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“Very friendly resort”
Review of Karma Royal Sanur

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Karma Royal Sanur
Ranked #46 of 78 Hotels in Sanur
Certificate of Excellence
Tavira
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Very friendly resort”
Reviewed September 14, 2012

Stayed here in June/July 2011 and thoroughly enjoyed it once my wife conquered her fear of crossing the bypass outside. It is tucked away just of the bypass but you can hardly notice the noise from the traffic. The garden/pool area is beautiful and well tended.
As in most Royal Resorts in Bali, the staff are very welcoming, friendly and helpful; my wife contracted an eye infection while we were there and when the reception staff noticed they immediately whisked us off to the local hospital for treatment.
Food was good as well although we mostly ate off the resort. The beach is only a 10 minute walk away and there are some lovely places to stop, have a drink and/or a snack and just watch the world go by.
Will definitely go again.

  • Stayed October 2011, traveled as a couple
    • Value
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Helpful?
4 Thank LambchopTavira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, September 19, 2012
Dear LambchopTavira,

we would like to thank you for all of your positive comments about us. as you know that 5 stars is not only about how big the property is, it is also about how high the standard of the service. therefore we keep on improving our self to make the guest's stay satisfying. and again thank you. we are looking forward to serve you again.


Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Wellington, New Zealand
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 12, 2012

We have travelled to Bali regularly since 1987 but our previous visit was such an unpleasant experience of ripoffs that we had said we'd never go back. It was the chance to revisit Sanur that tempted us and our stay at the RBBC Sanur has rekindled our love of Bali. We will be back next year.

RBBC is a small intimate hotel that welcomes you like family. All staff from day one know and address you by name. From Putu's smiling good morning at breakfast each day to Alit's happy hour service and manager Dede's "nothing is too much trouble to put right" you will never be better looked after.

The hotel has a small pool with swim up bar amidst well maintained gardens. The in house spa provides heavenly treatments and daily specials of 2 for 1 or 1/2 price treatments barely more than a few steps from your sun lounger. The food is excellent quality with plenty of variety and a comparable price to outside restaurants.

The rooms are spacious and well furnished, some with balconies. My only complaint is that the bathrooms could do with a make over, they are small, dark and tired so I hope that will be fixed soon.

Shopping and eating is only a short $1.50 taxi ride away or if you feel the need for some exercise it's a 15min walk to Jalan Tamblingan and not much more to the beach.

Room Tip: Rooms furthest from the road are best to avoid the noisy traffic on the Ngurah Rai Bypass Road.
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  • Stayed September 2012, traveled as a couple
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Helpful?
4 Thank Whakat1k1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, September 13, 2012
dear Lorraine S,

first of all, we'd like to thank you for your positive comments. they are very good efforts and support us to maintain our best service. Putu, Alit, Dede, other staffs and management shall improve our self to make the resort even better. we apologize about the bathroom inconvenience. we promise you by the time you come back to our resort, it will be changed as new.
and again thank you and we are looking forward to serve you again in your next visit.


best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
228 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed August 19, 2012

If you have read any of my other reviews, you might guess that we own timeshare with Royal Beach Resorts. We do. When on holiday in Bali for the fourth time, with our then 2 yo daughter, my husband organized to go to the spiel, and get a free week in Bali. Well, now she is 10, and has a 7 year old brother, and we have converted to points and have the equivalent of 2 weeks in a 2 bedroom villa. Useable at any of the resorts in south east Asia, and bankable for a couple of years, or we can swap for other resorts. The annual maintenance is steep. The plus is that it makes us take relaxing holidays and it Is the best style of holidaying with kids, which is why we did it. All the Royal resorts in Bali are smaller, intimate, with various styles of accommodation, from 2-3 br villas to hotel rooms. I even recall giving feedback at some point that they should get a resort in Sanur. Bingo. They bought and renovated a cute little place, tucked behind buildings on the bypass. Cleverly positioned fountains disguise the traffic noise, which, in Bali tends to quiet down after 8-9pm. The pool is right out front of the building, and the restaurant is the time we stayed, tucked behind it at the rear of the block. Sunken bar off the pool. It really was perfect for a family with kids. Can see them from the rooms easily, great pool, as always great personal staff, and spotless. Once you get used to crossing the bypass, you can walk to the beachfront or the Jalan Tamblingan restaurant and bar strip. The food is great, of course, and not as cheap as outside. But how nice to dine a few steps away from your peacefully sleeping kids, from where you can see the door to your self contained villa, at a table in front of the pool, in the moonlight, the fountains playing, the fragrance of frangipani in the warm air....Bliss.

Room Tip: Ask for what you need, hotel room, one or two bedroom apartment, etc. 2 bedroom villas on bottom fl...
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  • Stayed September 2011, traveled with family
    • Value
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Helpful?
6 Thank switchedoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, August 21, 2012
Dear Switchedoff,

we have received your review as a huge motivation for us to maintain our good work of performing service to our guest. we are currently working on new projects to improve our facilities. gate renovation, new restaurant, gym, etc. thank you for your concern, and looking forward to serve you again in a very near future.

best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 18, 2012

If you are looking for a relaxing holiday spot with comfort and friendly service then the Royal is all that.

Room Tip: Away from entrance and water fountain for peace and quiet
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  • Stayed July 2012, traveled solo
    • Value
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Helpful?
6 Thank muzzmega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, July 24, 2012
dear muzzmega,

thank you for your valuable time to write this review for us. we will keep on improving our service and facilities. thank you and looking forward to serve you again in very near future.

regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Molesey
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 13, 2012

This was our second visit to Bali and the first time at this resort. Good rooms and facilities but being on the main road was a bit of a shock although we really didn't notice the traffic that much. The staff were typically Balinese always smiling, helpful and friendly and we could not have asked for more. The food was good and an excellent selection suitable for all, we ate there every day but never tired of the choice and quality of the food all freshly cooked to order.
We walked to the beach once but it was a bit far for a couple of oldies, taxis are available and good value, we didn't bother again as the pool was more than adequate and there was so much else to do. Hiring the resort car and driver was great value and added extra local knowledge to the trips.
We could not fault the resort or the staff, a great stay thank you all.

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
5 Thank Johnatjasperlodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, July 16, 2012
Hi Johnatjasperlodge,
it is a pleasure to serve you as best as we could, and we are glad that you are satisfied. thank you for your review, and we will find a way to substitute the inconvenience with more additional resort's activities and facilities. so it will be a new resort with the same best service.
thank you, and we are ready to serve you again in the future.

best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 29, 2012

My husband & I stayed here from 16th to 23rd June & absolutely loved it! the Hotel was clean, pool sparkling, Restaurant food delicious, Spa treatments heavenly, but most of all it was the wonderful, friendly staff that made our holiday so enjoyable! All the staff deserve commendation but some of the special ones that stood out to us were Putu, Dede,Rahwee, Alit, Lila, Widi, Angie,Sabrina,Mini,Nonik & my extra special Spa girl with the magic massage hands, Liya.We would not hesitate to recommend this Hotel to others & definately look forward to returning in the future.Thanks again to all the wonderful staff that made our holiday so enjoyable! Kind regards, Lesley & Paul Castle.

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
5 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, July 16, 2012
Dear Paul C,
It is a magnificent pleasure for us that you remember and mentioned the name of our staffs.
thank you. we are glad that our staff did serve you well. we will keep this good work or make it even better.
thank you, and we are ready for your next stay with us at anytime.

best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 14, 2012

Stayed here from 26 May to 9 June. This was our 2nd time & wouldn't hesitate to stay again. I agree with other reviews. Rooms are good, clean, great facilities. Small resort which makes it so intimate. Within a couple of days all the staff were calling us by our names. They looked after us so well. Chef is great, kitchen cleanliness could not be faulted.
Although not on beach, we enjoyed our walk there. Should take about 10 mins however so much to stop at on way, often took us an enjoyable hour.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank sharon1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Royal Sanur, responded to this review, July 16, 2012
hi sharon1943,
we received your review as our great compliment. thank you so much.
our motivation to maintain a good work. we also are improving in every aspect,
so when you come back to our resort, you will receive a better service.
and again thank you, we hope to see you again in very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Karma Royal Sanur

Property: Karma Royal Sanur
Address: Jl. By Pass Ngurah Rai, Sanur, Denpasar 80228, Indonesia (Formerly Royal Sanur: Royal Bali Beach Club)
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#22 Family Hotel in Sanur
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Located in Sanur, Bali’s biggest traditional village and one of the most established tourist areas, this newly refurbished property offers access to everything you could hope for. From fine restaurants and modern entertainment, traditional village drama and dance to the Bali Safari Marine Park or the Bali Zoo Park all within a half hour drive there is something for everybody. It is also a great starting point for those of you looking to get out and about to see the island with tours to areas including Kintamani, Lake Batur, Puri Tirta Empul, Bedugul, Botanical Garden and Tanah lot. Relax by the pool in beautifully landscaped surrounds or take a wander along the paved beach side path running the full length of Sanur where you can check out a multitude of shops & restaurants. The Royal Bali Beach Club at Sanur is only 20 minutes drive from Denpasar Airport & Waterbom Park. Ubud, Bali’s cultural centre featured in the famous book and movie "Eat Pray Love" is only a short drive away. With a range of Studio, One-Bedroom Combination and Two-Bedroom apartments, a number of which have their own private balconies and or full kitchen facilities, this resort offers something for everybody giving you the opportunity to not only enjoy the delights of staying on a tropical island but also to gain a real appreciation of Balinese culture and local life. ... more   less 
Also Known As:
The Royal Bali Beach Club Sanur Hotel Sanur
Karma Royal Sanur Bali

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