Although the hotel was alright, but we will not return.
First of all the location was very far from the central area and you could get better hotels near the sanur centre. I think their website says they are walking distance to sanur beach (if I am not wrong), but as soon as we reached the girl at the reception said that No, you can not walk as it's very far!!!
The breakfast was supposed to be buffet. The staff at the reception very arrogantly said that today we are not having buffet coz there are very few guests. I asked for a repeat order of some fruits and he plainly refused. When we complained then the restaurant manager took care of us and had much better hospitality manners. So it worked out fine in the end but we didnt appreciate the cold behavior of the wait staff.
The air con was not cooling enough. The staff showed us few other rooms but similar situation of the aircon. Finally we settled with something marginally better. After taking bath, the water would not drain easily. And the security lock was so secure that we could not open it with our own pin code. So had to get the hotel staff to open it for us!
Other things in the hotel were alright.
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- Also Known As:
- The Griya Sanur Bali