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“Fantastic Experience!”
5 of 5 bubbles Review of Joe's Gone Diving

Joe's Gone Diving
Ranked #4 of 134 Tours in Sanur
Certificate of Excellence
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Attraction details
Owner description: Joe's Gone Diving Bali is a Dutch-owned PADI 5* IDC dive center in Sanur on Bali, managed by Jan and Mirjam. We arrange all your daily scuba diving trips, dive safaris and PADI courses up to PADI IDC staff Instructor on Bali for you. At Joe's, we like you to get the most out of this impressive dive destination and make your precious time off relaxing and fun. How? We always dive in small groups with experienced dive masters & instructors and have excellent facilities.
Singapore, Singapore
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
“Fantastic Experience!”
5 of 5 bubbles Reviewed December 3, 2012

My fiance and I did and open water and rescue courses with Joe's. It was a last minute arrangement by email the day bfore we arrived and we jot hooked up to an instructor each and we were on our way. The team and Cornileus helped my fiance to get through her open water diver course - a course she never thought was possible to complete due to her seasickness and fear of depths. Had an absolutely fantastic time! Cudos to my instructor Tarryn who was an awesome instructor - knowledgeable, well organised, patient and fun! Not forgetting Mirjam for your excellent acting skills as a diver in disttress!

Visited December 2012
Helpful?
Thank LesterChong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • Dutch first
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English first
London, United Kingdom
Level Contributor
81 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
“well organised and friendly”
4 of 5 bubbles Reviewed November 27, 2012

Arranged this via email and all went smooth, price and package was organised in advance of only a few days but none the less we were accommodated for.

I hadn't dived in 10 years and my buddy was a little nervous and was doing her advanced with Joe's.

Our DM was Tarryn a South African female who was very friendly and informative. She was also a good source of conversation outside of diving to occupy time between dive sites.

We also dived with a Ben who was completing his DM course. He led a dive and i had no issue with this and Tarryn was present at all times besides.

Considering i hadn't dived in 10 years i did a refresher at the same time my buddy was doing her diving. It came straight back and there was nothing that i felt uncomfortable with.

Transport was in a suitable Multi-People Carrier which had working air con. There were 2 others in our party and they had a separate DM so as to allow them to dive separate routes.

Lunch on the Sanur dives was undoubtedly far superior to what i was expecting. The Nasi Campur was delicious and well portioned. At Tulamben it was not as good but much more in line with what i expected.

Only criticism was that we paid for 5 dives and 2 dives were in fact merged into one with a resurface and then decent to a different location all using one tanks air supply. Now, it is only fair to say i didn't mention this at the time so Joe's had no opportunity to respond however it was certainly not clear until we were about to dive that this was the intended plan of action.

This does not really detract from the otherwise great service, and of note the equipment was all in working order and nothing looked worn out or in need of replacement.

Would recommend to others.

Visited November 2012
Helpful?
Thank Richard_Lewsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
“Incredible diving experience with Joe's gone diving -Sanur, Bali”
5 of 5 bubbles Reviewed November 5, 2012

I spent 5 incredible days diving with Tarryn at Joes gone diving! Eby...... You stood in for a really fun day too! I arrived in Bali with my open water qualification that I completed in Cape Town - a scary place to dive as a newbie. So for 3 days I did fun dives in Tulamben and Padangbai. Wow.....it was wonderful to have my kit packed in the van in the morning, taken out and to the dive sites and then........washed out and hung up to dry at the end of the day!!!! Thanks so much guys!! I eased into the warm and easier dives and then started my Advanced Diving Course over 2 days. Tarryn was both professional and gently patient with us all and as a result we all (4 in the group) had a really good experience. In fact one of the other ladies in the group said she did not enjoy her Open Water Course at all and felt unprepared to go on, but that after the Advanced Course with Tarryn, she was excited for her next diving experience. All the staff ay Joes are friendly and a huge thanks to Jan, the owner for assisting in making this time so special, even providing prescription lenses for my mask ! I can highly recommend Joes to anyone looking for a good, professional and fun diving experience in Bali

Visited November 2012
Helpful?
Thank BHDandJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
677 reviews
268 attraction reviews
common_n_attraction_reviews_1bd8 1,858 helpful votes
“A Mixed Bag - Mostly Good But...”
3 of 5 bubbles Reviewed October 22, 2012

We did 2 days of Diving with Joe's Gone Diving in Sanur, and had mixed experiences. The first day we dove Tulamben (the USAT Liberty) and the second day we dove Nusa Penida, both were great dive sites and we had a great time underwater. The shop is a Dutch-run companies and most of the instructors are Dutch, so naturally most of the divers were also Dutch, at least on our first day. The second day there were only 2 divers other than me.

The first day was Tulamben. The owners were a pleasure to deal with, very friendly and personable, and also very professional. They offered pick-up and drop-off at our hotel, which was great, and the were exactly on time both days. We rented dive gear, which was top quality in good condition. Even computers were included. The only problem we had were the booties which were too soft for use at the rocky beach in Tulamben and kept coming unzipped throughout all of our dives. I never have that problem with my booties at home, and haven't really had that problem with other rental gear either. Weird. Minor problem, everything important was great gear-wise.

We took ground transport with 2 other divers in a rather loud and somewhat uncomfortable VW-type Vanagon (like that at least), which took about 2 hours. While there was a bit of crazy driving going on, it wasn't too bad and nice to see the scenery of "the Real Bali" along the way. The roads are small and winding, it's not an easy drive at least the second half, but nice to see.

As we arrived to the beach park, we were suprised to find out that it was to be a beach entry dive. We were even more surprised to find out we were expected to set up all of our own rental gear (which was different from our own so a bit of insecurity there), change our own tanks, and tear down all of our rental gear. Real do-it-yourself diving. No assistance whatsoever from our divemaster who was doing her own thing in another area and didn't even check our rental gear setup to make sure that it was set up correctly before our dive. Before we knew it she was out in the water and we were still on shore. The beach was rocky, slippery and treacherous to stand as you made your way out to the water - other divers were being assisted by their divemasters to get safely in and out of the water, while we were left to slip and stumble carrying heavy tanks on the rocks while the surf came in around our legs. We made it out without incident, though struggling to stand as I helped my wife who was almost falling down every step.

Once in the water, all was well, and the divemaster was enthusiastic about finding sea life, and pointing it out to us. She had an eagle eye for small things, and we saw sea life we'd never before seen. That was really great. The USAT Liberty was a very nice dive site, we saw a ton of great things, and had a very nice dive.

Then it came time to get out, and this time our divemaster fell on the rocks and pulled my wife down with her. My wife then got pounded by the surf as I tried to help her get up - the divemaster went ashore. Luckily as she struggled to gain footing a guy from another dive shop came over and assisted. My wife was hurt, but a trooper, and was exhausted from the exit. Changing the tanks, taking care of the gear, and hauling the tanks around on the beach while exhausted from these events didnt sit well with her. We had lunch in a nearby restaurant - Indonesian Food - which was nice enough. Back to the beach to put on the gear and go back out.

Same struggles the second entry, same lack of assistance or interest by our DM, wife giving me an earful by this time. Second dive was Coral Gardens, which was quite an ugly dive site really, with a current, but I think I saw every sea creature on my cards on this one dive. Leaf Scorpionfish, 2 Frogfish, Ribbon Eels, Slugs, Morays, Cuttlefish, octopus, big Napolean Wrasse, all kinds of small things. Almost all were spotted by our DM who demonstrated the same enthusiasm and eagle eyes as on the first dive. Very impressive spotter, and that made our dive so much better than it would have been otherwise. But, after the dive on the exit, my wife fell again, the same story as before, lots of struggling in the surf - I was so hectic trying to help her as well as keep my own balance that I lost my video camera. Back on the beach finally, tear down all our own rental gear, then collapse in exhaustion in the vehicle on the way home. Hard to sleep though because our driver was driving like a maniac and we had to keep our eyes closed not to freak out. We left well after the other vehicle but arrived well before them.

Back at the dive shop, all was well, they had fruit for us and everyone hung out and chatted and filled out log books, and we were dropped off at our hotel. Except for the bad driving on the way home and especially the lack of any assistance on the beach with equipment and entering and exiting the water, we had a good day. However, my wife was quite upset and said no way to diving the next day.

The next day, it was only me diving, we went out on a boat. This was a more typical dive where the guys on the boat assisted us with the gear, easy entry, tiny ladder on the boat that I slipped off of was the only problem, otherwise nice boat, good crew, and the new DM was personable. In the water, we went to Manta Bay and saw a dozen giant mantas - very cool! Really bad visibility but it was shallow and no problem to see the mantas. Then we went to Toyapakeh, which was an aquarium dive - beautiful, millions of fish, slow gentle drift (at least on this day), nothing big or really different, but just relaxing and beautiful. I expressed an interest in seeing Mola Mola, but then we went to a site not known for it, that was disappointing particuarly on a beautiful day when sites like Crystal Bay were calm and packed with divers, but it's hard to complain, Toyapakeh was a really enjoyable dive. 45 minute boat ride to Manta Bay, so take a seasickness pill before leaving.

Back to the shop, had lunch there (included in the price), and chatted for a while. A great day of diving the second day and I almost missed it because I was so stuffed up that morning. Luckily it cleared up in time and all was well.

While the do-it-yourself diving, crazy driving and lack of attention at Tulamben were not appreciated, the rest of our experience with Joe's Gone Diving was a good one - they were otherwise professional and the first DM really gave us some highlights under the water. Excellent rental gear (except the booties), nice hanging out at the shop, gave us lunch in the price, but we certainly have been taken care of a lot better during the dive with other shops than we were at Tulamben, and the other shops seemed to be doing a lot more for their divers than ours was. All things considered, it was a pretty average experience - some good, some bad - seems like a professionally run shop so I'm confident the owners will address these issues for future divers.

Visited October 2012
Helpful?
54 Thank Johann&Sandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joesgonediving, Owner at Joe's Gone Diving, responded to this review, October 23, 2012
Dear Johann,

Thank you for your honest feedback, we really enjoy hearing from our guests as it helps us to find new ways to improve our clients experience.

We have had a few problems with the booties you used in Tulamben there is unfortunately no catch to stop the zips from coming down during the dive, we are upgrading all of our boots to the newer versions which have a catch-hopefully when you next visit we will have replaced all of the old kind.

Thank you for your honest review of our Divemaster, Tulamben can be a slightly challenging site to enter and exit on days when there is some surf, while our Divemasters always have the best of intentions at heart, they perhaps did not pick up on your need for some extra assistance, we have asked them to be more attentive of the guests coming in and out of the water as well as with the equipment set up. Great that you enjoyed your time under water so much, she really is a master and finding all the macro life. I'm sorry that the challenging entry and exit put a dampner on your experience that day.

The traffic and driving in Bali can be somewhat chaotic at times, we use a wide variety of drivers and are always striving to find the balance between arriving promptly and driving safely, we will address this more going forward and hope to find that delicate balance.

We are sorry that the trip did not meet your expectations and hope that you will be back in the future for a more enjoyable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dordrecht, Zuid-Holland, Netherlands
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Had an amazing experience!”
5 of 5 bubbles Reviewed October 13, 2012

I went on a 17 day diving trip to Bali with 4 friends. Three of those friends already had their Open Water certificates. The 4th friend and me did our Open Water course at Joe's, while the others went on fun dives with a different shop in Padangbai (they thought that would be better, because that shop was closer to the dive).

I can honestly say, it was one of the best, most fun times I've had in my life. An adventure which I won't forget for a long, long time.

After we got our Open Water certificate we did 3 more day of fun dives with Joe's. All in all we did two days of diving in Padangbai (one day was part of the course), two days of diving in Tulamben (again, one day was part of the course), and one day of diving at Manta Point + Nusa Penida.

After that we did one more day of diving in Padang Bay, (Gili Mimpang and Gili Tepekong) with our three friends and their diving shop in Padang Bay (Water Worxx). These two dives were amazing, and the dive shop was very good as well. But it couldn't tip the level of personal attention and overall professionalism of Joe's.

At the end of our diving trip, we did one last day of diving in Menjangang Island. Maybe it was just me, or we had enough diving done the last weeks, but the huge wall dive couldn't come close to the dives we had done before. And the dive shop we went to wasn't the best either. They didn't even had size 13 boots and a XXXL wetsuit, so I had to dive in a t-shirt, my pants and a couple of socks instead of boots.

If my bank account will allow it, I will most likely return to Joe's next year. Maybe we get lucky and see some mola mola's and some manta's this time :D

Visited October 2012
Helpful?
Thank PaulGerritsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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