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Reviewed September 1, 2016 via mobile

I've stayed here for one week with other 2 friends and we really enjoyed it. It is not luxurious but it is very good. And the staff very friendly. The rooms are nice and clean. I've tried a massage in the spa and it was definitely worth it for the money. :) The only downsides for this hotel is that it has loads of mosquitos and I got bitten loads of times... :( But apart from that I definitely recommend it!

Date of stay: February 2016
Trip type: Traveled with friends
Thank francisca_kika
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded September 7, 2016

Dear Francisca S,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali.
Thank you for sharing your honest review on Tripadvisor. We are happy to know that you enjoyed the resort’s ground, our nice, spacious and clean room, our spa, and we are proud of our team that they made your holiday extra special. I would also like to thank you for your kind words upon our dedicated teams. I will certainly share your great comment with the entire teams as I believe that they will feel very delighted that their efforts are truly appreciated. Please feel free to contact us directly for future holiday in Bali.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2016 via mobile

Lovely traditional Balinese hotel, spacious bedrooms and bathrooms, perhaps slight.y faded but this did not detract, well established grounds. Two small pools surrounded by beautiful trees and greenery, the pools were never busy.
Breakfast fairly standard fare. Dinner disappointing - don't bother, good local restaurants a short walk away. Spa was delightful, small gym area overlooking the pool. Staff were welcoming, helpful and professional throughout our stay. Free shuttle buses to private beach and the Bali Collection. Would happily return.

Date of stay: August 2016
Trip type: Traveled with family
Thank Tippyleaf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded September 7, 2016

Dear Tippyleaf,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali.
Thank you very much for staying with us and for taking time to share your recent experience on TripAdvisor.
It was a great pleasure for us to know that you enjoyed your peaceful vacation with us and that you liked our Balinese architecture, our spacious bedroom and bathroom. I will definitely share your remarkable comments with the entire teams as I believe that they will feel very happy that their efforts are truly valued. We will be happy to welcome you back and, please, do not hesitate to contact us for assistance with future bookings The Grand Bali Nusa Dua hotel.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2016 via mobile

The front of this hotel days it all: it has four gold stars, and there contours of a fifth star visible - its not clear whether they had it but lost it, or are still anticipating. Either way, 4 stars it is.
The good:
Spacey rooms. Nice pool area. Quick and free shuttle to the beach. Beach area ok.
The not so good:
crappy coffee and juice at breakfast. You have to pay for good coffee and fresh juice. Sunbeds are extra cost at the hotel beach. Massage in the hotel is double-tripple price over street parlours around the corner, similar quality. Front office not very helpful with advice on exploration bali.

Date of stay: July 2016
Trip type: Traveled as a couple
Thank Pioneer54946
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded September 7, 2016

Dear Kestutis P,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali,
We are happy to know that you like our spacious, room, our twin pools and also our beach club. Thank you for your honest comments and feedbacks towards our Hotel and services to you during your stay on Tripadvisor. We hope to welcome you again in the near future on your next trip to Bali. Please feel to contact us for future booking of The Grand Bali Nusa Dua.
Once again, thank you for your reviews.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2016

Stayed at Grand Bali for 2 days.The room was near the pool with balcony opening to the pool.The room was big and spacious so was the bathroom.But the design of the bath room was old fashioned with very big mirror and bath tub.We got 2 complementary 15 minutes massage coupon which we utilised. They have a private enclosure in the beach area for which transport was available every hour from the hotel.We went there to enjoy the morning sea and had a swim as well and relaxed under the shade.The buffet break fast menu was well spread having both continental and indonesian dishes.Convenience stores and money changers are within 2-3 minutes walking distance.Service was of the highest order.Its a value for the price.

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank sourav g
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded August 23, 2016

Dear Sourav G,

Warmest greetings from the Grand Bali Nusa Dua….
First of all, we would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali,
How pleased we are to know that your stay with us was a lovely one, where you like everything about The Grand Bali Nusa Dua, our facilities, breakfast, hospitality of our team and our private beach club. Thank you for sharing your honest and precious comments towards our Hotel and services to you during your stay on Tripadvisor. We hope to welcome you again in the near future on your next trip to Bali. Please do not hesitate to contact us for future booking at The Grand Bali Nusa Dua. Once again, thank you for your wonderful reviews.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2016

Overall i loved the stay.. The rooms are large and spacious, we had a direct pool access suite, the room was superb, just that the furniture and interiors including the bathroom fittings are getting a bit old and needs some maintenance work.. Also the AC was not cooling enough... Service was amazing, all staff was very courteous. Breakfast was average.. Spa is really nice.. The wifi is a bit slow.. Pool side restaurant is also good.. Overall a great deal for the price..

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Sujit N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dewi_tgb, General Manager at The Grand Bali Nusa Dua, responded to this reviewResponded August 14, 2016

Dear Sujit N,

Warmest greetings from the Grand Bali Nusa Dua….
We would like thank you for have chosen The Grand Bali Nusa Dua as your accommodation in Bali,
We are happy to know that your like our spacious our pool especially our pool access room, and hospitality of our team. Thank you for your honest comments and feedback towards our Hotel and services to you during your stay on Tripadvisor. We hope to welcome you again in the near future on your next trip to Bali. I will definitely share your good comments with the entire teams as I believe that they will feel very happy that their efforts are truly cherished. Once again, thank you for your wonderful reviews and please feel free to contact us for future booking at The Grand Bali Nusa Dua.

Warm regards,
I G A Evi Susanti Dewi
General Manager
The Grand Bali Nusa Dua

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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