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“A Great Quiet Stay”
Review of Karma Royal Sanur

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Karma Royal Sanur
Ranked #46 of 78 Hotels in Sanur
Certificate of Excellence
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A Great Quiet Stay”
Reviewed November 20, 2012 via mobile

A good place to stay if you want peace and quiet. Rooms are spacious. Pool is small but the water temp is just right. And as mentioned by others, the steps to the 1st and 2nd floor are quite steep.

The only drawback was the horrendous traffic you need to go through coming and going, but this is probably due to all the roadworks going on which is temporary.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ariesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, December 19, 2012
dear ariesha,

we would like to thank you for your kind of attention to write down this review.
best service is our best mainstay to make our guest's stay truly satisfying.
may we receive a wonderful news of your returning to our resort,
and again thank you for your review.


best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Surfers Paradise, Australia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 10, 2012

My husband and I recently stayed at the Royal Bali Sanur. Firstly our transfer that had been arranged did not meet us at the airport. Negatives:- The traffic noise on a major by pass meant you could not sit on the balcony for fumes and noise. The door of the balcony jammed on the tiles so with difficulty you could get the door opened. There are no restaurants or shopping close by. There is no pressure with the showers and you have to run the hotwater for at least 5 mins until the water is hot. Filthy shower curtain and soap scum on old tiles with the bath having a black scum. The rooms are badly in need of completley refurbishing. The top of the dressing tables varnish is all worn and shabby. There is a foul smell of sewerage in the bathroom coming up from the drains and also evident when you were in reception.
Positives:- The staff are fantastic. Angie, Amie, Di Di. Lovely friendly obliging people. The restaurant food is very good value for money and excellent food.
When we bought our membership we were promised 5 star, but sadly, we like a lot of other people staying at the Royal Bali Sanur have been delivered 2 star. Ripped Off !!!

Room Tip: Don't go, but if you do ask for a room down the back away from the main highway.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, October 12, 2012
Dear Susan M,

thank you very much for your reviews and staff and management of RBBC Sanur deeply apologize for all the inconvenience that you have got on your precious holiday. your reviews become our motivation and reason to improve our self and do the best to fix our weaknesses. please do not hesitate to visit us for your next holiday and we guarantee that you will not be disappointed again. and again thank you very much, looking forward to serving you again in a very near future.

best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 7, 2012

Many thanks to Royal Bali Beach Club Sanur for an excellent stay, the staff as per other reviews did not disappoint with their friendliness and williness to please. Not once during our stay could I say I found fault, I wish the two grand children we took had half their ethics and eagerness to please and placed us on edge. The staff took it in their stride, Mr Wayun (Manager) can be proud on his selection of people. A very big thanks to all, Didi, Widi, Angetta and Putu just to name a few.
Rooms were excellent and cleaned proficiently everyday, Restaurant gave a very good spread of meals at very reasonable rates and the pool was kept in a very high standard. The thing that set Royal Bali Sanur apart from the rest - being a reasonably small hotel with only twenty rooms made this a small knit community and we made quite a few friends and socialising was very much a part of the experience - that's the good.
Bad point was the Bypass road outside that traffic noise filtered through, after the first day I hardly noticed and room was very sound proof, the management are aware of the issue and have been developing a strategy to negate and revamp the entry area. I did walk the fifteen minute walk into Sanur main shopping areas although the wife favoured the Taxi system at a cost of $1.50 - $2.00. The hotel does offer a shuttle service at a set time every day, we operated on Bali time so seemed to miss everyday. A bit far for more senior to walk with the traffic and pitfalls of uneven ground and drains to negoiate.

Return again - certainly will go again...

Alex

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, October 10, 2012
hi alex,

it is nice to hear from you. we are glad that you and family had a wonderful time with us. it was a correct decision to pick Sanur as your holiday destination as Sanur has local ambiance more than any other tourist destinations in Bali, comfortable and save walking space. however, our staffs had a fantastic experience to serve you, big hug from dede, widi and wayan, hope to see you again in a very near future.

best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tavira
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed September 14, 2012

Stayed here in June/July 2011 and thoroughly enjoyed it once my wife conquered her fear of crossing the bypass outside. It is tucked away just of the bypass but you can hardly notice the noise from the traffic. The garden/pool area is beautiful and well tended.
As in most Royal Resorts in Bali, the staff are very welcoming, friendly and helpful; my wife contracted an eye infection while we were there and when the reception staff noticed they immediately whisked us off to the local hospital for treatment.
Food was good as well although we mostly ate off the resort. The beach is only a 10 minute walk away and there are some lovely places to stop, have a drink and/or a snack and just watch the world go by.
Will definitely go again.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LambchopTavira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, September 19, 2012
Dear LambchopTavira,

we would like to thank you for all of your positive comments about us. as you know that 5 stars is not only about how big the property is, it is also about how high the standard of the service. therefore we keep on improving our self to make the guest's stay satisfying. and again thank you. we are looking forward to serve you again.


Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 12, 2012

We have travelled to Bali regularly since 1987 but our previous visit was such an unpleasant experience of ripoffs that we had said we'd never go back. It was the chance to revisit Sanur that tempted us and our stay at the RBBC Sanur has rekindled our love of Bali. We will be back next year.

RBBC is a small intimate hotel that welcomes you like family. All staff from day one know and address you by name. From Putu's smiling good morning at breakfast each day to Alit's happy hour service and manager Dede's "nothing is too much trouble to put right" you will never be better looked after.

The hotel has a small pool with swim up bar amidst well maintained gardens. The in house spa provides heavenly treatments and daily specials of 2 for 1 or 1/2 price treatments barely more than a few steps from your sun lounger. The food is excellent quality with plenty of variety and a comparable price to outside restaurants.

The rooms are spacious and well furnished, some with balconies. My only complaint is that the bathrooms could do with a make over, they are small, dark and tired so I hope that will be fixed soon.

Shopping and eating is only a short $1.50 taxi ride away or if you feel the need for some exercise it's a 15min walk to Jalan Tamblingan and not much more to the beach.

Room Tip: Rooms furthest from the road are best to avoid the noisy traffic on the Ngurah Rai Bypass Road.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Whakat1k1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, September 13, 2012
dear Lorraine S,

first of all, we'd like to thank you for your positive comments. they are very good efforts and support us to maintain our best service. Putu, Alit, Dede, other staffs and management shall improve our self to make the resort even better. we apologize about the bathroom inconvenience. we promise you by the time you come back to our resort, it will be changed as new.
and again thank you and we are looking forward to serve you again in your next visit.


best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
228 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed August 19, 2012

If you have read any of my other reviews, you might guess that we own timeshare with Royal Beach Resorts. We do. When on holiday in Bali for the fourth time, with our then 2 yo daughter, my husband organized to go to the spiel, and get a free week in Bali. Well, now she is 10, and has a 7 year old brother, and we have converted to points and have the equivalent of 2 weeks in a 2 bedroom villa. Useable at any of the resorts in south east Asia, and bankable for a couple of years, or we can swap for other resorts. The annual maintenance is steep. The plus is that it makes us take relaxing holidays and it Is the best style of holidaying with kids, which is why we did it. All the Royal resorts in Bali are smaller, intimate, with various styles of accommodation, from 2-3 br villas to hotel rooms. I even recall giving feedback at some point that they should get a resort in Sanur. Bingo. They bought and renovated a cute little place, tucked behind buildings on the bypass. Cleverly positioned fountains disguise the traffic noise, which, in Bali tends to quiet down after 8-9pm. The pool is right out front of the building, and the restaurant is the time we stayed, tucked behind it at the rear of the block. Sunken bar off the pool. It really was perfect for a family with kids. Can see them from the rooms easily, great pool, as always great personal staff, and spotless. Once you get used to crossing the bypass, you can walk to the beachfront or the Jalan Tamblingan restaurant and bar strip. The food is great, of course, and not as cheap as outside. But how nice to dine a few steps away from your peacefully sleeping kids, from where you can see the door to your self contained villa, at a table in front of the pool, in the moonlight, the fountains playing, the fragrance of frangipani in the warm air....Bliss.

Room Tip: Ask for what you need, hotel room, one or two bedroom apartment, etc. 2 bedroom villas on bottom fl...
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank switchedoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, August 21, 2012
Dear Switchedoff,

we have received your review as a huge motivation for us to maintain our good work of performing service to our guest. we are currently working on new projects to improve our facilities. gate renovation, new restaurant, gym, etc. thank you for your concern, and looking forward to serve you again in a very near future.

best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 18, 2012

If you are looking for a relaxing holiday spot with comfort and friendly service then the Royal is all that.

Room Tip: Away from entrance and water fountain for peace and quiet
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  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank muzzmega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, July 24, 2012
dear muzzmega,

thank you for your valuable time to write this review for us. we will keep on improving our service and facilities. thank you and looking forward to serve you again in very near future.

regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Karma Royal Sanur

Property: Karma Royal Sanur
Address: Jl. By Pass Ngurah Rai, Sanur, Denpasar 80228, Indonesia (Formerly Royal Sanur: Royal Bali Beach Club)
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#22 Family Hotel in Sanur
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Located in Sanur, Bali’s biggest traditional village and one of the most established tourist areas, this newly refurbished property offers access to everything you could hope for. From fine restaurants and modern entertainment, traditional village drama and dance to the Bali Safari Marine Park or the Bali Zoo Park all within a half hour drive there is something for everybody. It is also a great starting point for those of you looking to get out and about to see the island with tours to areas including Kintamani, Lake Batur, Puri Tirta Empul, Bedugul, Botanical Garden and Tanah lot. Relax by the pool in beautifully landscaped surrounds or take a wander along the paved beach side path running the full length of Sanur where you can check out a multitude of shops & restaurants. The Royal Bali Beach Club at Sanur is only 20 minutes drive from Denpasar Airport & Waterbom Park. Ubud, Bali’s cultural centre featured in the famous book and movie "Eat Pray Love" is only a short drive away. With a range of Studio, One-Bedroom Combination and Two-Bedroom apartments, a number of which have their own private balconies and or full kitchen facilities, this resort offers something for everybody giving you the opportunity to not only enjoy the delights of staying on a tropical island but also to gain a real appreciation of Balinese culture and local life. ... more   less 
Also Known As:
The Royal Bali Beach Club Sanur Hotel Sanur
Karma Royal Sanur Bali

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