have seen first-hand the changes we have made. We are also very pleased you like the recently renovated Spa and Gym facilities we have, they are very popular with our guests. We look forward to welcoming you back on you next visit.
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Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 27, 2012

We spent a short holiday in Bali and chose the Sanur Paradise. We were warmly welcome and all the staff we interfaced with were courteous, helpful and very positive. The concierge team were especially accommodating of our needs. The breakfast was good value and the location very suitable for all that we needed to do. The greenery surrounding the hotel and within the hotel was beautiful. Thank you.

Room Tip: Choose one that is not too far way from main reception. Be prepared for a variety of insects off and...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lessgd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, January 9, 2013
Thank you for your positive comments about the Sanur Paradise Plaza Hotel. We are very happy to hear that you had a great time. The staff are very friendly and the breakfast is very good value…. We look forward to welcoming you back on you next visit and hopefully you will be able to stay longer..
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Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed December 20, 2012

I have stayed at this hotel a number of times as it has been booked by a business I have been working with in Bali. The hotel is average at best. The rooms are dated and tired, and the hallways of the main guest areas are festooned with an array of local artworks which make the common areas look like a garage or jumble sale. I have found the staff to be friendly, but lacking in urgency and attention. On a number of occasions room service has been extremely slow with the wrong order delivered on arrival - this has occurred twice during my stays. I have also had issues with broken air conditioners. The breakfast is average with primarily congee/stir fry type dishes available. There is a poor choice of cereals and yoghurts. The hotel is some distance from the majority of Sanur restaurants so there is a need to taxi back and forth generally. If you were seeking a low cost holiday I would find the hotel acceptable if you were able to book rooms on a discount website, as the pool is pleasant and the surroundings are attractive. However, the hotel is well past its prime, and not set up for business travellers. I will not be staying at this hotel again.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OzSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, December 20, 2012
Thank you for review of the Sanur Paradise Plaza Hotel and thank for being so loyal to us in the past. We not only cater to the business traveler but also cater for the international tourists as well. Both the business and the international tourists purchase the local arts and crafts which helps supports the community of Bali. It is disappointing that you did not like our breakfast we have an Asian section, as well as a western section with your typical American breakfast items available. We have had many TripAdvisor reviews complementing our breakfast and for the wide range of breakfast items we have to offer. I was aware of the hiccup in the wine order last night and I do apologize. I would also to thank you for your positive comments about pool and the attractive surroundings. It is disappointing that you will not be returning but appreciate that the Sanur Paradise Plaza Hotel is not for everyone.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 8, 2012

The lovely swimming-pool only opens 9 am in the morning which made it difficult for me as in early bird. The hotel is clean. Fresh Juices at breakfast only at extra costs. The service (beach-towels etc.) at the beach closes at 6 pm although the last shuttle goes at 6.30.
The Internet does not work properly in the room , sometimes only close to the window, and sometimes its very slow. The rest is ok.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ginger928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, December 20, 2012
Thank you for writing a review on the TripAdvisor website. Unfortunately the opening hours of the pool is 9am otherwise the kid’s get a little carried away and the noise then disturbs the other guests who are sleeping. We apologize for the free internet service, IT has checked and has reported that the network is running well. Again thank you for your review and we look forward to welcoming you back to the Sanur Paradise Plaza Hotel in the future
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 24, 2012 via mobile

For our first ever visit to bali it has been a fantastic experience and would highly recommend staying here if you choose to come to bali for a holiday. The staff are very helpful and friendly. It is extremely child friendly the kids have a ball. A big thank you to PIn for his outstanding service with the children. Absolutely fantastic. If we ever come back to bali in the future this is where we will stay. You wouldn't get this type of friendliness nor service anywhere in Australia. Bali is such a friendly happy place.
Shannon and Vanessa
GoldCoast QLD

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sross83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, November 29, 2012
Thank you for posting such a positive review about the Sanur Paradise Plaza Hotel. We are very happy you enjoyed Bali and the products and services we have to offer. The staff are truly fantastic and extremely helpful. We look forward to welcoming you back to the Sanur Paradise Plaza Hotel again on your next visit
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Vienna, Austria
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

We were on a transit to Australia and were looking for an affordable and comfortable hotel near airport. Sanur Paradise Plaza was an ideal choice to get a quick impression of Bali beach side and to fight the jetlag.

The start wasn't so good though. The hotel offered us a pick up service, but eventually we had to take a taxi ourselves. It seems to happen frequently in Indonesia, so we didn't have much trouble with that.

At arriving we were welcomed very friendly. The lobby looked stunning and the welcome drinks were tasty.

The hotel is very large, surrounded by beautiful garden and pool with singing birds. It was quite a walk to our room, but a very pleasant one.

The room was clearly a bit outdated, but everything was very clean. The bed was lovely, very big and comfortable.

Breakfast was perfect. They had a very extensive buffet with both Indonesian and European dishes. The fruit supply was also very good: banana, pineapple, watermelon, passion fruit, salak...

The only downfall was the location. The shopping streets and the beach were not near at all. But the regular bus of the hotel made it just right. You could be dropped off at the market and at the beach.

The hotel bar was relaxed and the cocktails were tasty.

We had a very good time in Sanur Paradise Plaza Hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlexandraHodl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, November 22, 2012
Thank you for sharing your holiday experience on the Trip Advisor website. We do apologies on the transportation and we will be investigating as to what happened. I would like to thank you for your positive comments, the staff are super friendly and we are pleased your enjoyed the hotel’s facilities. I am glad you had a relaxing break from your travels and hope that you can stay longer on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanur Paradise Plaza Hotel

Property: Sanur Paradise Plaza Hotel
Address: Jl. Hang Tuah 46, Sanur, Denpasar 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Sanur
#8 Family Hotel in Sanur
#11 Romantic Hotel in Sanur
#15 Luxury Hotel in Sanur
#15 Spa Hotel in Sanur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sanur Paradise Plaza Hotel 4*
Number of rooms: 329
Official Description (provided by the hotel):
Low-rise Balinese-style Hotel situated amidst tropical gardens, 5 minutes from Beach Market. ... more   less 
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Also Known As:
Sanur Paradise Plaza Hotel Bali

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