I had the opportunity to dive with Bali Scuba during my dive trip to Bali, and I was greatly impressed by their service.
Staff are very friendly and helpful, and made us feel very comfortable from the first day. The dive centre is well equipped with numerous training rooms, a 3m deep swimming pool where pool sessions are conducted and an air fill facility which does nitrox. As nitrox is provided to nitrox certified divers for free, I decided on the spot to do my nitrox course, which was efficiently arranged for by the dive centre.
We did a total of 8 dives at Tulamben and Nusa Penida. All logistics for the dive trips were very well planned and executed, and virtually everything from the loading and unloading of equipment to the land and sea transportation was efficiently handled.
We rented a full set of equipment from Bali Scuba including 5mm wetsuits (waters at Nusa Penida are really cold), and I was very impressed by the condition of their rental equipment. The rental was reasonably priced, and the equipment was relatively new and very well maintained, compared to the gear at many other dive centres I have dived with in Southeast Asia.
Special mention must be made of our dive guide Sammy, an instructor at the dive centre who was very experienced and knowledgeable of the local dive sites, and also a great guy to hang out with. He was very sensitive to the needs of my dive group, and was very safety conscious. One of my friends on the trip was a newly minted open water student, and Sammy was quick to notice on the first dive that he was not the most comfortable in the water. Immediately the next day an additional divemaster was allocated specially to accompany my friend, especially for the more challenging dives at Nusa Penida. It is such commitment to safety, and customer service we experienced at Bali Scuba that impressed me the most.
Will certainly dive with them again when I return to Bali.
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