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“Whats there not to love” 4 of 5 bubbles
Review of Grand Hyatt Bali

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Grand Hyatt Bali
Ranked #21 of 53 Hotels in Nusa Dua
Certificate of Excellence
Singapore, Singapore
Level Contributor
249 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Whats there not to love”
4 of 5 bubbles Reviewed May 30, 2014

gorgeous setting, great service, beautiful ambiance..whats there not to love in this hotel? Very courteous staff. Good restaurants with a lot of options in the buffet breakfast. Magnificient beach front which creates a beautiful setting for sunsets and sunning sunrises.

Room Tip: Though Nusa Dua is a good option, Sieminiak is the place to stay in Bali
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Richarocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review, June 5, 2014
Dear Richarocks,

I am delighted that you have enjoyed your stay with us and have carried back pleasant memories of our resort. Thank you for recognizing the great service delivered by our courteous associates. It is always rewarding to hear that our associates have positively impacted your experience with us. We are truly blessed with a great team and a unique property with magnificent beach, gorgeous setting and ambiance as you have stated. It is wonderful to know that the standard of excellence we strive to attain and sustain are appreciated.

I look forward to the privilege of welcoming you back to the Grand Hyatt Bali again soon.

Warm regards,
Amrit Gurung

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,304 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (528)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed May 29, 2014 via mobile

Second time I have visited this hotel. ..Its incredible...Staff are always friendly and helpful and the rooms and grounds are beautiful...Great for kids and adults. Private beach were your not hassled like Kuta etc.. Walking distance to some great restaurants and bars not to mention shopping.

Stayed May 2014, traveled with friends
Helpful?
4 Thank Kristy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review, June 5, 2014
Dear kristyl,

I was delighted that we were able to exceed your expectations during your second visit to the Grand Hyatt Bali and especially pleased to know that our associates were able to contribute significantly to ensure that you had a "amazing” holiday. Thank you for highlighting the genuine care and friendliness displayed by our team.

I appreciate your continued loyalty to the Grand Hyatt Bali and look forward to serving you again in the near future.

Sincerely,
Amrit Gurung

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
2 reviews
5 of 5 bubbles Reviewed May 28, 2014

It was for the first time my wife and I had gone to Bali. The Hyatt Bali in Nusa Dua is a perfect place to experience the island's beauty. The hotel is located in Nusa Dua a very quiet and romantic place for couples. Hyatt Bali has a private beach inside and there are many rides available for the guests. Many vendors allowed by the hotel can come on the beach to sell branded watches, paintings etc. Please bargain on all the items there to offer. On one of the day at the Restaurant they had organized the very famous Kecak dance for the guests. The decoration was beautiful and the staff at the hotel are very courteous. we enjoyed a lot there.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shahvikram13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review, June 3, 2014
Dear shahvikram13,

Thank you for visiting the Grand Hyatt Bali and for taking the time to post your feedback. We endeavor to provide experiences that are truly superior, so to hear that you had a truly peaceful and romantic vacation is extremely rewarding. Your mention of our “courteous” associates, décor & ambiance of the resort and beautiful Kecak dance in Pasar Senggol (Balinese Restaurant) are truly appreciated.

I hope you and your loved ones will visit us many times in the future and allow us to create more memories.

Warm regards,
Amrit Gurung


Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

The Grand Hyatt Bali is a fantastic resort destination if you are looking for a quiet place to relax in Bali.

The resort has everything you need and we found ourselves staying within the resort for our vacation only venturing out once to go snorkeling with a travel company.

They have a market place, evening dinner shows, some tasty restaurants on-site, a beautiful beach steps away from your room. The water here was amazing and warm.

Highly recommend the Grand Hyatt Bali.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rickyshin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review, June 2, 2014
Dear rickyshin,

Thank you very much for your generous endorsement of our resort. I am delighted to hear that you had a memorable stay. I was equally elated that you enjoyed the shopping arcade, Pasar Senggol dinner and cultural show, our eclectic restaurants in the resort premise and lovely beach.

I look forward to the pleasure of welcoming you and creating more memories.


Warm regards,
Amrit Gurung

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

My family stayed for 2 nights during end of May 2014, Grand Hyatt standards are there, but the furniture shows the sign of ages.
Beach location is perfect, pools are great, also the food.

When staying in this hotel, I recommend to just enjoy the beach and pool, so we can save car rental expenses.
Just outside the hotel (walking distance), there are shops and SOGO department store to visit, also Starbucks.

Room rate is very good, will comeback for our next visit...

Room Tip: Ask for the room location nearby the pool, as the resort is huge.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JalanHobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review, May 29, 2014
Dear JalanHobby,

Thank you for choosing the Grand Hyatt Bali on your recent visit to the island and for taking the time to share your feedback. I appreciate you highlighting the quality of food in our restaurants, amazing pools and the pristine beach that offers a perfect escape from your daily grind.

I also value your comment regarding the furniture in guest rooms ( which varies by Villages/Buildings) as it allows us an opportunity to revisit our products and service on offer. Please rest assured that we do have periodic upgrades of various areas of the resort taking place throughout the year.

We are thrilled to learn that you will be staying with us again. Thank you for your continued loyalty to Grand Hyatt Bali.

Warm regards,
Amrit Gurung

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed May 27, 2014 via mobile

Well this was the first time to visit the island. The hotel was incredibly accommodating and the ambience was superb so much so that i am going to organise a works conference there next year i would definitely recommend the hotel and you most certainly will not be let down by the wonderful warm and friendly staff everywhere in the resort. I also used the sports complex and had a tennis and squash partner provided by the hotel and they almost let me win the matches!!!!

Stayed May 2014, traveled as a couple
Helpful?
Thank cgjkperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review, May 27, 2014
Dear cgjkperth,

Thank you for choosing the Grand Hyatt Bali as the preferred address during your “first visit” to the Island of Bali. I am delighted that our team extended genuine care and warmth that is reflective of the “authentic hospitality” we strive to deliver. It is always rewarding to hear that our associates have positively impacted your experience with us, more so that you have decided to return with your colleagues in the future.

I trust my colleague from respective Sales department has already been in touch with you regarding your program for next year. Please do let me know if I can be of further assistance. The entire team joins me in looking forward to the pleasure of welcoming you back and creating more memories.

Sincerely,
Amrit Gurung


Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed May 26, 2014 via mobile

Like vintage wine, Grand Hyatt Bali is holding its own against the new kids on the block by offering exemplary service, warm hospitality and an affinity with Mother Nature that none of the chic hotels come close to.. Where else can you have breakfast (at the Grand Club lounge) in close proximity to wandering cranes, a school of geese and chance upon rare birds and squirrels? This is indeed a tranquil oasis of serenity that will transport its guests far from the maddening crowds! The only item on my wish list is to see the standard of F&B offerings being improved, especially for lunch!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shalom2218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBali, Director of Rooms at Grand Hyatt Bali, responded to this review, May 27, 2014
Dear Shalom2218,


Thank you very much for your endearing review and acknowledgement of a great experience. I am thrilled that we have exceeded your expectations with our exemplary service and “sincere” hospitality.

I will share your feedback with the entire team including our associates in Gardening, Housekeeping and Engineering who play an integral role behind the scenes by maintaining this “Oasis of Serenity” comprised of our own little ecosystem amidst lush tropical garden and meandering streams and lagoons. Your constructive comment pertaining to food and beverage offerings during lunch is duly noted and I appreciate your suggestions for improvements.

I am delighted that our efforts have made your stay an extraordinary one. It is gratifying to know that the standards of excellence we strive to achieve is appreciated. Thank you again for choosing the Grand Hyatt Bali and I look forward to the opportunity of serving you again in the near future.

Sincerely,
Amrit Gurung

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Bali

Property: Grand Hyatt Bali
Address: Kawasan Wisata, Nusa Dua 80363, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nusa Dua
#9 Family Hotel in Nusa Dua
#15 Romantic Hotel in Nusa Dua
#19 Spa Hotel in Nusa Dua
#19 On the Beach Hotel in Nusa Dua
#20 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Bali 5*
Number of rooms: 636
Official Description (provided by the hotel):
Nestled within the lush tropical gardens of the 41-acre beachfront property, the Kriya Spa will, in essence, be a wellness sanctuary, offering the discerning traveler an authentic Balinese healing experience with 24 luxurious spa villas for treatments and for full day spa programs. Reflecting its name Kriya – meaning ‘ritual’ in Sanskrit – this unique Spa will celebrate authentic Balinese healing forms with treatments based on ‘wellness rituals’ to promote positive health and anti-aging through the use of natural herbs, roots and essences. ... more   less 
Reservation Options:
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Also Known As:
Grand Hyatt Bali Hotel Nusa Dua
Grand Hyatt Nusa Dua
Hyatt Nusa Dua
Bali Grand Hyatt
Grand Hyatt Hotel Bali
Nusa Dua Hyatt
Grand Hyatt Bali Nusa Dua

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