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“Mantra Most Magnificient”

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VOUK Hotel & Suites
Ranked #37 of 54 Hotels in Nusa Dua
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Mantra Most Magnificient”
Reviewed July 28, 2013

Our family (two adults and four children aged 20,19,16 and9) recently stayed at Mantra Nusa Dua for 11 nights. It was our first OS holiday and everything was FIRST CLASS.

The staff are friendly, timely and always smiling...almost members of the family in the end. My wife was even forgiving of the lip stick on my shirt when one of the staff gave me a hug when we were leaving.

I have no hesitation recommending the Mantra to family and friends. My only complaint is that I'm back in Australia.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank stannard_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraNusaDuaBali, General Manager at VOUK Hotel & Suites, responded to this review, July 30, 2013
Dear stannard_13,

Thank you for sharing your recent experience at Mantra Nusa Dua. We are pleased to hear you enjoyed your stay and are happy to be part of your family’s first overseas trip.

We look forward to welcoming you back next time you are in Bali.

Kind regards,
Gary Rosen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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290 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 21, 2013

We stayed back in April and were first time visitors to Bali. We loved our stay at Mantra Nusa Dua and found all aspects of the hotel amazing! The service was first class, the food was amazing and the hospitality was excellent. As first time visitors to Bali, we will definitly be back, and Mantra Nusa Dua is where we will be staying again. Thanks again to all the team at Mantra Nusa Dua for making a stay a most pleasuarable one.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Megan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket, Thailand
Level 5 Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 7, 2013

Good four star hotel near to Nusa Dua. Fresh design, well trained staff and quality breakfast. Room design works well. Is a value for money option for the Nusa Dua area. Is still early days and hotel has just opened so will take time to tweak the operation but is ready to operate.

Room Tip: Lots of stairs so be near an elevator
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  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank thephuketinsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 19, 2013

The staff are excellent, it is very clean, cleaned room everyday, the food was very good.
It is out of the way a bit, it would pay to hire a driver or get a taxi. We hired a driver to get around and we found that to be very good. Also massage facilities are very good.

Room Tip: The ground floor was fine, with a balcony and a day bed.
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  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
3 Thank skids066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 11, 2013

Our recent stay at your Hotel was a very pleasant experience indeed. We found your people extremely polite, cheerful and only too keen to assist us with any question or enquiry we may have had (and sorry, being first time visitors to Bali, we had a few !!). From the warm greeting in the morning at Breakfast to all their help during the day, nothing was ever too much trouble making it a most relaxing and friendly place to stay. The complimentary transfers to and from the beach with your own sun lounge in the shade of the umbrella waiting you is another very nice touch, and as for the pool - so nice and refreshing after a hot day out exploring this amazing place. Staying at the Mantra Nusa Dua certainly made our Bali holiday a memorable one and when we return we will definitely be coming back ! Regards, Leanne & Kingsley.

Room Tip: If you get to choose, the rooms on the 2nd and 3rd floor have awesome views!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank ElevenLJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 10, 2013

My wife and I recently returned from an 8 day holiday in Bali and one of the highlights for both of us was the last 3 nights we spent at Mantra Nusa Dua. Although the Hotel was not quite complete the staff more than made up for any inconveniences that arose because of the final works being carried out while we were there. As owners of a Mantra Unit in Australia and therefore regular Mantra Hotel patrons the experience was without doubt the most rewarding in our 10 years of being Mantra customers. We found the real difference was the staff in the Hotel right from the Porter on arrival & departure to the table Waiters & Waitresses right up to the Executive Assistant Manager, nothing was too much trouble and their polite, gentle manner was infectious and made a stay a real pleasure - well done to all concerned.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kingsley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 6, 2013

Our family stayed at the Mantra for 4 nights and although the hotel was not fully complete this in no way detracted from our wonderful stay here. The rooms were modern & stylish and we certainly enjoyed the very comfortable beds. The breakfasts were absolutely delicious as were all our meals at the restaurant. The highlight of our stay was the service and the friendly staff. I cannot speak highly enough of how welcome they made us feel and of the service they provided. Whether it was organizing a day trip or transport, or the simple things like providing a towel at the pool or a cool fresh face washer it was done with such warmth and the friendliest of smiles. Thank you to Gary his management team and staff who made this a truly wonderful stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Milan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraNusaDuaBali, General Manager at VOUK Hotel & Suites, responded to this review, July 21, 2013
Dear Milan,

Thank you for taking time out to write your review of your stay at Mantra Nusa Dua on Trip Advisor. We take pride in the service quality we provide and are happy to learn that you found our staff do their best. Your comments have been shared with the entire team.

It will be our pleasure to welcome you once again to Mantra Nusa Dua on your next visit to Bali.
Thank you for staying with us.

Best regards,

Gary Rosen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about VOUK Hotel & Suites

Property: VOUK Hotel & Suites
Address: Jalan Raya Nusa Dua Selatan, Nusa Dua 80363, Indonesia (Formerly The Puri Nusa Dua)
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Romantic Hotel in Nusa Dua
#30 Spa Hotel in Nusa Dua
#31 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — VOUK Hotel & Suites 4.5*
Number of rooms: 176
Official Description (provided by the hotel):
At VOUK Hotel & Suites (Ex Mantra Hotel and Puri Nusa Dua Hotel) you can truly immerse yourself in Bali. Relax and let your stresses float away in the azure blue resort style pool, a warmth combined with a level of service and attentiveness that will make you want to stay forever. Enjoy panoramic hill top views to the Indian Ocean or hillside vistas from your contemporary style accommodation with all the conveniences to make your stay comfortable. Our feature and facilities are fully equipped gymnasium, beach club, restaurant, wedding venues, mice facilities, bar and lounge, Chakra Spa, resort style pool, and 24 hour reception. Spacious 51sqm Superior room and Deluxe room for your convenience stay facilitated with individually-controlled air conditioning, Wi-Fi, private balcony with daybed, personal safe, bar-refrigerator, cable tv with international channels, lounge, tea & coffee making facilities, rain shower, full amenities, bathtub in Deluxe & Suite. Extra Spacious 102sqm at our Suites designed for family and facilitated with living room. Dining experience in Rasa Restaurant and Splash Bar that both facing the romantic pool. MICE is our specialties with an exceptional facilities to support different setup and panoramic views. There are multiple meeting and function spaces to selected, including a grand ballroom that can cater up to 400 guests cocktail. Located just 20 minutes from Ngurah Rai International Airport and in the heart of Bali’s 5-star destination Nusa Dua. Advantages: Panoramic views of Indian ocean Close to the Airport & GWK Culture Park Close to Pandawa Beach, Melasti Beach, Geger beach & Nusa Dua beach Close to Uluwatu Balinese historical temple & Jimbaran bay We will always continue to do our very best for our guest and we are currently upgrading the hotel to serve our guests better. More facilities will be added to provide a greater living experience, includes: Kids Indoor Playground Youth Games Room Chinese Restaurant Japanese Restaurant POOL BAR with BBQ Grill ROOFTOP BAR Souvenir Store 24 hours Virtual Drugstore 24 hours in-house medical assistance Orthopedic beds for Spinal problem guest Disabled friendly Seaview Terrace IP TV & IP Phone Internet Surfing in every room International Language Speaker In addition to these, we are also renewing our hotel rooms with a nicer design and better amenities. This renovation project will be completed by May 2016 and we are apologize for your inconvenience during your stay with us due to renovation. ... more   less 
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Also Known As:
VOUK Hotel & Suites Bali/Nusa Dua

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