Our travel agent booked our group of nine into this place. After 30 hours of traveling, I went to take a shower, and there was no hot water. I washed my hair in cold water. Only two people were on site to service this villa, and one determined that it was broken and not fixable. They offered us the option of showering in another room.
While they were tinkering with the shower, I asked the staff if we could have some ice. The staff woman nearby said "you can go get some down in the kitchen." We usually stay in places where the staff would go get it for us. This woman made it clear she had no interest in getting it for me. It made me wonder, what does she do other than cook breakfast?
There is no minibar in the room, so if you want a coke or beer or bottled water, you have to wander down the streets looking for a place to buy one.
Each of us spend much time trying to log on to the internet. It really did not work from this location. So three of us hiked down to a nearby hotel and sat in their lobby to write email and get messages.
For dinner we walked to the beach which is only two blocks away. At the beach, there were wonderful breezes, and it was so refreshing. It made me wonder, why didn't we just stay at one of these nice hotels at the beach?
We paid $250 for each of two nights for our room, with no minibar, no hot water and marginal service. In Ubud, Bali we have paid $50 a night for a nicer room and enthusiastic service. I am wondering if perhaps I was billed the wrong amount.
On the positive side, they did serve a nice breakfast to our group. Yet, I felt foolish for being so dumb to stay at this Villa Casis. But as they say, "A fool and his money are soon parted."
In general, you'll have more facilities, and a refreshingly cooler beach front location, if you simply stay at a beachfront hotel in Sanur.
Value | Rooms |
Location | Cleanliness |
Check in / front desk | Service |