I've been to Bali 8 times and am going again in November, Feb 2010 and June 2010 for my wedding. Every time we go we stay at two places (more fun that way). This is a very average hotel.
First, the website makes it look like the hotel is right on Nusa Dua clifftops - it's not, it's a good 10 minute drive to Nusa Dua Beach.
Breakfast - VERY average for Nusa Dua hotels. And constantly running out of food - you had to wait for everything to be replaced at any time of the morning.
Most of the staff were very nice, as Balinese people have to be the sweetest people in the world. They were about the only good thing about this hotel.
HOWEVER, our package was supposed to get 4 bottles of water for free every day. My dad bribed the water boys on our first day there to give us a couple of extra bottles (as the free ones were TINY and there was no other source of good quality water unless you paid very high prices for it). So, from that day on the water boys wouldn't put our free water in our rooms unless we bribed them!! Not good.
We had the best suite you could get in the main hotel area (the next thing up is a villa - they looked lovely) which was nice, however the toilet in one bathroom stank, the showers leaked all over the floor around a toilet (which doesn't make one feel confident in where that water came from!). The bath leaked and we had to call a plumber to fix it. The door to the verandah was very hard to open.
The rude Japanese guests (speak to any Balinese person and see how they feel about the way many (most?) Japanese guests treat the Balinese and you'll see I'm not kidding) are not the fault of the hotel, however they just added to our unhappiness there. I saw one overweight child blow his nose in the pool, whilst his mother watched on smiling!!! Disgusting!!! I didn't go back in that pool, needless to say.
Small business centre with one computer which you generally had to queue for.
Overall, I would not go back here. I feel sorry for the staff to say this, but I don't think other people should get caught out.
- Official Description (provided by the hotel):
- The Grand Bali Nusa Dua offers a truly Balinese experience of serenity and personal hospitality. With 63 suites and pool villas, 5 star facilities, spa and authentic dining experience, The Grand Bali Nusa Dua is an ideal haven to escape, unwind and enjoy peace of mind. Traditional Balinese warmth combined with attentive service makes it an ideal choice for a serene getaway. Set in the exclusive enclave of Nusa Dua, the resort's spacious and luxurious suites and pool villas are decorated in contemporary Balinese style and fully-equipped with modern amenities for uncompromising comfort. For an indulgent and leisurely vacation, plunge into our twin pools, enjoy a treatment and massage in The Spa and dine in our versatile restaurant serving Indonesian and Mediterranean cuisine. The Grand Bali Nusa Dua is a magical place where time stands still and memories last long. ... more less
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- Also Known As:
- Swiss-Grand Bali Hotel Nusa Dua
- Holiday Inn Nusa Dua
- The Grand Bali Nusa Dua