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Reviewed 3 weeks ago

When we stay in Bali we choose at RC Bali with their beautiful view from main lobby
Back their room was tidy and clean, nice staff too. In the evening after massage we came at RC lounge and bar for enjoy dessert, it sweet dessert and freshly cocktail too.
We love it

Date of stay: September 2019
1  Thank Shiyiru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

First time holiday in Bali with my family and we stay at the ritz Carlton Bali for one week, the place is very beautiful with view to close to the beach, in afternoon at ritz Carlton lounge and bar we order some Indonesian afternoon tea and a glass of cocktail, server is suggested me to try pear mojito is signature cocktails here, the taste is very fresh, thank you Warti and Yuda for taking care of us. We will come again in next holidays.

Date of stay: September 2019
Thank Fanwei12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ritzcarltonbali, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 3 weeks ago

Dear fanwei12,

Greetings from The Ritz-Carlton, Bali and thank you so much for sharing your awesome recent holidays stay experience with our Tripadvisor's readers and very happy to read that you have had a memorable family holiday with us with plenty of memories to cherish forever.

Our ``Ritz-Carlton Lounge and Bar” provides the best afternoon tea on the island and fully agree that the entire experience and environment is truly unique. The view being simply breath taking, coupled with the Ritz-Carlton lounge legendary level of personalized services as well as wide variety of choices with the best selection of signature teas and coffees, our chefs have also crafted an array of choices of three tiers of classic delicacies like éclairs, cakes, mini croissants, and sandwiches as well as traditional afternoon teas which consist of Indonesian sweets and savory light bites making it the perfect afternoon tea experience indeed.

Glad to also read that the attentiveness and genuine care delivered by our Ladies and Gentlemen have exceeded your expectation and thank you for highlighting especially Warti and Yudha from RC Lounge and Bar. Rest assured that I will be personally sharing your kind words and highlight with the entire team as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests.

Thank you for recommending us to our Tripadvisor’s readers as well as future potential guests as your recognition and kind words mean a lot to all of us and on behalf of all our Ladies and Gentlemen, I look forward to welcoming you back in the near future for another memorable holiday and family time at ``your home away from home``, here at The Ritz-Carlton Bali.


Sincerely Yours,

Karim Tayach
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

This is my first time in Bali and we decided to stay for one night at the Ritz Carlton. We booked a night in a junior suite located at the 6th floor and the room is beautiful with a fantastic view! The room was very spacious and comfortable with complete amenities. The best thing about my stay was the service! They really made us feel welcome. We had dinner at the beach grill and the 3 course set menu tasted great and presentation was good. We also loved walking around the hotel and sitting by the pool and beach. The koi pond area was also a great place to stop and sit for a while.

Date of stay: September 2019
Trip type: Traveled with family
Thank B00kW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ritzcarltonbali, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 3 weeks ago

Dear B00KW,

Greetings from The Ritz-Carlton, Bali! and thank you for sharing your memorable stay experience with our Tripadvisor readers, It had been such a pleasure to host you at our resort and my great appreciation for sharing your awesome review about your recent holidays stay experience.

Thank you for praising our spacious Suite which offers indeed a very wide space with a unique modular design which provides a sense of privacy at the same time keep it homey. With the double queen bed, it is enough space yet still comfortable for two adults and 2 children under 6 years old. This is great comfort for a family coming to Bali to enjoy a precious holiday time.

Very delighted to also read that you have enjoyed your dining experience at our seashore signature restaurant, the ``Beach Grill``. Our Beach grill restaurant is the perfect setting for special occasions and celebrations as its location by the beach, it is food variety and level of personalized services, all ensure that our guests will enjoy their time and will have a memorable experience such as yours. Another unique signature weekly event and very popular dining experience is our Sunday Brunch at the Beach grill offering a combination of fine dining appetizers and desserts selection along with a combination of live stations and gourmet main courses from which guests can choose from. An absolute non-miss culinary experience for sure.

Thank you so much for highlighting the warmth and genuine care and personalized levels of services extended by our Ladies and Gentlemen throughout your entire stay and I will personally share your recognition as kind words with the entire team in our weekly recognition event as I am sure that it will be an additional source of motivation for each and every one of our Ladies and Gentlemen to always create memorable experiences and provide the best personal services to all our guests.

Thank you so much again for recommending us to our Tripadvisor’s readers as well as future potential guests, and on behalf of all our Ladies and Gentlemen, I look forward to welcoming the entire family in the near future for another memorable holiday at ``your home away from home``, here with us at The Ritz-Carlton Bali.


Sincerely Yours,
Karim Tayach
General Manager

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Reviewed 3 weeks ago

We booked this property as a Ritz-Carlton standards we know. But we did not like it very much because the room seems outdate.

The restaurant is so bad for breakfast as well as the other restaurant conditions the food quality was really bad. The furniture at the restaurant most definitely not Ritz Carlton.
We were afraid the kids get sick from the food. We cancel our stay.

see photos:

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ritzcarltonbali, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 3 weeks ago

Dear Anthony B,

Greetings from the Ritz-Carlton Bali and thank you for sharing your feedback and preferences on your personal TripAdvisor blog and my sincerest apologies for not exceeding your personal expectations and for any potential mis-communication as having personally read through your stay description at our resort as well as past posting reviews you have had in other hotels and posted on your blog, I would love to have more details so as to enable us to potentially improve our offerings and services as our resort offers six very distinct dining venues namely and to start with our ``Senses`` restaurant as the main breakfast restaurant venue and offering a very vast array of stations and live cooking areas from countries and regions from around the world as diverse as Indonesia to China, Japan, Korea, India, The Middle East, Continental cuisines, a Children dedicated buffet, Continuous Pass around revitalizing juices as well as Chefs specialties of the day and many more ensuring that all tastes are catered and for the best start of the day possible, as well as our other venues such as both our beach side restaurants, ``Breezes`` (our Tapas restaurant and lounge) and our ``Beach grill`` restaurant along with our Pool area, and our cliff top restaurants open for Dinner, our Indonesian Specialties restaurant, ``Bejana`` and our Japanise Lounge and Bar, ``Raku`` further enhance the wide choice of dining venues our guests can chose from. Please also kindly note that our culinary and service teams are more than happy to always accommodate any food preference or intolerances one can have. For a more private and secluded environment, I would highly recommend the option of our Club lounge as it offers a very secluded environment with even a private pool for members as well as a fantastic value of five meals a day (Breakfast, Light lunch, Afternoon tea, Light Dinner and evening Cordials) along with all day long selected beverages at a special discounted price for our Bonvoy members and their families with Children being extended a 50% discount.

Being a family resort, our Ritz Kids offers both children and parents a great and unique environment of learning, bonding and fun with daily activities starting from 09 am until early evenings and matching all ages categories and ensuring that the little ones have an awesome time while parents can either join or enjoy a break by themselves.

On behalf of all our Ladies and Gentlemen, once again thank you for sharing your candid feedback with us and on behalf of the entire team, I look forward to be welcoming you back with us ``on the Island of the Gods`` in the future.

Sincerely yours,


Karim Tayach
General Manager

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Reviewed 3 weeks ago

this hotel is very comforteble,feel very good,recommend this hote for holidays, in the afternoon we try the nice afternoon tea at ritz carlton lounge and bar. The staff is friendly. And the view is very beautiful.

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
Thank Msgaoxini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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