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“Nice place to stay”

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VOUK Hotel & Suites
Ranked #37 of 53 Hotels in Nusa Dua
Novokuznetsk, Russia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Nice place to stay”
5 of 5 bubbles Reviewed May 31, 2014

We were in Mantra Nusa Dua in the beginning of this May so our impressions are fresh enough
First of all, you should fully understand that where is no any useful infrastructure near hotel. No any shops or other restaurants and it's sad because hotel's restaurant is quite expensive so you can easily spend about $70 for the ordinary dinner.
Here is the main advise for the Mantra clients: be mobile by renting a bike or car because in this case you will discover the whole Bali island not just the Nusa Dua part and and it's worth it. The hotel also have small parking lot for guests but i think that during high season it has to be full.
But as a point for staying Mantra is very good. It's a comfortable and cozy place with quite developed hotel's infrastructure which includes organised transportation service at the main POI's of Nusa Dua such as Geger beach (in my point of view it's the best beach in Bali), Bali collection Mall, Discovery Mall, etc...
Breakfasts were nice with a good selection of local food and fruits but actually nothing special in comparison with Pullman for instance. ;)
Room was nice also it's almost new but with traces of bad organised repair and housekeeping i mean few old vine spots on the sofa and bad smell from the toilet sink.
Nevertheless it wasn't let's say reason for the bad mood 'cause it's usual for the middle price hotels in South East Asia you see what i mean.
4.5 out of 5.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yaroslav_CN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePuriNusaDuaBali, Owner at VOUK Hotel & Suites, responded to this review, July 28, 2014
Dear Yaroslav,
A sunny and breezy greeting from The Puri Nusa Dua.

Thank you for sharing your wonderful experience with us.

We are glad you enjoyed your stay with us, and happy to hear that you like Geger Beach.

We are constantly redefining our hotel facilities, and we hope that you can visit us again during your next trip to Bali.

Best Regards,
Management of The Puri Nusa Dua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
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English first
Melbourne, Australia
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 31, 2014

Had a very good feel when we first came through the doors. Service was excellent, very friendly hospitality. Would come back again in the future.
Had the best massage with chakra spa down at the basement, fantastic experience overall.

Room Tip: Beach view room is very pretty
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePuriNusaDuaBali, Owner at VOUK Hotel & Suites, responded to this review, July 28, 2014
Dear Rosa,
A sunny and breezy greeting from The Puri Nusa Dua.

Thank you for sharing your wonderful experience with us.

We are glad you enjoyed our room with the great view of the ocean. We had a recent change of name from Mantra Nusa Dua to Puri Nusa Dua.

We are constantly redefining our hotel facilities, and we hope that you can visit us again during your next trip to Bali.

Best Regards,
Management of The Puri Nusa Dua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bega
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 30, 2014 via mobile

Stayed 4 nights here in May, we booked a deluxe but were upgraded to the Panorama suite room 301 which is simply amazing, day bed on one balcony, chairs on the other to watch the lights of nusa dua flicker in the twilight overlooking the ocean. Balmy sea breeze just tops it off. The mantra has access to its own beach with sun beds, mantra taxi has a shuttle service to beach and Bali collections regularly. Pool is huge great for swimming laps.

Very good service, great value for money.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePuriNusaDuaBali, Owner at VOUK Hotel & Suites, responded to this review, July 28, 2014
Dear RachBega,
A sunny and breezy greeting from The Puri Nusa Dua.

Thank you for sharing your wonderful experience with us.

We are glad you enjoyed our room with the great view of the ocean. We had a recent change of name from Mantra Nusa Dua to Puri Nusa Dua.

We are constantly redefining our hotel facilities, and we hope that you can visit us again during your next trip to Bali.

Best Regards,
Management of The Puri Nusa Dua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
119 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed May 29, 2014 via mobile

We have just returned from an 8 night stay at this hotel. We were picked up from the airport, with a smile, ( even though it took us over an hour to clear customs)This is a really good hotel for the money that you pay. There is a free shuttle service to take you to the bali collection and the beach. The beach is about a 20 minute walk, but it is down roads which are inhabited by dogs, monkeys and the occasional large lizard or 2, so if you are not keen on wildlife then take the bus. The staff at the hotel are really lovely and the breakfast selection is good. The only negative point is that the exterior of the building is not good, with flaking paint and poor workmanship on show. However for the money paid this hotel provides a really good base , good rooms and pleasant staff.

Stayed May 2014, traveled as a couple
Helpful?
2 Thank chrisletrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePuriNusaDuaBali, Owner at VOUK Hotel & Suites, responded to this review, July 28, 2014
Dear chrisletrek,
A sunny and breezy greeting from The Puri Nusa Dua.

Thank you for sharing your wonderful experience with us.

We are glad you enjoyed a long stay with us. We had a recent change of name from Mantra Nusa Dua to Puri Nusa Dua. Rest assured we are fixing a lot of the defects as of now.

We are constantly redefining our hotel facilities and adding a lot of greenery, and we hope that you can visit us again during your next trip to Bali.

Best Regards,
Management of The Puri Nusa Dua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 26, 2014 via mobile

Myself and my girlfriend stayed at this hotel for three nights on the way back from Australia. We could not fault this hotel at all, we had a private pick up and drop off from the Airport. All the staff in the hotel were very accommodating from the moment we checked-in to checking-out. One of our favourite staff was a waiter named 'Sam' from the restaurant. Sam could not made are stayed anymore enjoyable if he tried. Thanks Sam. We had Breakfast, lunch and dinner at the hotel and could not fault the food all, there was a wide range of food to choose from and no matter what your ordered the food was amazing. Hotel rooms where very comfortable, clean and relaxing as well as the pool and bar areas.. I would recommend this hotel to anyone who is looking for a relaxing break in Bali. Thanks Mantra for giving us such a awesome break before returning to the UK.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Dan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePuriNusaDuaBali, Owner at VOUK Hotel & Suites, responded to this review, July 28, 2014
Dear Dan,
A sunny and breezy greeting from The Puri Nusa Dua.

Thank you for sharing your wonderful experience with us.

We are glad you enjoyed your stay with us. We had a recent change of name from Mantra Nusa Dua to Puri Nusa Dua. We are constantly committed to providing the personalized cozy service with great facilities to you.

Its a long way from UK but we hope that you can visit us again during your next trip to Bali.

Best Regards,
Management of The Puri Nusa Dua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya
Level Contributor
5 reviews
5 of 5 bubbles Reviewed May 24, 2014 via mobile

I stayed in this hotel only for one night but it was a remarkable stay ! Came to Bali at 10 am, check in time should be at 3 pm but receptionist was very helpful and can accomodate me for a early checkin. While waiting for our room , me and my husband and daughter went to had late breakfast. Restaurant is just in front of the swimming pool which is quite nice and cozy. Mantra also have pick up service to go to discovery mall, private beach club and bali collection which is very helpful from me. Room was very big ( i stayed in superior room the lowest category). They have 2 sofa and private balcony with sundeck . Overall , it is a very good and recommended hotel for family

Stayed May 2014, traveled with family
Helpful?
Thank JoSePh1nE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePuriNusaDuaBali, Owner at VOUK Hotel & Suites, responded to this review, July 28, 2014
Dear JoSePh1nE,
A sunny and breezy greeting from The Puri Nusa Dua.

Thank you for sharing your wonderful experience with us.

We are glad you enjoyed our spacious room. Our day bed on the balcony is perfect for relaxation during the summer months whereby the cool breeze from the ocean provides a superb comfort.

We are constantly redefining our hotel facilities, and we hope that you can visit us again during your next trip to Bali.

Best Regards,
Management of The Puri Nusa Dua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 23, 2014

We stayed here last week for 5 nights celebrating our 18th Anniversary. This hotel is a absolutely a steal deal. If you are looking for best at the very affordable price this is a place to go. We booked deluxe room but upgraded to panoramic view which was absolutely stunning. Obviously there are many cons but when I weigh all that compared to the price I was paying it does make a sense. One thing which makes you forget everything is a wonderfully trained staff. The staff is extremely friendly, helpful, understanding and ready to serve you all the time. They will make you feel very special. Definitely coming back, send me a deal!!

Room Tip: Update to a panoramic suite, we stayed in 301 looking over Mulia resort and Indian ocean and also a...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MohitSonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePuriNusaDuaBali, Owner at VOUK Hotel & Suites, responded to this review, July 28, 2014
Dear MohitSonia,
A sunny and breezy greeting from The Puri Nusa Dua.

Thank you for sharing your wonderful experience with us.

We are glad you enjoyed our suite with the great view of the ocean. Our staff feels very motivated to hear compliments directly from the guests.

We hope that you can visit us again during your next trip to Bali.

Best Regards,
Management of The Puri Nusa Dua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about VOUK Hotel & Suites

Property: VOUK Hotel & Suites
Address: Jalan Raya Nusa Dua Selatan, Nusa Dua 80363, Indonesia (Formerly The Puri Nusa Dua)
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Romantic Hotel in Nusa Dua
#29 Spa Hotel in Nusa Dua
#31 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — VOUK Hotel & Suites 4.5*
Number of rooms: 176
Official Description (provided by the hotel):
At VOUK Hotel & Suites (Ex Mantra Hotel and Puri Nusa Dua Hotel) you can truly immerse yourself in Bali. Relax and let your stresses float away in the azure blue resort style pool, a warmth combined with a level of service and attentiveness that will make you want to stay forever. Enjoy panoramic hill top views to the Indian Ocean or hillside vistas from your contemporary style accommodation with all the conveniences to make your stay comfortable. Our feature and facilities are fully equipped gymnasium, beach club, restaurant, wedding venues, mice facilities, bar and lounge, Chakra Spa, resort style pool, and 24 hour reception. Spacious 51sqm Superior room and Deluxe room for your convenience stay facilitated with individually-controlled air conditioning, Wi-Fi, private balcony with daybed, personal safe, bar-refrigerator, cable tv with international channels, lounge, tea & coffee making facilities, rain shower, full amenities, bathtub in Deluxe & Suite. Extra Spacious 102sqm at our Suites designed for family and facilitated with living room. Dining experience in Rasa Restaurant and Splash Bar that both facing the romantic pool. MICE is our specialties with an exceptional facilities to support different setup and panoramic views. There are multiple meeting and function spaces to selected, including a grand ballroom that can cater up to 400 guests cocktail. Located just 20 minutes from Ngurah Rai International Airport and in the heart of Bali’s 5-star destination Nusa Dua. Advantages: Panoramic views of Indian ocean Close to the Airport & GWK Culture Park Close to Pandawa Beach, Melasti Beach, Geger beach & Nusa Dua beach Close to Uluwatu Balinese historical temple & Jimbaran bay We will always continue to do our very best for our guest and we are currently upgrading the hotel to serve our guests better. More facilities will be added to provide a greater living experience, includes: Kids Indoor Playground Youth Games Room Chinese Restaurant Japanese Restaurant POOL BAR with BBQ Grill ROOFTOP BAR Souvenir Store 24 hours Virtual Drugstore 24 hours in-house medical assistance Orthopedic beds for Spinal problem guest Disabled friendly Seaview Terrace IP TV & IP Phone Internet Surfing in every room International Language Speaker In addition to these, we are also renewing our hotel rooms with a nicer design and better amenities. This renovation project will be completed by May 2016 and we are apologize for your inconvenience during your stay with us due to renovation. ... more   less 
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Also Known As:
VOUK Hotel & Suites Bali/Nusa Dua

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