We stayed in Mantra 3 nights and that was wonderful experience. I have never been in a hotel where is such a good service and nice staff.
First one example of this hospitality. About 20-years old guy who work in "car-lobby" name Zara ( don´t know how to write his name correctly) was extremely helpful. My brand new watch was broken and I bought that from Legian- Kuta. Zara make calls to Rip Curl shop and really tried to solve my warranty problems. Eventually I got new watch and that was delivered to Mantra. It was nice to see that someone was so good in customer service. All the time try do his best. That kind of worker is extremely valuable to the Mantra. Big thanks to him.
Also my wife got very sick during our stay and 6am I need to get to the pharmacy. Immediately guy from the reception gave me a ride to town and we got some medicine. Also staff from the restaurant take care of my wife and serve her excellent food to our room. They really want to help us and we really appreciated that.
These are just a few examples how friendly staff was. I just want to say to Mantra´s manager that you have hired excellent employee and give big thanks to them from us. (maybe small salary-bonus to staff :)
I recommend this hotel to everyone. Pool area is very nice and and gym was also good enough. Clean and nice room and quite large also. Shuttle bus to Bali collection work well and also taxi was cheap and easy to take. If you go to Nusa Dua ,try this hotel. Regards from Finland
- Official Description (provided by the hotel):
- At VOUK Hotel & Suites (Ex Mantra Hotel and Puri Nusa Dua Hotel) you can truly immerse yourself in Bali. Relax and let your stresses float away in the azure blue resort style pool, a warmth combined with a level of service and attentiveness that will make you want to stay forever. Enjoy panoramic hill top views to the Indian Ocean or hillside vistas from your contemporary style accommodation with all the conveniences to make your stay comfortable. Our feature and facilities are fully equipped gymnasium, beach club, restaurant, wedding venues, mice facilities, bar and lounge, Chakra Spa, resort style pool, and 24 hour reception. Spacious 51sqm Superior room and Deluxe room for your convenience stay facilitated with individually-controlled air conditioning, Wi-Fi, private balcony with daybed, personal safe, bar-refrigerator, cable tv with international channels, lounge, tea & coffee making facilities, rain shower, full amenities, bathtub in Deluxe & Suite. Extra Spacious 102sqm at our Suites designed for family and facilitated with living room. Dining experience in Rasa Restaurant and Splash Bar that both facing the romantic pool. MICE is our specialties with an exceptional facilities to support different setup and panoramic views. There are multiple meeting and function spaces to selected, including a grand ballroom that can cater up to 400 guests cocktail. Located just 20 minutes from Ngurah Rai International Airport and in the heart of Bali’s 5-star destination Nusa Dua. Advantages: Panoramic views of Indian ocean Close to the Airport & GWK Culture Park Close to Pandawa Beach, Melasti Beach, Geger beach & Nusa Dua beach Close to Uluwatu Balinese historical temple & Jimbaran bay We will always continue to do our very best for our guest and we are currently upgrading the hotel to serve our guests better. More facilities will be added to provide a greater living experience, includes: Kids Indoor Playground Youth Games Room Chinese Restaurant Japanese Restaurant POOL BAR with BBQ Grill ROOFTOP BAR Souvenir Store 24 hours Virtual Drugstore 24 hours in-house medical assistance Orthopedic beds for Spinal problem guest Disabled friendly Seaview Terrace IP TV & IP Phone Internet Surfing in every room International Language Speaker In addition to these, we are also renewing our hotel rooms with a nicer design and better amenities. This renovation project will be completed by May 2016 and we are apologize for your inconvenience during your stay with us due to renovation. ... more less
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- Also Known As:
- VOUK Hotel & Suites Bali/Nusa Dua