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20 - 25 of 517 reviews
Reviewed September 24, 2019 via mobile

Good location to walk to the Bali Collection and beach although a shuttle service was provided by the hotel. Nice pool area and spacious room. Good functional hotel, caring staff and quality spa facilities.

Date of stay: September 2019
Trip type: Traveled as a couple
1  Thank mspedz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded December 1, 2019

Dear S M,

Warmest greetings from the Grand Bali Nusa Dua….
We would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali,
We are very happy to know that your stay with us is an enjoyable one, where you like our facilities and hospitality of our team. Thank you for your honest and precious comments and feedbacks towards our Hotel and services to you during your stay. We hope to welcome you again in the near future on your next trip to Bali where you can stay longer. I will definitely share your remarkable comments with the entire teams as I believe that they will feel very happy that their efforts are truly appreciated. Once again, thank you for your wonderful reviews and please feel free to contact us for future booking of The Grand Bali Nusa Dua.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2019 via mobile

Really beautiful hotel and great service only thing lacking is the food and entertainment. They have a singer that sings one night for hours and she isn’t great. And the food could be a lot better considering how beautiful the hotel is. The beach is lovely too but a little far.

Date of stay: August 2019
Trip type: Traveled with family
Thank pandoraw411
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded December 1, 2019

Dear Pandora W,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali,
How pleased we are to know that your stay with us was an enjoyable one, where you like everything about The Grand Bali Nusa Dua, our facilities, and hospitality of our team. And thank you for your feedback on our entertainment. Thank you for sharing your honest comments towards our Hotel and services to you during your stay on Tripadvisor. We hope to welcome you again in the near future on your next trip to Bali. Please do not hesitate to contact us for future booking at The Grand Bali Nusa Dua. Once again, thank you for your wonderful comments.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2019

The resort was lovely. It has a great pool and was immaculately clean. The resort staff were very attentive and accommodating. There was a frequent shuttle to the beach which was very good but the resort needs to have more shuttles to the shopping areas. Those shuttles were totally inadequate.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank sema810
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded December 1, 2019

Dear Sema810,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali,
It was our pleasure to have served you well during your holiday with us. And it is great to hear your honest and precious comments towards our Hotel and services to you during your stay, especially that you love everything about us, especially our twin pools. We hope to welcome you again in the near future on your next trip to Bali where you can spend more days with us. I will definitely share your positive comments with the entire teams as I believe that they will feel very happy that their efforts are truly cherished. Once again, thank you for sharing your wonderful and honest comments on Tripadvisor, and please do not hesitate to contact us for future booking at The Grand Bali Nusa Dua.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2019 via mobile

The most beautiful resort. Family friendly. Amazing pool. Nice food but a bit expensive for families eating there. Staff so friendly and very helpful. Rooms spacious and immaculate. Loved our stay
Highly recommended.

Date of stay: August 2019
Trip type: Traveled with family
Thank Jayne E H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded December 1, 2019

Dear Jayne E H,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali.
Thank you very much for staying with us and for taking time to share your recent experience on TripAdvisor.
It was a great pleasure for us to know that you have enjoyed your peaceful vacation with us and that you liked our Hotel, its facilities and our staffs’ hospitality. We are most happy to know that you could sleep and rest well in our spacious bedroom. It was wonderful to have served you well. Once again, thank you for your wonderful review for The Grand Bali Nusa Dua. We will be happy to welcome you back and, please, do not hesitate to contact us for assistance with future bookings The Grand Bali Nusa Dua hotel. Hopefully you will stay longer on your next visit.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2019

We stayed at a high end hotel for six nights and needed an option to wile away 8 hours or so before our late night flight home to Australia.

We spotted Grand Bali Nusa Dua just a stone’s throw from our other resort and booked a room for a night – (a shorter stay was not an option offered).

To say that we were impressed was an understatement - great sized, clean rooms, two pools, a gym, spa and really friendly staff - We wondered why we hadn’t stayed there in the first place and most definitely will when we return soon.

The only disappointment was the pool bar where drinks were served from super-old bottles that we reckon would have been way beyond their use-by date. The cocktail we had off the daily specials board was just under $20. That aside this is a great little resort right in the middle of the Nusa Dua action.

Date of stay: July 2019
Thank 757genevievew
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded December 1, 2019

Dear Genevieve W,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali.
Thank you very much for staying with us and for taking time to share your recent experience on TripAdvisor.
It was a great pleasure for us to know that you enjoyed short stay even only for some hours before your flight back. It was great to have you here with us. I will definitely share your nice comments with the entire teams as I believe that they will feel very happy that their efforts are truly cherished. We will be happy to welcome you back and stay longer with us and, please, do not hesitate to contact us for assistance with future bookings The Grand Bali Nusa Dua hotel.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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