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The Zen Villas
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Reviews (278)
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All reviewsthe main roadevery morningbliss villasecurity staffbreakfast cookedprivate pooltucked awayturn down servicevilla experiencewater coolerminute walkspent nightsoutdoor bathroomfirst trip to balifour nightsrelaxing holidayshops and restaurants
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Reviewed September 9, 2013

This place has the wow factor! From the moment we first inquired about staying here everything was handled in such a professional and prompt manner. We ended up staying here twice during our Bali holiday, in Villa D for one week then we returned later to Villa E for 3 nights. Both villas were spacious, clean and well furnished and would recommend either of them. Zen's location is about a 10 min walk from the main street, or you can catch a cab for $2.50. Far enough away from the action to be peaceful but close enough for all your needs. Reception was always happy to call a taxi for us. 24 hour security made us feel safe at all times. We really loved the prices Zen charges for the extras, so inexpensive! The laundry service is excellent, the mini bar prices for Bintang, soft drinks, or snacks were comparable with the supermarket so why bother to cart it home yourself? Fresh drinking water was always available. Comfy bed, hot showers, TV, DVD's WiFi, all included. But it is the staff who really set this place apart. The Managers, Aussies Fiona & Trish, have obvious experience in customer service. All their staff are so well trained, it was just a pleasure to get to know them. They always used our names, were extremely polite and friendly, we loved them all. Special mention to Adi who just smiles all the time. Breakfast was delicious and cooked fresh in your villa each morning. Having your own pool was such a luxury, we didn't want to leave. Sanur is a good place to stay, much quieter than Kuta or Seminyak, but if you want to venture there, then you can get a cab or driver to take you for not very much. We had plans to visit many other places in Bali , but alas they didn't eventuate because we didn't want to leave our villa. We also had "in house" massage/pedicure/manicures which were divine. Congratulations to all the team, you really know how to make people feel at home. A truly wonderful and relaxing holiday. Expectations exceeded. Our first time to Bali, it won't be our last. Would return to Zen again in a heartbeat.

  • Stayed: August 2013, traveled as a couple
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1  Thank Marsupial23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this reviewResponded September 10, 2013

Dear Marsupial 23. WOW - thank you so much for taking the time to publish your fantastic review of The Zen Villas. We are all very pleased to hear that you had a truly wonderful and relaxing holiday, that we exceeded your expectations, and that you would return in a heart beat! Our team, particularly Adi, always enjoy a special mention - thank you! We hope to see you again very soon.

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Reviewed September 9, 2013

I stayed with my family at Zen Villas for 1 week. We arrived at night and it was very exciting to walk in between the gorgeous villas and discover our very special Serenity Villa as the last one. Zen Villas gave us wonderful moments with privacy, comfort and beauty. Good bed, hot shower, a very well equipped kitchen all in beautiful decor and the swimming pool with a strong jet of water where we could massage our feet after walking all day. The location is great because Sanur is a neighborhood that has shops and restaurants, but without being too crowded as Kuta, and is reasonably close to the attractions of the south of Bali. I strongly recommend to stay there. It really enhanced our family experience in Bali.

Room Tip: We really enjoyed Serenity Villa. We couldn't see much of the other Villas, since each one has it's own private place. The only thing we could see, our swimming pool was one of the biggest. Two suites and one of them has the typiccal Balinese shower open to the sky.
  • Stayed: August 2013, traveled with family
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Thank brasilBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this reviewResponded September 10, 2013

Dear brasilBarbara. We are all so pleased to hear that your stay at The Zen Villas enhanced your family's experience in Bali, and that you had wonderful moments with privacy, comfort and beauty. We hope you'll return one day to stay with us again.

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Reviewed September 9, 2013

We stayed here for the first week of our honeymoon in August 2013. It was a great place to unwind after our wedding and the flight. Having our own pool was a real luxury the villa was spacious and beautifully furnished.
Breakfasts were delicious and served on our outside dining room daily.
Staff were helpful and friendly.
It was a good base to explore Sanur and beyond.

  • Stayed: August 2013, traveled as a couple
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Thank chinesefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this reviewResponded September 10, 2013

Dear Chinesefish. Thank you for your kind words about your stay last month at The Zen Villas - we really appreciate it! We look forward to one day welcoming you back for an anniversary holiday.

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Reviewed August 28, 2013

My fiancée and I stayed at Tranquillity Villa H for a week in June 2013. Not only were that staff the moist delightful people we have ever met, the actual peace, calm and overall serenity of the villa exceeded our expectations. Upon arrival after a very long and tiring journey we were greeted warmly by all of the staff of site and check in was speedy. Our villa was exceptionally clean (as well as beautiful) and was fully stocked with much needed cold drinks (inducing beer!) and snacks. Food Menus from local takeaways were provided within the villa for you to order in, which we did on several occasions – with the food being absolutely divine! Staff at Zen were more than happy to pop to the local supermarket to shop on our behalf – all of them speaking very good English. Breakfast was yummy and nothing was ever too much trouble. We loved it so much we plan to stay at the same villa for our honeymoon in September 2014. Fiona, Trish & Co we can’t wait to see you all then and are very much looking forward to having yet another dream holiday with you. Thanks a million – one of the best experiences of our lives . Christopher & Carly.

  • Stayed: June 2013, traveled as a couple
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5  Thank CarlySimmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this reviewResponded August 29, 2013

Dear CarlySimmo. Wow - thank you so much for this wonderful review of your time at The Zen Villas! We're so pleased you had "one of the best experiences" of your lives and we can't wait to have you back next year for your honeymoon.

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Reviewed August 22, 2013

We stayed at the beautiful Zen Villas from the 15th-22nd of August. What can I say that hasn't already been said?
They are at the top of their game. From booking with the sales manager way back in March to departure just yesterday, everything went smoothly and ensured a stress-free holiday. It was our first time to Bali and staying here was a great introduction. The property is located away from the lively main road but near enough to walk and reception/security are happy to call a cab for you anytime.

Villa: We were given 2br Villa A (Serenity) and quite literally, our jaws dropped when Adi showed us in. From the water-feature steps by the gate to the rooms with glass doors looking out to the pool to the outdoor showers, it was beautiful. See pictures below. I like that it wasn't an open air living room and we could always lock the glass doors so my son wouldn't wander into the pool by himself.

Much to Adi's amusement, my son wanted to jump in the pool right away when we got there. I couldn't blame him, it was so inviting.I loved having the pool all to ourselves - my little boy learned how to swim here so we will always have a great memory of this place.

Staff: All are well-trained, very warm but still professional. They smile all the time -you can see they love what they do and are happy to help you in any way they can. We were allowed to check in early because the villa was ready and I think they knew we had a little boy with us who might need a rest. And..we were allowed to check out a bit late so as not to be too early at the airport.

Thank you so much Fiona for answering ALL our questions and allocating a villa perfect for our needs. Thank you so much Sri, Adi, Windi, Made, Kadek, Suti, Luh de, Ania, Angga, Dewa, Kadek and Nyoman (security), and all other staff for taking care of us especially my son. To Teja too who is their driver and took us to the airport.

You all made our holiday perfect and we will definitely be back again!

  • Stayed: August 2013, traveled with family
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2  Thank wandermum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this reviewResponded August 25, 2013

Dear wandermum. Thank you so, so much for the fabulous review of your stay at The Zen Villas. We are very happy to hear you think we are “at the top of their game” (although we believe there’s always room for improvement)! I will print this review and post it so all the team can see their names – well done for remembering them all - they will be tickled pink. We look forward to welcoming you back for another perfect holiday – don’t forget to email us directly for our special returning guest loyalty rate!

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