We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Astana Pengembak Suite Apartment & Villa
Ranked #37 of 135 Sanur B&B and Inns
Adelaide, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great service”
Reviewed February 17, 2013

We made a mistake in our dates booking at a large resort and we were left with nowhere to stay in Sanur. After a panicked search for a bar with free wifi we booked a room at Astana Pengembak through wotif. We had our 1 year old in toe so we had also requested a cot for the room. After finishing our beer (we didn't want to be rude and just take the free wifi) we jumped in a taxi and arrived 15 minutes after the booking.

The staff were expecting us and our room was already made with the cot we requested. The staff took our bags straight to the room while we finalised the paperwork. The rooms were clean and tidy and were well designed (photos don't do it justice).

Nothing we requested was too much for the staff, the free shuttle service was prompt and took us anywhere in Sanur. As it was off season they were renovating the room adjacent to ours, on one occasion our room filled with paint fumes, we were promptly moved and the staff were very apologetic.

Everyone was extremely friendly, was only a 10 minute walk from the beach, 15 minute walk from the main drag with restaurants and shopping ....... honestly we could not fault our stay.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kirk W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

252 reviews from our community

Traveler rating
    68
    109
    42
    17
    16
See reviews for
63
109
21
8
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Halls Creek, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 12, 2013

Me and my pregnant girlfriend stayed here for our last 3 nights in Bali and so glad we did, it's a short 20,000-30,000 rupiah taxi journey from the bars and resturants but that was fine for us. The apartments for $50 per night are excellent, new and well decorated. staff very helpful, really nice place to just relax before journey home. Would definitely stay again.

Room Tip: We had a 1st floor apartment and they come with everything you need, lovely spacious bathroom, sofa...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LewisSealy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed January 11, 2013

The hotel was really nice and the staff was extremely friendly and helpful. We visited Bali during November and the hotel played an extremely important part in making our trip an excellent one. We stayed there for 4 nights and we had booked a 1 bedroom suite, which was completely brand new and was very clean and hygienic. Had a small kitchenette which was the best part as we could cook our own Indian food to match our taste buds.
The best part was the location of the hotel as it was quite close to the Sanur Beach with easy accessibility. The ever helpful and always friendly staff members made our stay even more enjoyable.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Prash2Cool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 8, 2013 via mobile

Stayed in the 1 bedroom suite for around $70aud a night sans breakfast.

The 1br suite is actually a single room, with a small kitchenette in it's own corner,and not a suite with a separate living area.

The suite was brand new and very clean. The bathroom was particularly large and impressive, although it would probably have been better if they put a bath in, instead of a large shower (there is enough space).

The place was spotless and the service was fantastic. They provided a power adaptor fee of charge and arranged for a late checkout 6pm for about $30.

The pool was very nice and had excellent temperature.

The location is not central by any means, but they have a shuttle operating in the sanur area, and taxis are very cheap in Bali ( if you get them to use the meter)

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruscom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 29, 2012

We stayed for three days and hotel is very clean and staffs are very friendly and helpful. Except swimming pool is a bit dirty... My kids loved to swim at there, but I couldn't jump in... But staffs are always greeting with smile.. If I back to bali, I am going to stay at there one more time.

Room Tip: Asked staff for renting motor bike.. It is very very useful to look around.
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank nayakim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 19, 2012

My boyfriend and I stayed here for one night, the rooms are sized Like proper apartments and have proper cooking facilities. We found the service and cleanliness to be excellent for what we paid which was around 50 usd. The location is one of the backstreets of Sanur so the main strip is a bit of a walk away.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveltrony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 12, 2012 via mobile

Firstly, we paid $69AUD a night and that included airport pick up, breakfast daily, 2 x 1 hour massages, free bike hire and free shutle service when required ( subject to availability ).
We have stayed in many hotels in SE asia and bang for your buck this was right up with the best. Personal service, room serviced 2x daily and swimming pool right outside your door, as long as you have a down stairs suite.
In fairness to other reviews, we were staying at a very quiet time of year so We can understand that during busy times it may be noisy and hard to get a free bike but the pool being half in the shade as some reviews have mentioned is petty criticism at best.

Sure you can rent a villa for half the price but you wont get helpful staff and food on demand unless you are an old bali hand and if you know what that means you probably should not be reading this review.

As first timers to Bali we highly recommend Astana and it is not all that far from the beach or the centre of Sanur as you might be led to believe. It is especially good if you are aiming to stay away from the rabble but still be within easy reach of some action.


  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashmandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sanur hotels
1.2 mi away
The Oasis Lagoon Sanur
The Oasis Lagoon Sanur
#32 of 78 in Sanur
948 reviews
0.1 mi away
Puri Mesari Hotel & Suites
0.4 mi away
Taksu Sanur Hotel
Taksu Sanur Hotel
#12 of 78 in Sanur
652 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Sanur Seaview Hotel
Sanur Seaview Hotel
#50 of 78 in Sanur
125 reviews
1.2 mi away
Nesa Sanur
Nesa Sanur
#24 of 78 in Sanur
272 reviews
0.1 mi away
Sindhu Mertha Suite
Sindhu Mertha Suite
#31 of 135 in Sanur
58 reviews
Show Prices
Show Prices
Show Prices

Been to Astana Pengembak Suite Apartment & Villa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Astana Pengembak Suite Apartment & Villa

Property: Astana Pengembak Suite Apartment & Villa
Address: Jl. Pengembak No. 28, Sanur, Denpasar 80238, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Spa Airport Transportation
Hotel Style:
Ranked #37 of 135 B&Bs / Inns in Sanur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Astana Pengembak Suite Apartment & Villa 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Agoda, Prestigia, Orbitz, Hotels.com, HostelWorld, Ctrip TA, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Astana Pengembak Suite Apartment & Villa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astana Pengembak Suite Apartment & Villa Sanur, Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing