We have been in Villa Shantitara more than once. we have travelled around the island but after few days we felt the urge to go back there.
Komang , is very discreet,you never see her, but as soon as you need her, she appears with a smile on her face.
She doesn't speak good english but there is Mario, the italian guy that does everything, from the gardener all the way up to the Chief,
He even helped us organize our tours, super great directions, small tricks to avoid traffic and most of all the diving with him, were uniques.
The house is a typical Bali house, with different building for each room, our had actually also the kitchen but we never used it, but is good to know you have your own huge fridge, never without cold drinks :)
The pool is the best, after a day discovering new things is so nice to get back home and enjoy the very nicely designed pool, not to menton the spa on the side, on which we had incredibles massages, you have to book it in advance, cause the masseuse does not live in, but its really really the place that gives the super relaxing feeling. We truly raccomend Villa Shantitara, also for its location, equidistant from all you need to see on the southern part of the island. P.S. The bed were big and confy, aircon worked well and hot water was not an issue