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Novotel Bali Nusa Dua Hotel & Residences
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Reviews (3,096)
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1,439 - 1,444 of 3,096 reviews
Reviewed January 18, 2014

This hotel had been recommended to us and the room, breakfast and pool area lived up to our expectations. We loved the spacious and well appointed two bedroom apartment, particularly having a large fridge and living area. The breakfast had something for everyone. The one downside was the small, crowded "Beach Club" which is only accessible by hotel bus. Nusa Dua is a quieter area of Bali without as much humbugging by sellers. A great family holiday.

Stayed: January 2014
3  Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this reviewResponded January 19, 2014

Dear guest,
Greetings from Novotel Bali Nusa Dua Hotel & Residences!!

Thank you for your positive feedback posted on TripAdvisor.com. We are very pleased to know that you had enjoyable stay in our resort.

Total guest satisfaction is our most concern and it is reward for us to know that we able to give you lasting and memorable experience.

Once again thank you for sharing and we will be more than happy to welcome you back here in our resort in the near future.

Sincerely,
Mrs. Rachmah Pontoh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2014

Great place to stay for families. Multicultural clientelle. Within walking distance to Bali Collections. Big pool, lots of activities for the kids, beach club not so great and don't rely on advertised times for beach bus. Wonderful apartment - kids had own space, as did adults without having to lock/unlock kids in their section. All rooms led to living space which led out onto patio/deck.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
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Thank RobfromBusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this reviewResponded January 19, 2014

Dear guest,
Greetings from Novotel Bali Nusa Dua Hotel & Residences!!

Thank you for your positive feedback posted on TripAdvisor.com. We are very pleased to know that you had enjoyable stay in our resort.

Total guest satisfaction is our most concern and it is reward for us to know that we able to give you lasting and memorable experience.

Once again thank you for sharing and we will be more than happy to welcome you back here in our resort in the near future.

Sincerely,
Mrs. Rachmah Pontoh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2014

Excellent as always - due in no small part to the fantastic, helpful staff. Have stayed at the Novotel on multiple occasions and would have no hesitation about recommending to anyone. Will certainly stay again.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this reviewResponded January 19, 2014

Dear Guest,
Greetings from Novotel Bali Nusa Dua Hotel & Residences!!

Thank you for your positive feedback posted on TripAdvisor.com. We are very pleased to know that you had enjoyable stay in our resort.

Total guest satisfaction is our most concern and it is reward for us to know that we able to give you lasting and memorable experience.

Once again thank you for sharing and we will be more than happy to welcome you back here in our resort in the near future.

Sincerely,
Mrs. Rachmah Pontoh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this reviewResponded January 19, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 13, 2014

Stayed in a 3 bed suite with private pool. The suite was huge and the outdoor area was so private.The suite was cleaned every day. The staff was all so friendly and went out of their way for anything you wanted. One of our bags went missing by the airline and they rang the airline several times and kept us updated. Hotel had a shuttle bus to near by shopping mall with loads of restaurants and bars.
Private beach club was stunning very clean and well kept. Couldn't say enough good things about this hotel.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank sunny364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbalinusadua, Front Office Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this reviewResponded January 14, 2014

Dear guest,
Greetings from Novotel Bali Nusa Dua Hotel & Residences!!

Thank you for your positive feedback posted on TripAdvisor.com. We are very pleased to know that you had enjoyable stay in our resort.

Total guest satisfaction is our most concern and it is reward for us to know that we able to give you lasting and memorable experience.

Once again thank you for sharing and we will be more than happy to welcome you back here in our resort in the near future.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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